grace period is 60-days or 30-days?

*update: ok found it above at Post #425.

This post has been edited by cybpsych: Jan 27 2014, 04:13 PM

so grace period = 90-days, balance clearance = 1 day, then number termination = 1 day. after this period, 30-days quarantine, iinm.

7E, Giant, Cosway, etc

http://www.u.com.my/top-up-location

This post has been edited by cybpsych: Jan 29 2014, 08:00 PM

if u dont mind me (or us asking), why got 5% discount?

maybe i recommend friends to get in touch of you

if pay with AMEX on weekends (5% cashback) + pay thru you to get addtional 5% discount = 10% off the bills

goodies!


p/s: btw, how does the "discount" reflected in the postpaid bill?

let's say total bill = RM50. we pay RM47.50 or pay RM50 then discount RM2.50 as a separate item on the bill?

This post has been edited by cybpsych: Jan 30 2014, 03:53 PM

ahhhhh why no cc acceptance ler

cool guys thanks for the recommendation

besides the 3x -> 2x validity, free sms no more, the PAYU voice rate changed too (1sen more).

if you can use within the bundled data and voice minutes, you wont feel the change.

remember: umobile revised this prepaid after hotlink revised to their always-on internet plan.

there's a slight difference between the actual value (by the operator) vs perceived value (by the consumer)

perceived value is the imaginary value hyped by marketing and by the current market/economics.

all telcos do data analysis on all their customers' usage and spending behavior. for umobile, probably they know the 3x validity is causing lesser customers to topup compared to 2x.

remember, all telcos make money faster through prepaid.


lan_86 what plan you bought with "rm10/month" ?? curious to know

well, he's data-exclusive user, even if topping up RM10/mth to get 20days validity, he still need to top up more to get a decent UMI28/UMI38 lor (unless he prefer UMI18??)

but it takes proper planning in topping up cuz there is no rm20 voucher, only rm10, rm30, rm50.

topping via softpin has different validity period (not exactly RM1 = 2days validity), so he cant exactly buy RM15 topup to get 30days validty anyway.

This post has been edited by cybpsych: Feb 4 2014, 05:57 PM

you bought prepaid starter pack from 7-11. so, by right you should buy prepaid top-up, not pay bill (which is for services with statements, e.g. postpaid). this is why umobile can see your transaction but the money was not channelled through topup system)

also in M2U, the prepaid top-up will give you a reload PIN, which you keyin in the phone. <-- this works similar to physical reload voucher (you scratch to get the unique reload PIN, enter into the phone using reload command. instructions here https://www.u.com.my/prepaid-packages/top-up-locations )

umobile dont have instant topup whereby the reload is inserted into your prepaid account immediately (bypassing the reload pin process).

also, the original sim card (the big size portion) has printed all the relevant contact info, website, pin/puk, etc. Also, the 1318 (can only be dialed by umobile customers) & +60183881318 (everyone) are already stored in the sim card phonebook.

curious, you cannot find ANY number in umobile website????

https://www.u.com.my/ <-- footer

social networks: https://www.facebook.com/umobile | https://twitter.com/umobilesb |

This post has been edited by cybpsych: Feb 6 2014, 08:47 AM

http://www.u.com.my/faqs/52/135?page=1



free calls from ANY purchased plans will be utilized first.

the free calls that comes pre-bundled in the new prepaid plan will always be utilized last, lowest priority. you didnt pay for it since it was given complimentary with the prepaid.

why behaving such? cuz they want to finish off whatever that you bought (e.g. UMI), so that you need to buy UMI again!

better choice, eh

i still cannot convince myself to consider maxis, at all. it's too expensive, compared to other telcos.

i'm now at postpaid u28 with umobile, and my monthly bill hardly go over rm30

i just need the 1GB data exclusively; voice/sms is not important for me. i like voice/sms PAYU rate, meaning if i call more, i pay more. simple logic. if i dont use at all, at least i'm paying RM28/mo for 1GB data. dont think other telco has such low price for 1GB quota (easy peasy maintenance is a plus, hate those stupiak conditions).

being postpaid, i dont have to worry about topping up, watch my validity period.

i dont get promos/benefits that are offered with umobile prepaid, since there will always be T&Cs tied to it, and i couldnt be bothered much analyzing each single details

i'm definitely NOT their prepaid target customers LOL! and they cant milk more money from me either!

This post has been edited by cybpsych: Feb 6 2014, 09:33 AM

yeah, i also mostly connected with wifi at home and majority is at workplace

yep, 6% tax must be imposed for postpaid.

U28 Postpaid + 6% (RM1.68) tax = RM29.68 hehe still <RM30


oh btw, soon, all prepaid vouchers will face the dreaded 6% GST, again, for real this time. telcos cannot run away now since GST has been set for effective date of 1 April 2015.

just curious, your discount is how much ar? 8% or 5%?

the discount applicable to billed amount?

what if i want to overpay, e.g. RM200? do i get discount from RM200 payment too?

nice!

umobile is getting worse, same story with any telcos. Umobile gotten so many customers for the past 2years (from 1mil to 4-5mil customers and growing) and the network congestion will keep getting worse.

Nobody knows what is their upgrade/expansion plan, if there ever any.

Keep pressuring them, reports to mcmc/cfm due to poor below expectation service level. If you got any blogs, publish the experience out.

no such thing as "unsubscribing" postpaid plans. the cycle will keep on running until you reach (involuntary) suspension due to non-payment.

to avoid any side-effect, pls go to service centre to terminate the plan (fill up form). you should receive one last bill after termination (prorated amount to be paid). you can ask the staff to give you the estimation of the last bill. ask them to clarify the charges if you're unsure what it is.

if you registered autopay, ask them to remove it as well.

keep the last bill and termination form (copy). store it somewhere convenient. after you pay for the last bill, keep the payment receipt too. this is to prove you've settled all outstanding amount after termination.