QUOTE(thanish @ Jul 31 2014, 08:13 AM)
renewed with AIG. Agreed value coverage (avc) of 101k (the max). the told me initial value is 99k. so can plus minus 5% for the avc. i was scouting around for other insurers but in the end stick with AIG due to the fact the AIG is preferred insurer in FORD and anything goes wrong, it would be easier to deal between FORD and AIG. Been hearing good feedback on AIGs claim process so just decided to stick with them although its slightly pricy.
i don't feel any more judder at all 26k now. probably thats due to my driving style also no longer babying the car, which i think contributes to the juddering. Also, the grinding noise, i noticed, if i place my hand on the gear knob and just slightlty lean it towards front (D mode), the noise dissappears. maybe the grinding noise is just about something that is loose somewhere there. give it a try. will check with sc on next 30k service.
My recent experience with an AIG-appointed workshop for insurance claim isn't too good. They didn't order the complete parts of the bumper when I went to the workshop for the first time. I had to drive to the workshop again for them to open up the bumper to have access to the code number so as they can have the part ordered. And they do not have the courtesy to inform once the part has arrived. After waiting for weeks I had to call the workshop to inquire whether the part has arrived. Bad service.
Also, I got to know that FORD SDAC does not actually deal with the workshop in ordering the parts. I called SDAC to check whether the parts have been ordered(I presume the workshop ordered the parts through SDAC), but apparently SDAC does not have the information and suggested that I call the workshop to find out. Thing is, I don't trust the workshop and that's the reason I had called FORD. Anyway, no more issues as everything is settled. I'm just not very happy on how things are handled by the workshop which to me isn't too professional.
Good that you don't experience any judder now at 26k. I am gentle with my footwork and often drive at highway speed limits 90% of the time, and it's only occasionally I drive faster than usual. The jerks are erratic. Say this week you don't have jerks, then next week you have more serious jerks, then the week after the jerk reduces. Perhaps the jerks are influenced by the driving style. (When I'm not driving the car, my dad usually drives it).