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 Astro B.yond Episode VI (Version 11.0), HD, PVR, IPTV and VOD

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chikana
post Sep 25 2013, 10:54 PM

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QUOTE(ASTROTCO @ Sep 25 2013, 10:35 PM)
Sorry to hear that , but that is the resolution for this issue right now.

Moving forward does anyone experiencing STB hang or auto reboot issues?
Mind that if you do would you share here with me?

Would appreciated if can get more details of it like

STB hang changing channels or Hang at channels when or which channels.

Thanks
*
Yup experience this before. Astro swap to new decoder. Happen when changing channels up and down
BaronVonchesto
post Sep 26 2013, 12:53 PM

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QUOTE(ASTROTCO @ Sep 25 2013, 01:59 PM)
Hi all sifu's here , Glad to be in the field of works related to astro again.After so loooong MIA.

FYI all Pace would launch DMT5 STB with looks exactly the same as Samsung now.Difference is at back panel and startup EPG

Any new issues recently?
- Phanthom Recording?
[ this is not new but recently got spike of cases related to this ]
- Channel 103 will have issues for booking failure
[ this is because tv3 always provided and changes it schedule last minute ]

To Recap
IPTV problems
- Those places with TM infra would experience alot of issues related to intermitent Hang / Freeze issues
- Network port 1 is a service port with no functionality currently
- Must use Network Port 2
- If your internet or unicast is down you would still able to enjoy IPTV up to 6 hours.But dont reboot your STB once reboot everything will go down.
- you can check this via the APPS button of your remote
- 2 different EPG will appear connected to internet or not

Please do feedback would glad to discuss
*
Waaa how are you able to know got a new box coming out? Got an insider at astro sharing info ar? cool2.gif

Can help to ask how to get free channels? drool.gif
BaronVonchesto
post Sep 26 2013, 12:56 PM

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QUOTE(BeeDeePee @ Sep 25 2013, 09:57 PM)
I've been formating my hard drive 3 times now. Imagine the trouble that i gotta watch all my previous recorded show in one go usually ended up with me fast forwarding the show before proceeded to formating the hard drive. And it still occur no matter how many times i format the hard drive, now i don't really bother anymore.  doh.gif totally give up
*
Actually what is phantom recordings? Is it really "phantom" where you didnt book it but the recording still happen by itself? What happens if you play it?

If formating the hard drive solves the problem i guess it must be a data corruption or file system issue? (just taking a guess based on similar experience with PCs)


yeop
post Sep 26 2013, 01:51 PM

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how to solve my astro problem with sound? when i on the beyond, the volume is nearly max, when i tune it down, off the beyond and turn on back, the volume becoma max again sad.gif
Fubar20
post Sep 26 2013, 02:00 PM

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QUOTE(yeop @ Sep 26 2013, 01:51 PM)
how to solve my astro problem with sound? when i on the beyond, the volume is nearly max, when i tune it down, off the beyond and turn on back, the volume becoma max again sad.gif
*
hmm.gif U control the sound using byond remote or Tv remote?
Fubar20
post Sep 26 2013, 02:01 PM

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Removed.

This post has been edited by Fubar20: Sep 26 2013, 02:01 PM
yeop
post Sep 26 2013, 02:34 PM

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QUOTE(Fubar20 @ Sep 26 2013, 02:00 PM)
hmm.gif U control the sound using byond remote or Tv remote?
*
sorry im using beyond pvr, and im using beyond remote
Fubar20
post Sep 26 2013, 02:51 PM

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QUOTE(yeop @ Sep 26 2013, 02:34 PM)
sorry im using beyond pvr, and im using beyond remote
*
hmm.gif Never encounter that b4 when using byond remote. Decoder got update to latest software kah?
yeop
post Sep 26 2013, 03:27 PM

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QUOTE(Fubar20 @ Sep 26 2013, 02:51 PM)
hmm.gif Never encounter that b4 when using byond remote. Decoder got update to latest software kah?
*
i check software ver 9 april 2013
can reset to factory default? if can how smile.gif
BaronVonchesto
post Sep 26 2013, 04:57 PM

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QUOTE(yeop @ Sep 26 2013, 03:27 PM)
i check software ver 9 april 2013
can reset to factory default? if can how smile.gif
*
I dont think reseting to default settings will help, but if you want to this is how: Settings -> Installation Settings -> *enter PIN* -> Restore Factory Settings.

After the popup confirmation, power off your PVR (turn off the main switch) wait 10s then power on again.

