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TIME TIME Fibre Broadband™ v2.0, 500 Mbps into the future

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jjj2
post Jun 28 2014, 11:26 PM

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QUOTE(biatche @ Jun 28 2014, 08:50 PM)
Is this available in Miri, Sarawak?

Also, what happens if one crosses quota?
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Hi Bro,

TIME FTTX is not available at Miri, Sarawak yet.

I guess you mean the 100GB package, the speed will be throttled to 1Mbps once reached 100GB Quota.

The rest of the packages are Unlimited Quota.
jjj2
post Jun 29 2014, 03:39 AM

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QUOTE(kucuboy @ Jun 29 2014, 01:06 AM)
Presently i have unifi at Medan Putra Condominium at Bandar Menjalara, Kepong. I know Maxis fibre is also offered here. Would by any chance i can sub to Time instead, Got bad experience with Unifi and want to ditch them.
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Hi Bro,

Bandar Menjalara, Kepong is yet to be covered by TIME FTTx.

Please do check out my PM for more details.

Thanks.
jjj2
post Jun 29 2014, 08:10 PM

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QUOTE(DSKH @ Jun 29 2014, 05:06 PM)
Hi,

Dataran Prima Condo,currently using UNIFI.

Interested in the 100Mbps package.

Pls send details on application process,rebates,others if any.

TQ.
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Hi Bro,

Please feel free to check out your PM for more details.

Thanks.
jjj2
post Jun 30 2014, 03:28 PM

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QUOTE(de_ghost @ Jun 30 2014, 12:41 PM)
Would like to ask if Alor Star Have coverage for TIME?
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Hi Bro,

TIME FTTX solutions which suitable for Home & Small Business only serving high-rise (multi-dwellings units) buildings.

Landed properties are not covered at this moment.

TIME only has premium dedicated leased line services in Alor Setar.

Thanks.
jjj2
post Jun 30 2014, 10:46 PM

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LAST CALL FOR LAST MINUTE ORDERS !

You have about an HOUR before the 1 MONTH FREE TRIAL Promo ends !
jjj2
post Jul 2 2014, 09:44 PM

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QUOTE(Daprind @ Jul 2 2014, 04:56 PM)
Hi, would like to check if TIME fibre available in Bukit Jalil area?
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Yes Bro, Time Fibre is available there.

Please PM me your building name.

Thanks.
jjj2
post Jul 3 2014, 09:28 AM

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QUOTE(barberkiller @ Jul 2 2014, 10:43 PM)
Hi.. When Time available in Ampang? smile.gif
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Hi Bro,

TIME is already available in Ampang, please PM me your building for further arrangement.

Thanks.
jjj2
post Jul 3 2014, 09:38 AM

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QUOTE(hakim_radzuan @ Jul 3 2014, 12:56 AM)
Guys, thinking to change my router.. Any suggestion which router suitable for time?
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Hi Bro,

Please do check out your PM for list of Routers that are tested & working well with TIME Fibre.

Thanks.
jjj2
post Jul 3 2014, 02:41 PM

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Feedback Needed for Linksys E1200 Router

Hi All,

Please feedback to me (PM) the problem you faced on Linksys E1200 Router by filling in the followings :

Your Name :
Service No : TBBNxxxxxG
Building Name :
Problem Facing (Categorize into 2 major known problems) :
1) Frequent/Intermittent Connection Drop (Connection auto connect back).
2) Intermittent Hang, Unable to Obtain IP Address from Router (Restart Router solves the problem, Problem comes back after some whiles).

We are going to compile the cases & request TIME to change to a better Router after these long waits.

P/S : At this moment we still don't want to address issues such as signal strength or no. of sessions it can handle as E1200 is only a very basic home Router.

Appreciate your help. Thanks. smile.gif

This post has been edited by jjj2: Jul 3 2014, 02:43 PM
jjj2
post Jul 6 2014, 12:42 AM

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QUOTE(PhongPong @ Jul 5 2014, 11:31 PM)
No coverage in bukit tinggi 2, klang, selangor?
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Hi Bro,

Sorry, TIME FTTx is yet available at Klang area.

Thanks.
jjj2
post Jul 7 2014, 09:09 PM

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QUOTE(ezinger @ Jul 7 2014, 07:09 PM)
How long do I need to wait to get this resolved? Seriously. They sent over a technician to my house, to check if I have an internet connection. Of course I bloody have an internet connection, how else would I have done the speedtest and access the selfcare page.

Can someone please help me escalate this issue? jj or yeap
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Hi Bro,

Please check out my PM for Troubleshooting guides to narrow down to the exact problem before depending on the Installer.

