Hello folks,
Just a noob question here.
I am a new WISE card user (less than 3 months) and my categories include petrol.
In March, I had more than 10x transactions over RM50, and all of them are transacted AND posted within March.
I had approximately RM250 worth of petrol transactions (i.e. 5 x RM50 transactions), and all but one of them were pumped at the same station, and always at the kiosk pumps only, never at the counter.
On 28th April, when I checked online, it seems that I only received RM12 cash back for petrol for March.
Now I am quite confused. I could probably understand if I didn't get back any cashback at all, which would mean that there is something wrong with the petrol station's pump kiosk registration, but it seems that I am getting for some transactions and not getting for some. The math does not seem to add up.
So, my question is, would it be possible that some kiosks are set up properly to reflect the correct merchant code, while some pumps might be using the counter code?
Has anyone here faced this problem before?
by right, ALL automated fuel dispensers are set up with petrol mcc code.