If you are a satellite user, at the first time installation screen just keep pressing OK OK OK OK all the way until you arrive at the channel again smile.gif

This post has been edited by BaronVonchesto: Sep 26 2013, 07:10 PM
ASTROTCO
post Sep 26 2013, 10:45 PM

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QUOTE(chikana @ Sep 25 2013, 10:54 PM)
Yup experience this before. Astro swap to new decoder. Happen when changing channels up and down
*
You swap to HD PVR?
Which type of STB
would you mind sharing the manufacturer of it?
Just go to system Version you can see it
Just type in 5 front digits will do

Thanks
ASTROTCO
post Sep 26 2013, 10:49 PM

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QUOTE(BaronVonchesto @ Sep 26 2013, 12:53 PM)
Waaa how are you able to know got a new box coming out? Got an insider at astro sharing info ar? cool2.gif

Can help to ask how to get free channels?  drool.gif
*
No all is first hand info

Nothing is free bro biggrin.gif biggrin.gif


ASTROTCO
post Sep 26 2013, 10:59 PM

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QUOTE(BaronVonchesto @ Sep 26 2013, 12:56 PM)
Actually what is phantom recordings? Is it really "phantom" where you didnt book it but the recording still happen by itself? What happens if you play it?

If formating the hard drive solves the problem i guess it must be a data corruption or file system issue? (just taking a guess based on similar experience with PCs)
*
Yup it means exactly like that , there are no issue when you playing it
But it will be an issue because it would suck your harddisk space because you will never going to delete it

I seriously don't have an answer for that but more likeable to be a bug.Because like i said earlier w/o help from within ASTRO tech team on this,all my findings wont go anywhere,But it still goes down on resources issues i think since the matter has been so long already.I dont think their MGMT would just spend money for just 1 bug fixes and 1 updates for it.

But this is just my view and opinion lah on the whole situation , I might be wrong lah


Just hope new updates would come soon enough to fix the issues.
ASTROTCO
post Sep 26 2013, 11:42 PM

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QUOTE(yeop @ Sep 26 2013, 01:51 PM)
how to solve my astro problem with sound? when i on the beyond, the volume is nearly max, when i tune it down, off the beyond and turn on back, the volume becoma max again sad.gif
*
How about the bootloader it should be version 312 not 306
You can try restore factory settings OR force Clear NVRAM

to do force Clear NVRAM

- reboot your STB
- on your STB press and hold both ch+ and ch- until the front stb panel display shows CLR
- then release wait it reboot again
- it will go into installation setup just press OK on everything


I assume you are not a IPTV subscriber
* make sure the MODE is HYBRID and not IP otherwise you cant proceed *


If you wanted to update your bootloader

- reboot your STB
- on your STB press power button and press CH-
- continuously press power and press ch- repeatedly until software update shows
- sit back and wait until it is done it will reboot itself and check again at system version it will be 312


But by right it should not affect the tv volume to go max at all
If soft audio output issues are there but max volume is the first time biggrin.gif biggrin.gif
That is why forum can be a great place to get information biggrin.gif biggrin.gif

There are a question if the above did not solved your issue would glad if you can input me

1 ] Do you use ASTRO REMOTE to control the Volume of the TV or Volume of the STB
- these are two different things don't be confused

2 ] Can you try this
a] totally unplug your Astro STB [ set up box ] and on your tv check your tv volume now
cool.gif Unplug your HDMI and plug it in other HDMI inputs
c] Unplug your HDMI cable and Plug in AV inputs / composite input [ those yellow,white,red cables ] and switch to AV inputs
d] If you have other TV try with that
e] Try with another HDMI cable
f] All else failed call 1300 82 3838 and obtained an complaint no

*Tips when calling , just refused their BTS [ basic trouble shooting steps ] insist they create a complaint no for you , you save money for it biggrin.gif

Called only in odd hours not peak hours like 10pm - 11.45pm or 8.00am - 10am
3pm to 6pm is peak hours so save your money



penanghomes
post Sep 27 2013, 01:22 AM

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so cool..so nice..so much savings...is it.............
calvin_swk
post Sep 27 2013, 02:13 AM

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Hi all, if anyone looking for astro byond remote controller, I'm selling, NEW & ORI + free postage.
chikana
post Sep 27 2013, 06:46 AM

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QUOTE(ASTROTCO @ Sep 26 2013, 10:45 PM)
You swap to HD PVR?
Which type of STB
would you mind sharing the manufacturer of it?
Just go to system Version you can see it
Just type in 5 front digits will do

Thanks
*
Yes hd pvr swap to hd pvr. I think the brand is pace for both
Anonymous34
post Sep 27 2013, 10:32 AM

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My decoder DMT 5 (samsung manufactured) doesn't have any problem so far.

This post has been edited by Anonymous34: Sep 27 2013, 10:35 AM
GKWong
post Sep 27 2013, 11:28 AM

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My Samsung PVR STB sometimes when I power on from standby then it will be showing the Home screen with green tint. Then the whole unit and remote won't be responding. Will have to switch off the main power and then restart again.
But since is not that frequent, I don't care about it.
Qash-M
post Sep 27 2013, 09:27 PM

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user posted image


If my guess was right, the A-List HD is the last HD channel with different encryption. From Vimneen HD onwards, it's in Irdeto. And SD channels still in crappy MPEG2 hmm.gif

This post has been edited by Qash-M: Sep 27 2013, 09:32 PM

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