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Credit Cards UOB Credit Card V2
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kuai_chai
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Jan 21 2014, 03:08 PM
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QUOTE(quidnuncs @ Jan 21 2014, 12:42 PM) Regarding Gst, at first thy will charge at you first then only debit out from your account. If u fulfill the condition, the most 3months they will settle and state in your statement. Shall be no problem at all. Annual fees, if you have good payment on it, basically just do a short call to CS, they will pandai pandai waive for you. Bank value customer as gold mine, without customer bank would collapse. so, do i still need to call to the CS and tell them i would cancel my card if I am charged with the GST? then only they will offer me?
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SUSDavid83
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Jan 21 2014, 03:10 PM
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QUOTE(kuai_chai @ Jan 21 2014, 03:08 PM) so, do i still need to call to the CS and tell them i would cancel my card if I am charged with the GST? then only they will offer me? Yeap. But bare in mind that they may not offer as well.
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baiseliange
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Jan 21 2014, 08:40 PM
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Getting Started

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Finally get my 1st UOB One Card today after 3 weeks time....  But I was curious that why the letter I received with the card attached said that I renewed the card This post has been edited by baiseliange: Jan 21 2014, 08:42 PM
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shuangping
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Jan 22 2014, 01:09 PM
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Getting Started

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QUOTE(quidnuncs @ Jan 21 2014, 12:42 PM) Regarding Gst, at first thy will charge at you first then only debit out from your account. If u fulfill the condition, the most 3months they will settle and state in your statement. Shall be no problem at all. Annual fees, if you have good payment on it, basically just do a short call to CS, they will pandai pandai waive for you. Bank value customer as gold mine, without customer bank would collapse. hi,would like to ask,UOB very bad.I get my credit card last year AUGUST but till now i still didnt get my cash back refund. I already called ask many times,but they just delayed the case. What should i do? Sorry my english quite bad,hope you not mind.Thanks
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cfa28
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Jan 22 2014, 01:31 PM
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QUOTE(shuangping @ Jan 22 2014, 01:09 PM) hi,would like to ask,UOB very bad.I get my credit card last year AUGUST but till now i still didnt get my cash back refund. I already called ask many times,but they just delayed the case. What should i do? Sorry my english quite bad,hope you not mind.Thanks Make an official complain to BNM at bnmtelelink@bnm.gov.my. http://www.bnm.gov.my/index.php?ch=en_abou...e&ac=96&lang=enMake sure u list out the full facts, history, when u made the call (Date & Time, etc) with your Card Number, etc.
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shuangping
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Jan 22 2014, 01:42 PM
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Getting Started

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QUOTE(cfa28 @ Jan 22 2014, 01:31 PM) Make an official complain to BNM at bnmtelelink@bnm.gov.my. http://www.bnm.gov.my/index.php?ch=en_abou...e&ac=96&lang=enMake sure u list out the full facts, history, when u made the call (Date & Time, etc) with your Card Number, etc. Thanks guy...
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cfa28
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Jan 22 2014, 01:44 PM
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QUOTE(shuangping @ Jan 22 2014, 01:42 PM) Please update us after you have reported and BNM / UOB have responded.
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quidnuncs
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Jan 22 2014, 01:58 PM
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New Member
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QUOTE(shuangping @ Jan 22 2014, 01:09 PM) hi,would like to ask,UOB very bad.I get my credit card last year AUGUST but till now i still didnt get my cash back refund. I already called ask many times,but they just delayed the case. What should i do? Sorry my english quite bad,hope you not mind.Thanks In your case, would you mind to share what card are you holding and can we talk about it in pm?
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shuangping
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Jan 22 2014, 02:00 PM
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Getting Started

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QUOTE(quidnuncs @ Jan 22 2014, 01:58 PM) In your case, would you mind to share what card are you holding and can we talk about it in pm? already pm you. kindly check it.Thanks
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kidmad
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Jan 22 2014, 02:38 PM
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QUOTE(shuangping @ Jan 22 2014, 01:09 PM) hi,would like to ask,UOB very bad.I get my credit card last year AUGUST but till now i still didnt get my cash back refund. I already called ask many times,but they just delayed the case. What should i do? Sorry my english quite bad,hope you not mind.Thanks my car the cashback are automatically done wor.. and they itemize them nicely at the bottom of the section.
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shuangping
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Jan 22 2014, 04:47 PM
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Getting Started

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QUOTE(kidmad @ Jan 22 2014, 02:38 PM) my car the cashback are automatically done wor.. and they itemize them nicely at the bottom of the section. but mine already wait 5month still didnt get any cash back
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SUSMNet
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Jan 22 2014, 06:46 PM
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u need to wait 6 month
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shuangping
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Jan 23 2014, 02:19 PM
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Getting Started

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QUOTE(MNet @ Jan 22 2014, 06:46 PM) maybe... after 6 month,wait another one month again
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Human Nature
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Jan 23 2014, 02:26 PM
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QUOTE(shuangping @ Jan 23 2014, 02:19 PM) maybe... after 6 month,wait another one month again  So have you reported to BNM as advised above?
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victorywp
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Jan 23 2014, 02:47 PM
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QUOTE(Human Nature @ Jan 23 2014, 02:26 PM) So have you reported to BNM as advised above? LOL, another bnm report suggestion from you.
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shuangping
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Jan 23 2014, 03:14 PM
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Getting Started

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QUOTE(Human Nature @ Jan 23 2014, 02:26 PM) So have you reported to BNM as advised above? i already threaten UOB. If they still didnt gv me any reply within today,i will report to BNM
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Human Nature
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Jan 23 2014, 03:57 PM
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QUOTE(victorywp @ Jan 23 2014, 02:47 PM) LOL, another bnm report suggestion from you.  Banks will have no problems to take action or impose penalty or charge fee. As customers, we need to exercise our rights too especially when it breaches the T&C
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shuangping
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Jan 23 2014, 04:06 PM
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Getting Started

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QUOTE(Human Nature @ Jan 23 2014, 03:57 PM) Banks will have no problems to take action or impose penalty or charge fee. As customers, we need to exercise our rights too especially when it breaches the T&C  corret!! i think they want wait me report to BNM cause i'm still didnt receive any call from them
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Human Nature
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Jan 24 2014, 11:28 AM
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I received a call from a person identifying himself as a staff from UOB. He spoke in Mandarin so I requested for him to speak in English instead. Upon this, the caller immediately cut off the line. So rude. I already make a complaint direct to the bank and put a note to remove my name from their marketing database.
This post has been edited by Human Nature: Jan 24 2014, 11:34 AM
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victorywp
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Jan 24 2014, 11:38 AM
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QUOTE(Human Nature @ Jan 24 2014, 11:28 AM) I received a call from a person identifying himself as a staff from UOB. He spoke in Mandarin so I requested for him to speak in English instead. Upon this, the caller immediately cut off the line. So rude. I already make a complaint direct to the bank and put a note to remove my name from their marketing database. maybe he is embarrassed of his inability to speak in english? anyway he should have apologised first before hanging up (if that were really the case). should have asked for his name and report him to the bank for being rude.
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