{Official HTC One And The Only One Thread V8}, HTC Zoe/Blink Feed/Boom Sound/Sense 5
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 Oct 14 2013, 06:40 PM
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#41
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Senior Member
2,122 posts Joined: Jul 2012 
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QUOTE(Jason @ Oct 14 2013, 04:35 PM) Better test the camera to get it repaired ASAP. Heat is unavoidable, especially gaming. Look at the bright side, SGS4 heats up because of the AMOLED technology, I'm just viewing 9GAG app and it heats up. LOL If the latest camera module will fix the problem permanently regardless heat, it is 100% perfect and top phone in the market.HTC One is a good phone if there's no purple camera issue.  |
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Oct 14 2013, 06:47 PM
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#42
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Senior Member
2,122 posts Joined: Jul 2012
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QUOTE(Aqashah Jabbar @ Oct 14 2013, 06:45 PM) I have a S/N here, can tell me what month of this phone produced? HTYMDAABBBBBHT364W917438 HT = Vendor HTC--> Hsinchu, Taiwan or SH = Shanghai, China Y = Year (3 = 2013) M = Month (hex 1...C = 1 - 12 months) D = Day (hex 1...9A..Z = 1 - 31 days) YY = Part Code ZZZZZ : Identification Number (decima |
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Oct 14 2013, 10:31 PM
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#43
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Senior Member
2,122 posts Joined: Jul 2012
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QUOTE(XeactorZ @ Oct 14 2013, 09:07 PM) just a bigger version htc one + fingerprint lol Why got white frame?  |
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Oct 14 2013, 10:34 PM
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#44
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Senior Member
2,122 posts Joined: Jul 2012
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HTC, please offer at least RM1500 trade in with HTC One to get One Max. I willing to do that.
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Oct 15 2013, 08:23 AM
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#45
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Senior Member
2,122 posts Joined: Jul 2012
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QUOTE(lonelyboy88 @ Oct 15 2013, 12:08 AM) Hello everyone, Purple tint problem not only on htc one. But I agreed this time really bad because up to 85 percent of device having this problem. Try to get latest batch of handset. You will know with serial number. Also make deal with seller one to one exchange is allowed.does HTC one purple issue still exist? I am thinking to buy a new phone, quite prefer the HTC one design but seems like the purple camera issue still has not been fixed. |
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Oct 15 2013, 08:28 AM
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#46
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Senior Member
2,122 posts Joined: Jul 2012
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QUOTE(meltan @ Oct 14 2013, 10:27 PM) Hey guys, anyone having problems with push notifications with whatsapp on HTC One 4.2.2 (Maxis postpaid) ? My messages only come through after 15-20 minutes. This is only happens on data, not wifi. Sometimes is service provider problem. I had this problem with digi last time. No way to resolve until I changed to u mobile. You should try other SIM card, or try to observe some other time like morning and night, or other area. That will tell the maxis service provider is good in your area or not. |
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Oct 15 2013, 01:06 PM
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#47
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2,122 posts Joined: Jul 2012
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QUOTE(owentan328 @ Oct 15 2013, 10:13 AM) upto 85% device sold in malaysia have this problem... other countries do not face the purple tint problem... The 85 percent is not come from my mind but survey from xda forum. Everywhere around the world having purple tint problem but not only htc Malaysia. You can go to Taiwan website too. Same happen to them. Some are lucky enough even you can get no defect unit from Malaysia but not only Australia.my friend bought australia version of HTC one... no problem whatsoever... dont judge a phone by its problem that only occurs mostly to malaysian units. I have checked many forum. Uk, US, Europe.. All having same problem. |
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Oct 15 2013, 06:37 PM
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#48
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2,122 posts Joined: Jul 2012
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QUOTE(owentan328 @ Oct 15 2013, 01:10 PM) i see then... Right. It only tells 85 percent of xda forum visitors owning the htc one having purple tint problem.despite the numbers of purple tint problem. you only saw these forum... because they only complaint about the problems. but look at it another way. for people dont have problems with their htc one. they wouldnt sound it out on forum right ? perfect htc one users are maybe more than problem htc ones |
