QUOTE(shuangping @ Jan 30 2014, 09:59 AM)
Hello frnd here..
UOB was reply my call...After I told them i will report to BNM.
They wan me gv them 3days to check for me.And after 3 days,i received their call again.
My visa platinum card was credited RM50
But my Lady card still didnt credited.I told them is their agent promised i will get back RM50 and this card i dislike one.
Then they ask me gv them few days again to seek approver.And also promise me will get back to me after new year.
So i will wait n see..
Anyway,happy CNY to you all!!

With regards to your Cash Back ("CB"). This is what u need to do.
Calculate what was supposed to be your CB every month since u got your Card
Petrol - 5% CB Capped at RM25 (or RM500 of petrol) )
Hypermarket - 2% CB Capped at RM30 (or RM1,500 spending
Mobile - 2% CB CB Capped at RM6 (or RM300 spending)
Pharmacy - - 2% CB No Cap
Remember there is also CB for Movies
Then add up and see if its more or less than what u got. To me, CB is normally not a round figure.
FYI, when I got my UOB, I always calculated manually and compared it to my Statement and it was always less. I had to call UOB every month, until I got feddup and send them an 'Official Complaint' and said that if it was wrong again the next month, I would make an official complaint to BNM.
After that it was correctly calculated.
This post has been edited by cfa28: Jan 30 2014, 11:22 AM