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TIME TIME Fibre Broadband™ v2.0, 500 Mbps into the future

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jjj2
post Jul 22 2014, 02:14 AM

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QUOTE(slid3 @ Jul 21 2014, 09:22 PM)
Got a message from astro iptv that there will be maintenance tonight from 10 pm to 5am in Penang. Will that affect the Time internet or just the IPTV?
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Hi Bro,

It'd be affecting IPTV side only.
jjj2
post Jul 23 2014, 01:08 PM

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QUOTE(blazingheart @ Jul 23 2014, 12:43 PM)
I'm in seksyen 5 Kota Damansara,

Using Unifi for my 3rd year. Been waiting for TIME's for a few years. I couldn't find my location on TIME's available location this time too.

How is the expansion going? I mean does TIME have a estimated area expansion or etc?
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Hi Bro,

Please PM/Email me your Building details.

I'll check it out for you.

P/S : Landed properties is not covered at this moment & perhaps in the near future.

Thanks.
jjj2
post Jul 24 2014, 07:38 AM

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QUOTE(HyourinMaru @ Jul 24 2014, 01:06 AM)
Is TIME Fibre covered in Metro Prima,Kepong?
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Hi Bro,

I'm sorry temp TIME FTTx is not available at Kepong yet.

Please check out my PM to you for more details.

Thanks.
jjj2
post Jul 24 2014, 11:05 PM

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QUOTE(npboy99 @ Jul 24 2014, 10:16 PM)
Hi is Time Fibre covered at Gurney Paragon East Tower Penang?
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Hi Bro,

Yes, TIME Fibre is already available there for 2 years.

Thanks.
jjj2
post Jul 25 2014, 05:17 AM

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QUOTE(etmw21 @ Jul 25 2014, 01:28 AM)
any coverage at one damansara?
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hi Bro,

I'm Sorry One Damansara is not ready for service yet.

Please do check out your PM for more details about it.

Thanks.
jjj2
post Jul 25 2014, 04:41 PM

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QUOTE(KeSToN @ Jul 25 2014, 03:55 PM)
Penang times square's time broadband is not working
Who should I contact?
Recently lots of down time
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Customer Service 1800 18 1818 or me la ..... LOLx

If yours is IPTV, then you gonna call Astro Careline at 03-9543 1543.

Let me know what's your problem.... no worries, we'll get it resolved.

Thanks.

This post has been edited by jjj2: Jul 25 2014, 05:13 PM
jjj2
post Jul 27 2014, 10:09 AM

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Wishing all our Muslims Customers, Friends & all forumers a ~ SELAMAT RARI RAYA AIDILFITRI & Happy Holidays !!

user posted image


P/S : If you need any info/help during this festive season, feel free to buzz us, we have a backup team working as well.

Thank You.
jjj2
post Jul 28 2014, 10:57 AM

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QUOTE(KoChun @ Jul 27 2014, 07:17 PM)
I saw the ad for TIME fibre but then I recall, they cannot install on landed house.
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Yes Bro,you are right, temp at this moment landed properties are not covered.


jjj2
post Jul 28 2014, 07:07 PM

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QUOTE(KeSToN @ Jul 28 2014, 12:31 PM)
called astro iptv help line
time fella came then change the head and problem resolved

but most of the time when the internet is not working
i have to off and on the modem and problem resolved

astro no problem at all

=.-

any long term solution?
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Hi Bro,

The previous problem that has been resolved was different than this one that you have just mentioned.

Please check out first post of this thread, report your problem to me as a case to improve the system.

https://forum.lowyat.net/index.php?act=findpost&pid=69148930

Thanks.


jjj2
post Jul 29 2014, 10:23 PM

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QUOTE(KeSToN @ Jul 28 2014, 11:53 PM)
Your Name : Keston
Service No : astro iptv with time broadband
Building Name : Penang times square
Problem Facing (Categorize into 2 major known problems) :
1) Frequent/Intermittent Connection Drop (Connection auto connect back).
2) Intermittent Hang, Unable to Obtain IP Address from Router (Restart Router solves the problem, Problem comes back after some whiles).

mainly problem 2
most of the time, restart router and problem solves, then recur, restart and repeat >.<

edit : its shown on my laptop its connected to the modem but no internet connection, restart router and problem solves
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Thanks Bro.

Please PM me your Account No. & Full Name.

Thanks.
jjj2
post Jul 30 2014, 11:17 AM

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QUOTE(ASAP @ Jul 30 2014, 11:02 AM)
Hi,

I am interested in Time broadband. May I know whether it covers Kajang/Bangi 43000 area? Thanks.
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HI Bro,

I'm sorry TIME FTTX is not available at Kajang/Bangi area yet.
Please do check out PM for more details.

