Last month. I stress test it just now until it got hot, then tada.. its back.

hi bro, may i know did SIS replace the battery cover as well? i mean the whole back aluminum frame? because they did replaced mine , i asked eh, i tot replace camera module only , why u replace the aluminium frame as well??

guess i need to pay them another visit for the new camera part

they need a nationwide recall  i don't mind sending back, but for all the hassle, and with the      HTC CS in Malaysia, is it worth it anot? plus i on't have any spare phone 

I am willing to send by myself as I'm studying in Banting. But now I'm at home in Penang. I guess I'll send it next week after holiday. But I lost the receipt though, and my phone is 4 months old already

I know how that feel. Hopefully you'll get it in a perfect condition this time. You sent it already right?

Ok. So I just need to bring the IMEI sticker in the box with me right?

So that's why I'm keeping my fingers crossed that I may acquired a problem free unit *touchwood*. I'm really in love with the phone already, aside from the minor quirks like heating up when using it for games/surfing for extended periods. 

upto 85% device sold in malaysia have this problem... other countries do not face the purple tint problem...

my friend bought australia version of HTC one... no problem whatsoever...

dont judge a phone by its problem that only occurs mostly to malaysian units.

Thank god mine doesn't have the prob. I played the phone for an hour non stop, n tried out snapping some photos at night. No purple tint!

I actually got the new set through the HTC change program, the guy even helped me check if there's any purple issue.

Yes the trade program. I traded it on last week Wednesday. Oh damn the purple tint will appear after more than 14 days?

AHH, I bought my ONE from Digi, and now its having the purple tint camera issue.
Factory reset is not doing any good.
So, I need send it back in for the camera replacement or better yet just try to ask for a phone replacement.

My question is, I should go back to Digi, or I should go to the Shah Alam HTC Factory?

And, anyone else has encounter the same camera issue even after the camera replacement?
AHH SHIT, ONE used to be so great, but now, im really dissapointed

Welcome to the club . I got mine End of May 2013. its been going to the Service center 2 times already. First time Purple tint on 18th of August 2013. after 1 month I got it back and the documents say they replaced "Screen , Speaker and Camera" . I assume they broke it while opening the case and it has some sort of superglue stain on the screen gaps. The salesperson turned it on and it has a small group of finger print sized blue pixels on the screen. so on the spot he re-send it back. And I have been waiting ever since.

So it shows that :
1. HTC technicians did not check their work - just power it on and anyone should notice the screen blue specks but decide to send it out anyways I suppose.
2. They break things during the repair.
3. They did not test the spare parts first before fitting it in.
4. Your chance of getting it back beautifully is slim as they will use glue and stuffs to cover up their shoddy work.
5. Even if you get back your set, there is no guarantee they fixed it and maybe even broke other parts.

I have multiple phones so this is a small matter to me but I will not trust HTC Malaysia (SIS) for any repairs.
They already screw up my phone as far as I can tell with the brief moment I have with it before it is sent off again.
So I am playing the waiting game and see if they gave me a new set or just fix it again.  and if it is fixed again with superglue sticking out from the sides. I will send it back again and again and I have SengHeng insurance , after 1 year I will just bug SH to give me a Samsung S5 or something of 2099 value.

but u need to pack it in the box first right?

Mine is send thru Seng Heng so i am not sure where they send it to.
But shoddy repair work i tell you . Thats why i send it back. I cannot talk to their senior rep because the 1800889855 line is just a general care line. They even ask u to wait for them while they check the status of your phone and then reply to you. If you rush them then they give you this superglue sticking , blue speck screen LCD kind of work loh. So i dont even bother . Some forumer here already said complain to HQ Taiwan also they refer u back to Malaysia SIS.

whats the documents needed for warranty claim ?

Actually, I find the CS not bad at all from my past experiences.

This morning I send them an enquiry about the purple tint issue and their CSR contacted me.

I will be waiting for the new firmware update before sending my unit for repairs. The CSR that I talked to said that the new firmware should try to adress the issue for the camera.

so this mean that even a 1on1 change also can't guaranteed to fix the purple tint unless i ask them to chance the camera module right?

nak tanya skit.pasal prob purple ni hanya bila iso auto @ bila dah ubah iso pun masih purple pada kamera

But the purple tint problem only come out after kernel 4.2.2.

Uncheckable when buying.....

For me I prefer IMOS. Infact it's the best SP i've ever tried.

it is related to software.

the software regulates alot of parameters including the camera module.

You know any of them? Tell them to repair our phones a.s.a.p.
I depend on my phone a lot to do my job