to all z ultra owner... just want to ask...few days ago my unit touchscreen didnt fucntion, and found out, there is a hairline crack behind the screen, suspected digitizer broken already... so will this thing be covered i warranty or i have to forked out my own money to repair it.

Go & Ask Sony Service Center, then you know right.

This post has been edited by Andrewtst: Sep 2 2013, 04:11 PM

just send it to the shop where i bought it, they say big chances i need to pay for the repair... dammm since screen doesnt covered in warranty.. but just asking here who know someone here might have experience the same thing...

Sound like got two or three people with cracked screen without doing anything to the phone.

got other member also ka... mmm would be great if they can share their experience claiming warranty

I think screen crack won't be cover in any manufacture phone. The service center high possible will tell you this is human behavior crack it.

Sorry I can't help much and I also no idea how much.

I only know screen replacement for Samsung Galaxy S III and Note II is around RM 600 ++

Xperia Z replacement was about rm1000!!! Crazy expensive

Go and read back 20 pages. Got 1 guy crack screen like u. Touch screen cannot function.
Another guy crack body.

Wah, if warranty no cover, really sad liao

What! OMG! RM 1k for Z.... oh no! then Z Ultra possible RM 1.2k and more +++

Better buy a new phone instead...

This post has been edited by Andrewtst: Sep 2 2013, 04:26 PM

Z is single luminous - RM1k
Z ultra is TRI luminous - RM3k?

Don't talk nonsense la, the phone is only RM 2,299.00 official.

By the way, I try call ‎1-800-88-7666, and the person pick up ask me call this number 03-2143 2989 but no one pick-up at the moment.

Those screen crack maybe can try calling up and ask for the replacement cost.

Ya

behind the screen?
if it is not on the top surface of the screen, I would argue that this is manufacturing defect and sony should replace it without charge..

no harm to try to argue..

I sent mine in to Sony 2 weeks after Raya. They just accepted it. No comments or questions. They said standard time required is 3 weeks. No word from them yet.

not like new color, not strong

The new color for me is ok, look nice except at notification icon there. It looks like color drop at there.

Others place do still color nice.

Off topics....

Lte set arriving at Singapore already..

Adix82
Dear Sony Xperia Z Ultra fans,

Sony Xperia Z Ultra LTE arriving tonight at adix82. Comes with a year warranty by Sony Singapore. Color: Black, White, Purple.

Contact adix82 84848461 to reserve a set.

That's the problem with non-nexus phones. The phone manufacturers load so much crap bloatware that they become RAM hogs. Was at a Sony center to fiddle around the XZU and dissapointed to say that screen transitions have started to lag a little already, while my nexus 4 still performs beautifully with easily 100 apps in the drawer.

The nexus 4 really is a superb phone. Been keeping it since it was launched on play store while I sold off the HTC one after a day of use.

Unlike iOS, android is still maturing hence the many updates to make the user experience more palatable and if the phone manufacturers are slow to react to it, the core framework is not optimized fully hence the increasingly poor user experience with time.

Android 4.3 is really very smooth and seamless, and makes the overall user experience a joy. RAM management is very efficient too. No need for any ram cleaner apps since 4.2

Reading about increasing negative feedback makes me want to reconsider the purchase of the XZU unless Sony is more efficient in rolling out android updates compared to the commercially focused, Samsung, HTC or LG. are they?

May probably just hold out for a Nexus 5 instead.

Then nexus 5 is the best for you