{Official HTC One And The Only One Thread V9}, HTC Zoe/Blink Feed/Boom Sound/Sense 5
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 Dec 14 2013, 01:42 PM
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#1
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Junior Member
17 posts Joined: Sep 2009 From: Penang Island   
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buy htc butterfly S but then use not yet 1 week the loud speaker spoilt.. ald report to htc, they ask courier man to take the device and ship it to kl but then till now keep delay wanna check 1st.. check shit la.. use for 3 days phone spoilt d.. ald file to tribunal for action.. plz dun buy htc phone..
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Dec 14 2013, 01:51 PM
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#2
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Junior Member
17 posts Joined: Sep 2009 From: Penang Island
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QUOTE(bennedict82 @ Dec 14 2013, 01:45 PM) This is rare case. You are unlucky ya waste my money samo not cheap leh d phone.. can use iphone d.. htc phone all rubbish.. |
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Dec 17 2013, 05:23 PM
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#3
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Junior Member
17 posts Joined: Sep 2009 From: Penang Island
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QUOTE(Jason @ Dec 17 2013, 05:13 PM) Good luck to all 3 gentlemen. Hi.. wanna knw.. if after i file a tribunal report can i get full refund from them? I dun wan use this shit phone anymore after they send back.. but not yet send back la.. i still feel the best after sales services after i brought the phone 3 days and send it back to them till now..I will say this again, if you have problem with your HTC One, WHILE getting HTC Service Centre to address/fix the problem, it is in YOUR BEST INTEREST to FILE CONSUMER TRIBUNAL. IF 1. They hold your phone for ridiculous amount of time, e.g. more than 2 weeks 2. Your *repaired* phone is still faulty You can proceed to tribunal court and request for FULL REFUND, as in, every single CENT. Tribunal court is fair, as long as you're being reasonable, i.e. give chance to HTC to remedy the problem for you, and they fail to remedy the problem, your chances of winning is high. WHY DO THIS? Because HTC SC Malaysia is f**ked up. So you either F**K them, or you get F**KED. |
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Dec 17 2013, 10:58 PM
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#4
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Junior Member
17 posts Joined: Sep 2009 From: Penang Island
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QUOTE(Jason @ Dec 17 2013, 06:30 PM) If the phone is NOT faulty, e.g. no camera issue. How to get full refund? What is your argument for claim? Sure got faulty only i file report la.. loud speaker spoilt.. even they return the unit today but the loud speaker still spoilt.. dafuq mang..You must have a case, e.g. why are you claiming full refund? What is wrong? |
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Dec 18 2013, 01:41 AM
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#5
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Junior Member
17 posts Joined: Sep 2009 From: Penang Island
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QUOTE(syhor7 @ Dec 17 2013, 11:12 PM) i put HTC. Win the case? how bro.. i filing the tribunal report but till 2nd form.. wht to put on statement of defence??now waiting them to pay back me money just win the case today. HTC did not come. |
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Dec 18 2013, 05:50 PM
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#6
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Junior Member
17 posts Joined: Sep 2009 From: Penang Island
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Btw can i put more a bot on d refund or according to the receipt of purchase.. sien la with this htc gving me back d phone with d same case.. mcm no repair after send for 2 weeks+..
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Dec 19 2013, 08:28 AM
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#7
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Junior Member
17 posts Joined: Sep 2009 From: Penang Island
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QUOTE(syhor7 @ Dec 18 2013, 08:18 PM) direct open case at tribunal easier. open d.. just that i getting more sien with their service.. its make me wanna put more tha 2k for refund.. may spend long time, but i think it is still faster than wait HTC to repair it. i send 3 times, come back with same issue. they still ask me to send 4th time, may be my voice look stupid  |
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