QUOTE(kamaUshUsh @ Jun 8 2015, 01:25 PM)
LOL ...
+1 like for you bro, i feel u ... i feel u..
Got myself a S5 about 10 days ago. Loving it!
Only some minor problems. My biometric software somehow went missing, took my laptop there, the faster way to solve it is to format the whole OS. i gave up on that, can live without the fingerprint login. Then i said my keyboard, '\' button is a bit 'lose', his staff Adil feel the same, but his boss answered, nope, this is not a problem. ok lor .. fine, i walked out without saying anything. LOL
anyway, my S5 is still awesome. Here is my rating.
laptop quality: 8/10 (keyboard problem)
pricing: 8/10 (should be cheaper compare with other big brands with the same spec)
customer service (before buying) : 4/10 (me and my wife feel the boss lansi, don't look at you when you talk to him, very busy with his phone. give 2 points for the discount and 2 for the fast delivery )
After sales service : 2/10 (same, boss a bit eksyen i feel. Adil although he didnt solve my problem, he is very friendly)
Hi kamaUshUsh,
I think I remember you. Thank you very much for your patronage

Firstly let me apologize for my mood on Saturday. I returned Malaysia from Computex Taipei on Saturday, my flight was 2AM Saturday and I landed in Malaysia on 6am that day. Without any sleep I straight went to work at 9AM after a quick breakfast.
I was very sleepy and dizzy but still have to complete all the pending stuff on that day. I didn't aware that I sound not friendly when you talked to me but trust me I didn't really mean to that. We value our customer overall experience important than everything else.
Anyway, thank you very much for your feedback and that really helps us to improve our service quality.
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Regarding your fingerprint reader issue, I believe there is something wrong with your OS and we need 1 working day for reformating. If you cannot leave your laptop to us at the time being, you can drop by in future.
As for the keyboard issue, I have double confirmed with Adil, he asked me "Is that normal?" but he didn't admit the issue. Your keyboard \ key was registered very well.
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As for ChocoBuBu, it would be great if you let me know your name and model so we can do internal checking and see how can we improve our services. I didn't do sales and after sales for quite some time so I can locate the case easily

P/S: If you came on last Saturday, I really apologize for my unfriendliness.
This post has been edited by Prince J: Jun 8 2015, 02:46 PM