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Oct 16 2013, 09:47 AM
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#49
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Senior Member
2,122 posts Joined: Jul 2012
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QUOTE(Asgaard @ Oct 16 2013, 12:06 AM) Feel like selling my HTC one and replace with Iphone 5s cos the camera is purple-ish Downgrade to smaller screen will make you painful. Why not Note III or S4? Alcatel Idox X not bad too    |
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Oct 16 2013, 09:50 AM
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#50
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2,122 posts Joined: Jul 2012
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QUOTE(kahyeec @ Oct 16 2013, 07:08 AM) Welcome to the club . I got mine End of May 2013. its been going to the Service center 2 times already. First time Purple tint on 18th of August 2013. after 1 month I got it back and the documents say they replaced "Screen , Speaker and Camera" . I assume they broke it while opening the case and it has some sort of superglue stain on the screen gaps. The salesperson turned it on and it has a small group of finger print sized blue pixels on the screen. so on the spot he re-send it back. And I have been waiting ever since. Sad! SIS must be Kelana Jaya center? I start worry now... My phone is with them now.So it shows that : 1. HTC technicians did not check their work - just power it on and anyone should notice the screen blue specks but decide to send it out anyways I suppose. 2. They break things during the repair. 3. They did not test the spare parts first before fitting it in. 4. Your chance of getting it back beautifully is slim as they will use glue and stuffs to cover up their shoddy work. 5. Even if you get back your set, there is no guarantee they fixed it and maybe even broke other parts. I have multiple phones so this is a small matter to me but I will not trust HTC Malaysia (SIS) for any repairs. They already screw up my phone as far as I can tell with the brief moment I have with it before it is sent off again. So I am playing the waiting game and see if they gave me a new set or just fix it again. and if it is fixed again with superglue sticking out from the sides. I will send it back again and again and I have SengHeng insurance , after 1 year I will just bug SH to give me a Samsung S5 or something of 2099 value. |
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Oct 16 2013, 08:38 PM
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#51
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2,122 posts Joined: Jul 2012
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I called the toll free today after the UPS collected from me on 9th Oct (last wed).
I think this is the big problem of HTC service. The Operator doesnt know anything and need to ask the technician. I wait for 2-3 mins. The answer is:- "Sorry I cannot get any updates from them. They are starting diagnose the your phone today. They will need to spend 4 days to fix it. Because yesterday is public holiday, only they will provide status update by end of today. You may call back later." Last week 8th Oct when I called them, they told me 4 days to fix the purple tint problem. Today, sound like they just start look at my phone. Bullshit. With the way they provide support, HTC, please prepare to be loser in phone market. Only KL has service center... And southern and northern region of customer will need to always rely on operators 1800889855 who doesnt know anything and talk blah blah blah .... Pity HTC.. Now I understand why so many people complain here... No doubt, HTC ONE is the best in my mind.. but with such services, i will need to say NO NO to them. Dont forget, one day the battery will be run out and needs to be replaced, are you expecting me send thru courier again and wait for few weeks? As I said, if I know SIS Penang was closed up, I am not going to buy it. I am regret. |
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Oct 16 2013, 08:41 PM
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#52
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Senior Member
2,122 posts Joined: Jul 2012
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If you dont have spare part, please dont ask people to send in to you. So, the operator has no idea about spare part. They just blindly ask you send in.
Lucky to KL customer, at least you can reach to service center directly. |
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Oct 17 2013, 11:07 PM
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#53
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2,122 posts Joined: Jul 2012
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I call htc operator today. After provide the imei, and they asked me to wait for five mins. Then the answer is "technician still assess your phone, please call back next Monday."