Thanks.
jjj2
post Aug 5 2014, 03:53 PM

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QUOTE(aaron @ Aug 5 2014, 03:28 PM)
Hi,

Is there any coverage for Time Fiber broadband in Ara Damansara area?

Thank
*
Hi Bro,

Yes, May I know which condo at Ara Damansara ?


jjj2
post Aug 6 2014, 10:17 AM

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QUOTE(Iylia @ Aug 6 2014, 04:10 AM)
Hi guys,

I have been told by Astro guy that my condo (Kiaraville Block D in Mont Kiara) can't get Astro B.yond HD because no fibre connection.
But I am pretty sure that Time offers fibre internet to the building.

Can someone please help me confirm if I am able to get Time fibre broadband + astro b.yond to my unit?
If so, do I have to go direct to Time and Astro to setup?
I don't live in Malaysia so trying to set-up for my parents and prefer a easy all in one installation.

Thanks
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Hi Bro,

Time Fibre is Ready at your building since year 2011.

Please do check out my PM to you for more details.

Thanks.
jjj2
post Aug 8 2014, 09:16 PM

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QUOTE(rockylabu @ Aug 8 2014, 03:35 PM)
Hi,
Anyone else having issue today? Around 10am today my modem suddenly having los issue. The los is red.

1. Already rebooted. - unresolve
2. Disconnect the fibre cable - unresolved

Any time guys here know how to resolve the issue?

Sri mahligai block 6, seksyen 9, Shah alam
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Hi Bro,

Yes since last night 2am there are issues reported for some service interruption.

There are a few possibilities to the issue that you are having.

Please check out my PM for some troubleshooting guides.

Thanks.

This post has been edited by jjj2: Aug 8 2014, 09:18 PM
jjj2
post Aug 8 2014, 09:35 PM

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QUOTE(Noobish @ Aug 8 2014, 09:29 PM)
Hi, is Time available at Seksyen 10 Wangsa Maju?
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Hi Bro,

Sorry Wagsamaju is not ready for TIME FTTx yet.

Feel free to check out your PM for more details.

Thanks.
jjj2
post Aug 10 2014, 01:44 PM

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QUOTE(zikre2003 @ Aug 9 2014, 08:46 AM)
mine in Shah Alam got..
Kristal Kondo Sek7
rclxms.gif
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Hi Bro,

Though not many Condos available for service in Shah Alam, but your condo is already ready for service since 2011.

Please kindly refer to the PM.

Thanks.
jjj2
post Aug 10 2014, 01:48 PM

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QUOTE(Jaysus @ Aug 9 2014, 07:04 PM)
Dear yeapch01/jjj2,

I am interested in getting TIME Fibre Broadband, wanted to confirm whether Prima Damansara Condominium KL Block B has coverage?

Also noted that there are two separate ways to get TIME Broadband via IPTV (Astro + Time) and straight from TIME, was interested in more information on the differences between the two services as I can see that getting it direct from TIME is cheaper, so wondering if getting Astro separately (which I note have the same priced packages as if you got it via the IPTV bundle) what the main differences are besides price. Also to note here is that my Condo has a centralised Astro satellite dish if I just want to get Astro separately.

I would greatly appreciate any help with clarifying the above as I am trying to decide on an appropriate internet provider soon.

Thanks!
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Hi Bro,

Yes Prima Damansara is available for TIME Fibre Home Broadband & Astro IPTV services since last year.

Well...to choose the right packages, please do refer to your PM for more details.

Feel free to consult me should you require further info or arrangements.

Thanks.
jjj2
post Aug 10 2014, 02:03 PM

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QUOTE(danielkai @ Aug 9 2014, 06:12 PM)
Is there any new upcoming promotion package for existing customer? I have been using Timenet fiber broadband for one year and I am thinking of upgrading the package.
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Hi Bro,

Please check out your PM for more details.

Thanks.
jjj2
post Aug 10 2014, 10:05 PM

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QUOTE(jonrulezz @ Aug 10 2014, 06:27 PM)
I was thinking exactly the same thing as Jaysus. It seems the IPTV bundle provides lower speeds than the TIME fibre by itself. I'm interested in getting IPTV + TIME for my condo, Ceriaan Kiara. Its under the coverage area. Also I'm hoping for the installation to be ASAP as the current centralized dish at the condo wont provide HD channels for some reason and I also need Internet. Also, are there any promotion on right now? Hoping to hear from you guys soon smile.gif
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Hi Bro,

Please feel free to check out your PM for more details.

Thanks.
jjj2
post Aug 11 2014, 10:33 AM

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QUOTE(sheng0729 @ Aug 11 2014, 10:11 AM)
Hi Bro,

Nope, it's not the same.

When you go to http://customer.time.com.my , click on First Time login, put in your Email Address as Username, & also your Account No. , a password will be generated & sent to your Email.
Then you can login to view your Bill.

PM me if you need more help.

Thanks.

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