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 Ford Focus Owner/ Fan Club V2, Go Further

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Dwango
post Apr 23 2014, 08:56 AM

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QUOTE(neorage_x @ Apr 22 2014, 11:10 PM)
It felt so darn good. The comfort. The speed . The overall sense of control. I tried Cerato a couple of days back. It felt good. But when I tested Focus, it beats the car in so many levels. It felt perfect. I believe I have found my next car  rclxm9.gif
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Good to know. The Koreans don't really cut it when it comes to performance and handling.
Dwango
post May 10 2014, 11:54 AM

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QUOTE(alovelyday2007 @ May 7 2014, 06:49 PM)
my ford focus is still within the 3 years warranty period but i was told today by auto connexion that they need 3 to 4 weeks to get the replacement part, gear shift cable, to repair my car.
1. i have had to pay rm300 to the towing contractor of "ford roadside assist" for the 10kilometre of towing service to the jalan ipoh auto connexion service centre and no reimbursement will be given, 
2. no courtesy loaner car will be provided for the duration of waiting for the part to arrive and the repair,
3. no extension to the warranty period for the duration, they have declared on the service form that they will not be held responsible for any delay or further delay to the repair
4. no reimbursement for my costs of using alternative transport
5. they declare on the service form they will not be responsible and shall not be held liable for any loss or damage to my car during the duration my car is held at their service centre.
6. i see my car has been parked under a tree covered in dried leaves, twigs and resins (and god forbid i hope the tree doesnt collapsed due to thunder storm)
7. they have replied that they will not reimburse me for the bank hire purchase interest and depreciation costs that i will continue to incur during this period of non use
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1) Why you have to pay RM300 to the towing contractor? The insurance would have covered the towing fee as it is free of charge.
2) That depends on the availability of loaner car though in most cases it usually is difficult to have one.
3) -
4) -
5) That is not the service form but some sort of acknowledgement form. It is just a formality thing. You can sign on the form, but during the round checks of the car before you hand it to the service centre, the service form will indicate that your car is free from scratches or dents etc. In the event if you find any damage to your car when you collect it from the service centre, they will fix it for you.
6) -
7) -
Dwango
post May 13 2014, 11:18 AM

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QUOTE(alovelyday2007 @ May 12 2014, 06:56 PM)
well i am glad to share that as a result of the dedication of a particular service advisor (at sdac jalan ipoh) who is a malay chap (i am not sure if he wants his name mentioned here), he went thru great length to source the replacement part and got my car repaired for me and i have collected it today, all in exactly 1 week, rather than the originally estimated 3 weeks. i will send a letter of appreciation to sdac to compliment this fine lad. but overall i am not happy with the standard policies and procedures at sdac.  my own experience tells me that bad customer service is often due to bad management, and not bad workers. workers often start in a job with enthusiasm to do a good job, but after a while they will just start to deteriorate and mirror the attitude of the management who hides in their office reading and writing reports and do not want to be hassled with exceptional issues or improving processes. this is my personal view.  i wonder which non-luxury car brand believes in superior customer service as part of their brand core value? the only one i have heard of is Lexus, which is why it is number 1 luxury car brand in the USA.
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Yes, the Malay lad at SDAC Jalan Ipoh, rather short and pint-sized with glasses. He never failed to put on a smile even though owners are complaining on the slow repair works or spare parts arrival. Certainly one of the better service guys around, attentive and friendly. Most of the guys in SDAC PJ are a bit lacking(including one of the ladies), probably too much work on the table, usually with long sour faces. Not tactile enough. It takes time to build up the level of quality of the management, and SDAC may be slightly lacking in this area in comparison to say the Japanese.
Dwango
post May 13 2014, 11:20 AM

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QUOTE(Leong Ka Fai @ May 13 2014, 08:31 AM)
Sent my car on the low gear noises and was told that tats normal for DCT and I could hear that on any DSG or even the A250  @@"

Anyhow I complained about the uneven road noises and he says it is the suspension problem... Got it fix and got back my car but still with these voices...

Then I noticed that the voices only come when the air con is on... Anyone experiencing the same issue ??
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Low gear noises = grinding noises

Uneven noises = noisy suspension

I am not surprised the car still has the noises although the suspension was claimed to be fixed by the guys.