Don't worry, we'll assist you to resolve that asap.

Thanks.
jjj2
post Jul 9 2014, 04:43 AM

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Feedback Needed for Linksys E1200 Router

Hi All,

Please feedback to me (PM) the problem you faced on Linksys E1200 Router by filling in the followings :

Your Name :
Service No : TBBNxxxxxG
Building Name :
Problem Facing (Categorize into 2 major known problems) :
1) Frequent/Intermittent Connection Drop (Connection auto connect back).
2) Intermittent Hang, Unable to Obtain IP Address from Router (Restart Router solves the problem, Problem comes back after some whiles).

We are going to compile the cases & request TIME to change to a better Router after these long waits.

P/S : At this moment we still don't want to address issues such as signal strength or no. of sessions it can handle as E1200 is only a very basic home Router.

Appreciate your help. Thanks. smile.gif
jjj2
post Jul 9 2014, 04:55 AM

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Announcement

For those who wish to have the Installation done before Hari Raya, better hurry up.

As there will be NO INSTALLATION starting from 26/7 to 3/8 due to Hari Raya break !

Thanks.
jjj2
post Jul 10 2014, 04:08 AM

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QUOTE(tolaktakjatuh @ Jul 9 2014, 04:04 PM)
Hi, may I know what does it means by 'premium dedicated leased line services'? I'm looking for alternative other than TM in Jalan Langgar, Alor Setar.
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Hi Bro,

This is dedicated Internet services with at least SLA which is usually suitable for bigger companies, not for home users.

I'm afraid at this moment only TM Streamyx/Unifi is the only choice there.

Thanks.
jjj2
post Jul 10 2014, 12:33 PM

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QUOTE(leecwai @ Jul 10 2014, 09:52 AM)
I know I have asked this before (last year), can anyone tell me when TIME going to come to Taman Selatan, 11600 Penang?

Thanks!
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Hi Bro,

It's possible provided certain conditions are met like I mentioned to you last time.

But it's not going to be that soon.

Thanks.
jjj2
post Jul 11 2014, 01:12 AM

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QUOTE(ImSIEBEL @ Jul 10 2014, 11:35 PM)
Hi guys, really interested with time fibre, but I'm currently staying at empire soho @ damansara perdana, when I checked with time website, the online package available is business package. How do I get residential package ?
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Hi Bro,

I understand your concern.

Please check out my PM for more details.

Thanks.
jjj2
post Jul 11 2014, 03:01 PM

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QUOTE(ImSIEBEL @ Jul 11 2014, 12:22 PM)
its empire damansara, not the one in subang.
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HI Bro,

I know the building you mentioned ...hehe smile.gif

Please do check out my PM for more details.
jjj2
post Jul 13 2014, 10:09 PM

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QUOTE(-YS- @ Jul 13 2014, 02:35 AM)
I stay at Empire Damansara, Damansara Perdana, wondering anyone already subscribe to Time? I went thru the time website coverage but why only business package available?
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Hi Bro & to those who staying in Empire Damansara (Soho, Soho 2, Studio, Residence etc)...

This building is exclusive to a Disti in KL & they are responsible for all marketing Activities in this project.

Please PM me if you would like more details about this.

Thanks.
jjj2
post Jul 15 2014, 10:32 PM

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QUOTE(bananajoe @ Jul 15 2014, 04:10 AM)
bro,  can u pm me as well ? i have flashed my router ( tl-wr1043nd ) to ddwrt for the same model as robertngo mentioned
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Hi Bro,

Feel free to check out your PM for more details.

Thanks.
jjj2
post Jul 20 2014, 04:04 PM

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QUOTE(Az2 @ Jul 19 2014, 11:17 PM)
Hi there, i'm a TIME user and the router they gave me is very weak. I don't mind changing to my own personal router, spending extra money, but when I tried to change it, I couldn't do so as the cable is not the standard cable that can fit in the normal router's port.

Tried contacting them via email and they replied me "Customer are prohibited to change the modem Fibre Optical Network Huawei Modem.  We only provide the modem and router only.  Any router setup, cable and configurations that are beyond what TIME would support." .

Okay, so I'm stuck using TIME with a small area of wifi. Is there any solution TIME can give if i wish to have a wider coverage ? (I'm just wondering do they expect all the customers to use the wifi within that small compound)

I gave up their customer service, but found that you guys are handling the questions here excellently.
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Hi Bro,

You could be changing the wrong device, the device you ought to replace is the Router (Linksys E1200) & NOT the ONU (aka Fibre Modem).
The Interface for Router to ONU is a standard RJ45 network interface.

Please feel free to PM me should you require any technical advise.

Thanks.
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