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TIME TIME Fibre Broadband™ v2.0, 500 Mbps into the future

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jjj2
post May 23 2015, 07:36 AM

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QUOTE(Without @ May 23 2015, 03:05 AM)
Easy switch promo still on ? or just free hdd promo ?
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Hi Bro, easy switch promo still on Bro...

But you can only choose either one.Thanks.
jjj2
post May 23 2015, 08:07 PM

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QUOTE(Ashhh @ May 23 2015, 07:49 PM)
Hi. I just have one quick question. Is Time Fibre Broadband available at Bandar Tun Hussein Onn, Cheras area for now? Or it's still not under coverage? Thanks.
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Hi,

It's yet ready. Could you please pm me more detail location?

Thanks.
jjj2
post May 24 2015, 01:46 PM

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QUOTE(EvOliver @ May 24 2015, 12:18 PM)
Anybody else experiencing intermittent connection these few days?
I ran speed test a while ago and I only got around 2Mbps DL speed and 6Mbps UL speed.
I'm at Penang Georgetown.
Have been experiencing "no internet access" several times within these few days.
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Hi Bro,

Pls apps me your issue... our technical team will be able to assist you more efficiently.

Thanks.
jjj2
post May 25 2015, 07:32 AM

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QUOTE(teamjoker @ May 24 2015, 06:57 PM)
I subscribed to Time 100Mbps but the download speed is always 30Mbps. Where can I complain/troubleshoot this?
Thanks
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Hi Bro,

Please do a speedtest using cable connection & send me the results.

What Router are you using ?

My Team will assist you to pinpoint the actual problem before you complain & hit around the bushes.

Thanks.
jjj2
post May 25 2015, 01:39 PM

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QUOTE(sordanny @ May 25 2015, 10:01 AM)
Anyone else here experiencing high packet loss and slow speed to Germany based server?
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Hi Bro,

Please send me the ping test results via email or pm.

We'll look into that.

Thanks.
jjj2
post May 25 2015, 07:12 PM

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QUOTE(deXSC @ May 25 2015, 06:40 PM)
I've been having twitch lag as well. Should I pm tracert results?
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Hi Bro,

Twitch servers are giving issues once a while... just pm me the results.

Thanks.
jjj2
post May 27 2015, 08:06 PM

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QUOTE(b8kgytx @ May 27 2015, 07:11 PM)
Dear Sifus, can explain to me how does the Boost feature works? How can i use the Boost? Tried to find in forums but no clear answers. Thanks.....
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Hi Bro,

Please login to http://selfcare.time.net.my with the given Username & Password/Your IC No.

Go to Services --> Boost --> Select 1/2/4/8 ours to Boost --> Click Boost to proceed.


Please kindly pm me if you need further help.

Thanks.

jjj2
post May 28 2015, 12:28 AM

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QUOTE(Ree73 @ May 26 2015, 09:24 PM)
tested the 8mbps line speed as well, are getting 7.8bmps and upload 8.2mbps...

I think they increase their capped level by +10%, 8mbps capped at 9mbs, 15mbps capped at 16.5mbps...My wild guess...
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Hi Bro,

Agree...based on these years of monitoring...you are right..lolx


jjj2
post May 29 2015, 08:45 AM

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QUOTE(Ree73 @ May 28 2015, 07:50 AM)
Haha, I provide so many technical analyst and so many input to TIME. When will they start paying me tongue.gif

Notice that the default Linksys router, have a lot of prob... I tried to connect to it and using VPN, got DC from time to time...Switch back to my router, no dc at all...

Anyone using the default router with latest FW or any hack firmware? Maybe can share it here. I believe a lot of user still using the default router smile.gif
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Hi Bro,

I also wish I get paid...feel free to come join my network team...hahahhaha...

Absolutely agree with the buggy router, stay tuned.... tongue.gif
Based on field testing, upgrading to latest firmware does not really solve the intermittent connection drops issue..

Cheers smile.gif
jjj2
post May 29 2015, 09:06 AM

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QUOTE(Problem @ May 26 2015, 09:22 PM)
Any TIME users out there who frequently stream  to Twitch TV? Noticed some severe degradation in buffering for the past 1-2 months and now even worst when it doesn't buffer and breaks when it loads even on low video quality setting.

Never had this issue when I was on Unifi for the 2 years of service I had.

  1    7 ms    10 ms    9 ms  192.168.1.1
  2    8 ms    10 ms    8 ms  cgw-211-24-64-1.bbrtl.time.net.my [211.24.64.1]

  3    44 ms    19 ms    19 ms  xe-5-3-0-0.er-01-majjw.ni.time.net.my [223.28.2.
41]
  4    20 ms    19 ms    19 ms  xe-5-3-0-0.er-01-glsfb.ni.time.net.my [223.28.2.
37]
  5    18 ms    9 ms    19 ms  223.28.2.70
  6    18 ms    19 ms    19 ms  124.158.226.29
  7  177 ms  179 ms  177 ms  xe-0-1-0-1.cr-gw-2-sin-pip.sg.globaltransit.net
[124.158.224.241]
  8  176 ms  180 ms  178 ms  ae-2.br-gw-1-lax-pip.us.globaltransit.net [124.1
58.224.18]
  9  177 ms  179 ms  179 ms  ge-0-1-0-0.pp-gw-1-lax-pip.us.globaltransit.net
[124.158.250.9]
10    *        *        *    Request timed out.
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Hi Bro,

Please check your pm again.