After one week, still assessing... I make it very clear just purple tint problem. What kind of assessment? I can sense they simply answered for the sake of responding. Wait until next week, my phone will be two weeks in service center. |
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Oct 19 2013, 03:48 PM
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#54
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Senior Member
2,122 posts Joined: Jul 2012
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QUOTE(manypplwan @ Oct 19 2013, 02:53 PM) From what I see, seems like those who sent to Kelana Jaya Centre got problem with repair delay, and those who sent to BTS got it in a week. Am I right? I called thru htc hotline, how can we ensure they send to bts or kelana jaya. No way to control. Right? |
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Oct 19 2013, 06:08 PM
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#55
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Senior Member
2,122 posts Joined: Jul 2012
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QUOTE(owentan328 @ Oct 19 2013, 05:54 PM) I used the same bumper too before sent to SC. No problem at all. |
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Oct 19 2013, 09:51 PM
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#56
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2,122 posts Joined: Jul 2012
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QUOTE(KVLWL @ Oct 19 2013, 09:42 PM) I send in my phone on sep for camera issue and they really change main board. You sent from penang? And the deliver to Kelana Jaya or BTS?But unfortunately camera issued still not solve, so I send in second time and today be adviced next week will sent back to me. Mine sent last week to kelana jaya, and called them. They asked me to check status next week. |
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Oct 19 2013, 09:54 PM
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#57
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2,122 posts Joined: Jul 2012
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Really miss my phone much. 11 days away from me already. And also worry if they can fix it perfectly.
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Oct 20 2013, 09:45 AM
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#58
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Senior Member
2,122 posts Joined: Jul 2012
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QUOTE(owentan328 @ Oct 20 2013, 09:12 AM) Smart phones are not DSLR or point and shot camera la bro... Is this common to other brand of smart phone as well? Is it the same that Galaxy S4 / Note3 / iphone5/5s camera cannot take the heat as well? They are not designed for photo shooting.. As I mentioned before. Don't use your phone until itgets really hot... It will cause the purple tint issue to rise If not, HTC should not make this an excuse that the purple tint due to end user using the phone too hot. This is unacceptable especially we paid for RM2299. This post has been edited by bennedict82: Oct 20 2013, 09:45 AM |
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Oct 20 2013, 11:05 AM
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#59
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2,122 posts Joined: Jul 2012
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QUOTE(KVLWL @ Oct 20 2013, 10:44 AM) I also miss mine...since 03 sep till now...end sep it did 1st repair and return to me. but once get it just 5 min, I find out same problem...so sent to service again...sigh...make me 7 weeks no htc one liao   I think I have to prepare myself wait for next weeks before can get back my HTC One. |
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Oct 20 2013, 02:17 PM
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#60
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2,122 posts Joined: Jul 2012
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QUOTE(owentan328 @ Oct 20 2013, 11:31 AM) this thread has become the complaining center for the htc one ... ISSSHHHH Hi Owen, I know you are HTC supporter. We all here same as well. Very lucky your camera has no problem. I am glad you dont have this problem. But, the knife haven't cut the skin and no way you can feel the pain as what we having now. The phone got defect, I dont blame HTC. Nothing is perfect. The problem is the way HTC service center serve customer really awful. At first, before I sent in my phone to them, I thought it could be people in this forum over sensitive. But then after called the HTC dumb operator 3 times for follow up, they give me same question 'Technician are assessing your phone'. Furthermore, those customers not from KL, will never reach the service center, and only can talk to HTC Operator who not really handle your phone problem but talk shit. we just like talk to the air and will never know when the phone will deliver back. Hope you understand our feelings. I got no smart phone that I fully rely it everyday for traffic jam (waze), Business email reading. I dont blame user complaining here. Take it positively. They share their experience so the new buyer will aware of the issue and prevent the same problem we are facing now. Dont take it negatively. HTC operator asked me to call next Monday... Not I want to chase them. This is what they committed to me that will update me the status. I will let you know the answer they will give tomorrow. This post has been edited by bennedict82: Oct 20 2013, 02:18 PM |
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