Noises only come on when air-cond is on. What noises? Low gear grinding noises or suspension noises? I guess grinding noises? FWIW the air-cond in my vehicle is ALWAYS on, so can't help you on this one.


Dwango
post May 25 2014, 10:08 AM

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I was stuck in the crawling traffic in Changkat Bukit Bintang yesterday night, and the car showed the "Transmission Overheating Stop For 7 minutes" sign on the display. Freaked me out a little, though the car still drives normal. I shifted from D to N whenever possible. The display stopped showing the worrying message a while later.


Dwango
post May 25 2014, 10:38 AM

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QUOTE(dares @ May 25 2014, 10:22 AM)
While I find the SDAC PJ guys knowledgeable enough, I couldn't agree more with the bolded part (I believe there is only one Malay lady service advisor).

Just last week I ask her how to deal with the occasional clutch juddering issue, she ask me to pump RON97  rclxub.gif
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Yes, Lina. Your case is just a show of lack of knowledge on her part. Mine is an ethical case. She had the guts to tell a customer(me) to not send the car over to their service centre in SDAC PJ to troubleshoot problems but to other service centres closer to my home instead. I wanted to give her an ear bashing but I was kind enough not to do so, as I hate to create a scene. Complimented on her service centre instead and told her she should be proud many people are sending their vehicles to SDAC PJ as all other smaller service centres are incompetent in troubleshooting problems(not that SDAC PJ is very good at it either).

Complained to the manager on the phone a day after though I didn't reveal her name.
Dwango
post May 25 2014, 05:59 PM

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QUOTE(sport+ @ May 25 2014, 04:57 PM)
This happen when I use gas pedal as "brake". Too bored when stuck at uphill for about 15 mins and think of something to play...
What about you? Also use gas pedal as "brake"? LOL
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The photo, the exact same message I'm getting yesterday.

Maybe it's using the gas pedal when at uphill. My vehicle was also slightly on an inclined slope at an instance during the jam. Step on pedal a little, then step on brakes, the step on pedal again, then on brakes. Repeatedly during the jam.

Luckily the car didn't break down and stop moving. Otherwise I'll be in deep trouble, especially along one busy road where hawker stalls are set up on both sides of the road and the cars are crawling in one single line.
Dwango
post Jun 9 2014, 10:53 AM

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QUOTE(nairud @ Jun 5 2014, 06:23 PM)
i'm having slippage on  on 1st / 2nd gear. but not very often. it happens when the day is hot.

I've yet to have them check on the leak though but during my 10k service, when i mentioned that, the SC told me that he'll update the TCM. after that it is still happening.

maybe during 20k service, i'll have them check it
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Care to elaborate what are the symptoms of slippage on 1st/2nd gear?
Dwango
post Jun 30 2014, 06:31 PM

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QUOTE(melvyn @ Jun 29 2014, 11:05 PM)
this is because ford has its own control blade suspension which is one of their benchmark in automotive suspension design(which is why u get bigger trunk and passenger leg room compare to other same segment of car). go google around and you'll know why even older version of focus (MK2) can out perform other same rage car at ride handling. another issue is its 50/50 weight ratio which only found in BMW , Merc , Audi n other exclusive car.

Those who bought ford's car are those who truly knows the beauty of ford.
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Yes, the blade suspension. On corners it surely work wonders. Stable like a rock and you don't feel the car wobbling during cornering at high speeds when compared to most if not all Japanese cars.
Dwango
post Aug 26 2014, 10:18 AM

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QUOTE(dares @ Aug 25 2014, 05:06 PM)
not ESC.....Traction Control, different thing.

If you watch the video below, you'd think that TC would kick-in in your situation  hmm.gif


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I don't think the Focus comes with Traction Control. Perhaps the offroad vehicles such as Ford Ranger come with the feature as they are meant to tread on muddy paths with low traction.
Dwango
post Aug 26 2014, 11:00 PM

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Ford appears to be the most popular continental brand(non-local, non-Japanese) in Malaysia. In the latest sales figures published on Motortrader, Ford recorded the highest sales for a continental from January to July.

