tribunal.

I laugh when they say they provide best after sales service

https://www.facebook.com/photo.php?fbid=101...&type=1&theater

I saw too. LMAO

They should keep that themself

Good luck to all 3 gentlemen.

I will say this again, if you have problem with your HTC One, WHILE getting HTC Service Centre to address/fix the problem, it is in YOUR BEST INTEREST to FILE CONSUMER TRIBUNAL.

IF
1. They hold your phone for ridiculous amount of time, e.g. more than 2 weeks
2. Your *repaired* phone is still faulty

You can proceed to tribunal court and request for FULL REFUND, as in, every single CENT. Tribunal court is fair, as long as you're being reasonable, i.e. give chance to HTC to remedy the problem for you, and they fail to remedy the problem, your chances of winning is high.

WHY DO THIS? Because HTC SC Malaysia is f**ked up. So you either F**K them, or you get F**KED.

Agreed. F em or get Fed LOL.

HAHA JOKE OF THE DAY BRO!
best after sales. RIGHT!

Hi.. wanna knw.. if after i file a tribunal report can i get full refund from them? I dun wan use this shit phone anymore after they send back.. but not yet send back la.. i still feel the best after sales services after i brought the phone 3 days and send it back to them till now..

If the phone is NOT faulty, e.g. no camera issue. How to get full refund? What is your argument for claim?
You must have a case, e.g. why are you claiming full refund? What is wrong?

i bought it on 8th of august this year then i found out there is a gap and took the picture of the gap
then send to HTC. 1st i walked in to BTS and they said this is common problem for HTC one. After i called
the SC and explained to them then they asked me to send it to Kelana jaya SC. i walked in then request for
1 to 1 exhange then i waited almost 2 week then i receive the phone by courier since i unable to take off from my work. After i receive the phone and i just unwrapped it and check, there is GAP again and i called them immediately
then after 1 week the courier collected with me ( i didnt use the phone for a week). then i waited another 2 weeks since they said the stock is from taiwan and need to wait. After i receive phone at the end of September then i used it for a month and sealant or some sort of gum is peeling or drop off by itself and the gap appear. i called them and told and i found out camera issue too. I send it on 14th of November and i requested for 1 to 1 exchange since its not my problem and when they said the request was rejected because i used the phone for a month. But i already facing this problem for 3rd time. Last week they just proceed to repair and they just send the phone by courie. Before sending the phone i already told them i dont want to accept the phone until further explanation and i demanded to talk to the higher management. Till today they said cant approve for the 1 to 1 exchange and they just telling me that the phone SHOULDN'T have problem anymore. And i asked what is the root cause for the problem and they just kept quiet.

So Mr jason, for my case can i appeal for tribunal case ?

i bought this phone recently 2 weeks back.. if i file tribunal next year can? use it first while waiting M8

hey, for the tribunal rite, if my one is bought from outside seller but still SIS unit then who am i against? the 3rd party seller ?

Respondent is yr trader. U buy from whom then claim who lo

guys, LTE means H+ right? is H+ same as 4G?

and how to set network to LTE only?

LTE is 4g. Wherelse H+ is 3.5 g ya...

If the phone fully repaired. NO

Haizz. I wait for 1 month liao lor. Their service memang turtle.


And im back

Meaning that u got back ur set?

no. I was unactive for the pass month lol. And still not getting my set back. HTC SC Memang ada slow

Hi. May I know, if I bought my One from Digi, is the respondent Digi or SIS? I'm filing the tribunal, but unsure what to put in the respondent's name and address. I couldn't search SIS website online. Has it been shut down?