Thanks.
jjj2
post May 29 2015, 09:10 AM

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QUOTE(Acethriller @ May 28 2015, 08:28 PM)
Hi guys, I just installed for 10mb, but only manage to get 5mb on wifi but Lan is 10mb.

When I talked to dealer Y, he said is like that one wor, they don't guarantee wifi only lan.

Have you guys experience this issue, appreciate your advise any solutions? If no, I may need to cancel. Thks
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Hi Bro,

There are many factors that will affect the performance of Wifi...may not be always caused by TIME provided router.
Tell me more about your problem, text me or pm me.

We'd be able to assist you further.

Thanks.

jjj2
post May 30 2015, 08:23 AM

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QUOTE(Matrix @ May 30 2015, 08:20 AM)
I am using the TPLINK for 4 years.

http://www.tp-link.com.my/products/details...del=TL-WR1043ND

Bought this unit 4 years ago (mine old version looks different, but same model), used with Streamyx, and later they released firmware update and it works with FIbre. Has been using 2 years with TIME. Best pc part i ever bought. Cheap, upgradable and good!!! LOL.

Don't buy ASUS...overpriced junk.
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Tested and proven this model works great with.consistent performance, at least with its price, its unbeatable.

Asus does.have their advantage.
jjj2
post May 30 2015, 08:31 AM

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QUOTE(Matrix @ May 30 2015, 08:27 AM)
I bought an expensive RM90 ASUS USB wifi dongle 2 years back or so...300Mbps (at that time expensive), expecting greate performance. Sucks like shitz and unstable. Later bought cheap USB 150N Tplink wifi dongle. Ways faster and stable. doh.gif Even cheap RM20 Aztech wifi dongle also better!!! doh.gif
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Not all Asus Routers & Wireless Adapters work great..at least with Time Fibre..Time we have tested on-site several.models that performed really well... consider pricing wise..some.are really steep...depends on everyone's choice..

Thanks.
jjj2
post Jun 2 2015, 03:56 PM

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QUOTE(Calvin871989 @ Jun 2 2015, 03:31 PM)
Im using ASTRO BROADBAND that comes with TIME FIBER HOME BROADBAND (10Mbps) for more then two years now.

Is there any link up with the current TIME promotion with Astro Broadband ?

I might be tempted to upgrade my current 10Mbps to 30Mbps
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Sure Bro,

Feel free to check out your pm for more details.

Thanks.
jjj2
post Jun 2 2015, 03:58 PM

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QUOTE(LGGL @ Jun 2 2015, 01:09 PM)
Wanna ask the sifu, which wifi router brand is suitable for TIME broadband.

My current linksys is not reliable and if I were downloading huge files, the other devices connected not able to surf and most of the time I will get connected but no internet.

I have to always restart the router to refresh it.

Is there any reliable wifi router brand out there for TIME ? I was thinking to change it.

Previously I was using UNIFI, with DLINK, so issue at all during huge download, and other other devices able to surf as well.

Thanks alll.
*
Hi Bro,

PM your budget, we will suggest you a few options which our field network engineers have actually tested.

Thanks.


jjj2
post Jun 2 2015, 10:48 PM

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QUOTE(Giant @ Jun 2 2015, 06:53 PM)
anyone know what is the default password for the  Linksys-E1200 router? Im using admin , admin but still unable to login....
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Hi Bro,

The default username & password is indeed the ones that you used.

Come to the worst case you could do.a hard reset and I'll guide you how to set it up.

Thanks.
jjj2
post Jun 2 2015, 11:25 PM

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QUOTE(ineser @ Jun 2 2015, 10:02 PM)
Just wondering for TIME fibre, is it possible not to drill any hole in my apartment as I'm currently renting the place, maybe hang the fibre into my apartment?
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Hi Bro,

It's possible to avoid drilling, anyway,
We need to see your unit in order to determine the best route.

Pm.me.if you need more help.

Thanks.
jjj2
post Jun 3 2015, 07:17 AM

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QUOTE(vankodoq @ Jun 2 2015, 08:00 PM)
TIME's limiting download rate from filehosting websites? Downloading 2 files from different websites and the download rates aren't even going beyond 10 KBps. And I'm subscribing to the 100Mbps plan with lots of quota left. shakehead.gif
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Hi Bro,

I don't think there is any throttling going on... firstly gotta make sure Google DNS is used...

Bro, which Filehosting site you are having problems?

Thanks.
jjj2
post Jun 3 2015, 10:26 AM

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QUOTE(kr_nexus @ Jun 3 2015, 10:07 AM)
Can you pm me the details on how for free upgrade from 8mbps to 10mbps?
thx
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Hi Bro,

Pls download the forms at your PM to migrate to new package and the contract will b reset another 24 months.

Thanks.
jjj2
post Jun 3 2015, 10:32 AM

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QUOTE(kr_nexus @ Jun 3 2015, 10:21 AM)
By the way, not only the speed is very slow since yesterday
My internet is on and off... Tried restarting both modem and router and still can't connect most of the time

need help
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Bro,

Pls text me your problem, we'll assist you into checking the root cause.

Thanks.

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