Can you further explain this? Business card means any credit card? What discounts can get?
Woww. May I know how much is your average monthly usage?

-edit- ok i saw ur answer. My usage would be higher a little bit, hope can get waiver too~~~ 

Your groceries spent was in June or July ?

Then the only reason for not getting CB must be the MCC code not ngam.
BTW, did WISE TnC mention overseas transactions in selected category also can get CB ?? 

So logic too on the losing of CB for previous month which HLB purposely drag and post it late. Thats cruel

I don't think so.    With all contributing foremer and their knowledge regarding this card exchanging info from V1 onwards. I'm sure we have brought down HLB to its knee! What for i'm thinking i'm wise enough to get RM100. What if i won't have the chance to get RM100, that is the regret.

anyone know if eu yan sang is under category groceries or not? Thanks!

Called up this morning and they told me the tower fans namelist put in by customer marketing things... and my name not inside... So I get nothing~~ So pissed off... I GOT CHEATED~~

Until now you butthurt the same thing =) already know that MCC not under their control. Dunno what magic you expect the bank to do, fly there and tell the supermarket that they need to change MCC code?

In Malaysia & Singapore there are really few merchant on MCC 5422 if not nonexistance. To strike this MCC 5422 jackpot in mid east is even rarer! You better stick to Mbb2.

Your circumstances are so specific to you, purchasing groceries overseas. You already know the specific reason yet not happy with it because of your expectations. Unreasonably, as some of us have tried to explain to you.

Blaming HLB is butthurt because there's nothing they can do in your case. No control over the MCC (this is true even locally). Likely CS can't tell you MCC directly because its overseas transaction, and they don't deal with that very often. What you expect from them?

Now, for the forumer whose name not included, that one can complain about HLB. Their ridiculous "CB more than one month after spending", can blame. Your case however, I don't see anything to blame HLB.

Is your case general to most of their customer base? Expect CS to know everything, including question like this which probably they at most encounter once a month?

You take your case and act as if applies generally to WISE. Everyone got whatever complaint you just say "yeah, WISE suck because of my experience", even when their problem totally different. Your intention is to 'good reminder' or just lepas stim?

Your 'fact' is your own assumption only. You assume WISE intentionally don't want to honor their promise. They promised cashback for groceries even overseas. The reasons for non-fulfilment have already been explained to you but you not happy. So you assume they 'find way' to cheat you. Mana your facts?

You can say "in my case I did not get cashback" as a fact, and even "WISE CS is sucky" (an opinion, but no problem). But 'WISE cheat me' is not a fact, nor is 'WISE looking for way to not honor what they have promise'.

Hmmm... I am not in the banking industry, but just wandering the difficulties of providing MCC.
Hmm... maybe can try to call see if Maybank, Citibank or others provide MCC to customers as well. If other bank can and helpfully provide MCC code to their customer then it is valid to complaint that HL CS is lousy, else the banking industry standard is just how it is 

i've tried local grocery, Jaya Grocer. Called HLB roughly 30mins after swipe, they gave me the MCC immediately.

overseas merchants, no idea.

Starbucks at IKANO Power Center is not considered as dining category! Lost my RM5 cash back [attachmentid=4093166]

Already sent msg via HL Connect. Most probably gonna receive reply like "their MCC code is not under dining bla bla bla". Also, I swiped at Brussels Beer Cafe and felt a bit regret after swiping, but to my amazement CS said it was under dining. But when the statement came it does not fall under dining category. I saw it coming though.

Nope. But I have asked in the message. Will update here later. My best guess is 5813.
Most of my dining transactions are usually around RM20-RM70. I usually swipe within these amount because I am sure to hit 10 times RM50 with TNB and Mobile transactions. So far for the first few months all my dining transactions were all recognized as dining. Only then this sort of nonsense appeared out of nowhere and hit me hard in the face. Caused my effective cash back to be lesser each month.

I might switch to petrol next time, so far utilities and mobile all no problem. For this month I am still hesitate to swipe my Wise card at any dining outlet. Scared already.

Half the posts here discussing MCC and you call it 'story' for HLB to cheat. Good la bro, keep it up.
Out of curiosity, what's the first? I also asked this question before I rmbr 

after saw this question popped up, i called my Maybank to ask for the MCC assigned to Brussels Cafe @ Jaya One.

Confirmed 5813.

So?

I swiped amex at Brussels. Since the guys were wondering about MCC here, I asked Maybank for it.

Update:

This is the reply from HLB CS:

Cash back will be awarded based on merchant’s corresponding Merchant Category Code (MCC) or the Merchant’s Description assigned on the chosen categories. The assignment of merchant category or merchant description for each merchant is subject to classification by respective acquiring banks or the merchant banker. The assignment of Merchant Category for each merchant is subject to classification by the respective acquiring banks and it is the responsibility of the particular acquiring bank to assign the correct Merchant Category. HLB shall not be held responsible for any incorrect assignment of the Merchant Category that may result in non-posting of the Cash-Back for retail transactions at the eligible merchants. The Cardholder shall not be entitled to claim for any compensation against HLB for such non-posting of the Cash-Back due to incorrect assignment of the Merchant Category by the respective merchant’s acquiring bank.

Thank you for banking with us. We look forward to serving you again.

Not really answering my question