The Koreans are close behind, but the French are performing very badly, with Peugeot recording very low sales and Renault almost at the bottom.

user posted image
Dwango
post Aug 26 2014, 11:19 PM

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From the Ford sales, if broken down into models, I suspect the Fiesta would have recorded the most sales, followed by the Ranger and then the Focus, in that order.
Dwango
post Sep 18 2014, 12:59 PM

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I was just wondering if anybody changed the 205/60R16 tyres of the Focus Titanium to 215/50R17. I am interested to know the perceived changes in driving dynamics.

I presume the tyre size of 205/60R16 and 215/50R17 in both Focus sedan and hatchback models are inter-changeable and do not have any adverse effects or significant difference in terms of sizing mismatch and different speed readings etc. since the variance in diameter between the two sizes is less than 1% which is within the tolerance.
Dwango
post Sep 18 2014, 08:49 PM

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QUOTE(nairud @ Sep 18 2014, 05:57 PM)
You'll be changing the rims too right?

Your ride and handling should be more firm with the 17" rims
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Just a thought. Yes, thinking about the 17" rims too. Reason is most tyres which are designed specifically for "good handling" usually are not available in 205/60R16 but 215/50R17. Yes, the ride and handling should be firmer with the 17" rims and lower profile tyres. Just like the firmer and more stable ride of the Focus Sports.
Dwango
post Sep 19 2014, 07:15 PM

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QUOTE(dauf87 @ Sep 18 2014, 10:16 PM)
Sports, non-plus. Searching for a new sedan.

Would be great if got discount.

Now considering focus/cerato..
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The Korean wave is already over. About 2 years ago the Korean craze is there, but this year it has worn off. If you are considering Focus Sports vs Kia Cerato, performance-wise the Cerato will not match up. Also, I was told the parts of Korean vehicles usually don't last too long. They go kaput earlier than expected compared to other makes, and when they do, the price of the replacement parts isn't very nice.

Dwango
post Sep 20 2014, 09:54 PM

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QUOTE(gr2000 @ Sep 20 2014, 09:43 PM)
have a curious question...i was wondering why the duty on Focus ST is so much higher compared to Focus S+ when it's the same engine displacement?

Focus 2.0 Sport +
Pen: RM129,953.30
Langkawi: RM89,953.30
Total Duty: RM40,000.00
Price Difference: +44%

Focus ST 2.0 Ecoboost
Pen: RM208,903.30
Langkawi: RM116,403.30
Total Duty: RM92,500.00
Price Difference: +79%
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Same engine displacement but the Focus ST is on Turbo engine in the Ecoboost. Apart from that the Focus ST is on manual transmission and the 2.0 Sport on Automatic transmission.

Focus 2.0 Sport 0-100km/h is 9.5s (but some folks reported 8.3s)

Focus ST 2.0 Ecoboost 0-100km/h official time is 6.5s
Dwango
post Oct 1 2014, 10:08 PM

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Looks like some Ford Ranger and Ecosport in the background. Looks like a white cloth is used to cover the Ford Ranger.
Dwango
post Oct 4 2014, 09:43 PM

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QUOTE(cmgan72 @ Oct 4 2014, 04:01 PM)
my SA gives me additional RM700 so total up to RM13.7k rebate ! its a very good deal, will be getting my car on next Sat.  thumbup.gif
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Wahh, how come the discount so much already for the Focus? More than 3X the discount I got last year. Certainly value buy compared to the overpriced Japanese Mazda 3, Altis and Civic. Most importantly, enjoy the super handling of the car.
Dwango
post Oct 8 2014, 07:30 AM

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Talking about Traction Control and Torque Vectoring, no wonder the car is so stable when doing cornering at higher speeds. Other cars would have gone out of the line when taking the corner, choosing a straighter route, but the Focus is able to stay in the line and yet doesn't feel like it is losing control.

When doing a corner at relatively high speeds, the Traction Control or Torque Vectoring may have come into play as I rarely apply the brakes in those corners, and the car just glides through the bend with a lot of composure. Rock solid. The car still stays in the line and doesn't cross over to the next lane when tackling the corners at higher speeds.

This post has been edited by Dwango: Oct 8 2014, 07:30 AM
Dwango
post Oct 12 2014, 11:28 AM

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QUOTE(wingwp @ Oct 11 2014, 11:39 PM)
hmm.. the day taken the Focus ald 160km/h, no chance to go further, too syiok didn't notice traffic light still at red and tested the e-brake which is pretty damn good
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"e-brake" ? Do you mean emergency brake?

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