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 U Mobile Fan Club v2 - New UMI Plan!, Questions? Problems? Deals? Come here!

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TSwcypierre
post Dec 11 2013, 02:50 PM

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QUOTE(idoblu @ Dec 11 2013, 02:47 PM)
so how to complain?  I doubt anything can be done

seinz with all malaysian telcos, all also penipu scammer  mad.gif
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you can try your luck with skmm although I doubt that the condition would be better anytime soon........


TSwcypierre
post Dec 17 2013, 11:47 AM

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For those that are asking for the 4g LTE:
www.lowyat.net/2013/12/u-mobile-launches-4g-lte-available-for-almost-all-existing-and- new-prepaid-postpaid-and-broadband-plan-subscribers/
TSwcypierre
post Dec 19 2013, 10:03 AM

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QUOTE(quovadis123 @ Dec 17 2013, 02:53 AM)
Hi Guys,

Recently change new phone, lenovo. I'm using Umobile postpaid U88.
http://www.u.com.my/postpaid-packages/new-postpaid-plans
My issue is,
I must on the data roaming to use the data of Umobile, last time in another phone just on data then can use data.
If not on the data roaming, the data is not working.


I want to ask is this data roaming will incur more charges to me if I call locally?
How about the data charges, will it incur additional charge or deduct my current quota?

Thanks.
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are you seeing Maxis as the operator instead of U Mobile? As if you need roaming locally then it means that it can't find U Mobile's network within your range sweat.gif

btw, turn it off when you're at overseas or,,,,,,,,,,, face the consequences brows.gif

QUOTE(wkkm007 @ Dec 18 2013, 02:53 PM)
user posted image
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rclxms.gif Where did you took this speedtest?
TSwcypierre
post Dec 19 2013, 12:08 PM

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QUOTE(quovadis123 @ Dec 19 2013, 11:57 AM)
Already turn it on, I refer to Umobile FAQ.
1. What are the charges for a call made while on DR?

Call charges are the same. There are no differences in rates for making calls whether in our coverage area or in domestic roaming coverage.

2. What are the charges for using data in DR?

You will be charged 5 sen/MB if you do not have any data plan.
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I've overlooked your question sweat.gif . anyway, it is the same. But my point is that turn it off when you're overseas or you'll be charged like hell
TSwcypierre
post Dec 19 2013, 12:18 PM

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QUOTE(quovadis123 @ Dec 19 2013, 12:14 PM)
Ok... No go oversea. Now economy bad le, everything d price increase.
Where got MOOD want go?  sad.gif
If go oversea mean emigrate already, will use another telco.  smile.gif
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aiyo....... its not a must that you need to go for vacation ma....... probably work related leh?
TSwcypierre
post Dec 23 2013, 11:30 AM

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QUOTE(sms2u @ Dec 23 2013, 09:49 AM)
How it regconise it is apple? Using ios? LTE support all other device including samsung?
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For LTE, it has a lot of different bands(frequency), not just LTE though, our existing 2g, 2.5g, 3g and 3.5g have a lot of different bands as well.

Taking iPhone 5 as an example: http://www.gsmarena.com/apple_iphone_5-4910.php

As the LTE band that UMobile is using is LTE 2600 and iPhone doesn't supports it, so iPhone can't use the LTE connection due to lack of support for the LTE 2600 band.

In conclusion, the support for your phone is dependent on whether the LTE band that is used is supported by your phone or not, and the problem is because of the operator that you are using are not granted with the band that your phone supports sweat.gif

If you have an iPhone 5 and you wanted to use the LTE network, then you will need to MNP to Celcom or Maxis as they are granted with the LTE 1800 band which is supported by iPhone 5
http://en.wikipedia.org/wiki/List_of_LTE_networks

This post has been edited by wcypierre: Dec 23 2013, 11:43 AM
TSwcypierre
post Jan 1 2014, 12:22 AM

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QUOTE(fixgd @ Dec 31 2013, 11:49 PM)
why my UMI38 free calls (200mins) renew every month? i thought they will add to the previous free calls?
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It will be added as long as it doesn't reach the max amount of free call minute which is 400 minute for your plan. Anything over 400 are forfeited
TSwcypierre
post Jan 1 2014, 02:22 AM

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QUOTE(fixgd @ Jan 1 2014, 12:47 AM)
yesterday i had around 90 minutes. then just now (11.45pm) renew UMI38. then i check back, reset to 200 minutes.
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then probably their t&c change d, since I can't find any information about it at their new site sweat.gif
TSwcypierre
post Jan 1 2014, 03:21 PM

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QUOTE(mynet @ Jan 1 2014, 03:04 PM)
is it possible to switch fr postpaid celcom to u-prepaid?
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yeah. just go and mnp from celcom to umobile at u mobile store or with any mnp dealer at here
TSwcypierre
post Jan 3 2014, 04:50 PM

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QUOTE(dryll @ Jan 3 2014, 03:59 PM)
anyone tried using UMobile in Setia Alam yet? Wondering how the coverage is over there. Talking about broadband only, not planning on getting the phone line
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Not particularly sure about that since I don't use their bb services, but you would have better luck on U Mobile's Broadband thread instead of here though smile.gif
Broadband V5: https://forum.lowyat.net/topic/3019960

This post has been edited by wcypierre: Jan 3 2014, 04:52 PM
TSwcypierre
post Jan 3 2014, 04:54 PM

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QUOTE(z800r @ Jan 1 2014, 07:09 PM)
free 500mb promo is until 31dec13 only rite? should renew yesterday. rugi liao.
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just get over it, at least u mobile's plans suits you the most(brings you the most value for less money) right? icon_rolleyes.gif
TSwcypierre
post Jan 4 2014, 04:26 PM

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QUOTE(stupid1 @ Jan 4 2014, 03:01 PM)
Okay guys I have something to ask …if I reloaded on 31 December is there any free 500 MB data ?is this promotion permanent ?meaning that after February I also can get this promotion of extra 500 MB data ?
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yes, you will.

This post has been edited by wcypierre: Jan 4 2014, 04:27 PM
TSwcypierre
post Jan 4 2014, 04:51 PM

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QUOTE(stupid1 @ Jan 4 2014, 04:33 PM)
Thanks for the reply but I did not get any additional data when I check  *118*3*1*3#
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my answer is only for your 1st question actually sweat.gif I'll confirm with you back regarding the promotion as it should have ended but somehow it is still shown at u mobile's site
TSwcypierre
post Jan 4 2014, 08:26 PM

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QUOTE(stupid1 @ Jan 4 2014, 08:04 PM)
I called service centre and they say the promotion ended and it's just only temporary not permanent
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Thanks for the notification smile.gif
TSwcypierre
post Jan 5 2014, 09:21 PM

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QUOTE(miraclejustin @ Jan 5 2014, 09:18 PM)
he took my ic to fill up info.
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if he's nearby, go back and find him then icon_rolleyes.gif otherwise, drop a call to u mobile's customer service and see what can they do. If nothing can be done then go and find him tongue.gif
TSwcypierre
post Jan 5 2014, 09:47 PM

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QUOTE(miraclejustin @ Jan 5 2014, 09:23 PM)
EDIT: reset my DNS server then suddenly can login dy.
But when I click Member get Member, show blank. why?
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it failed for the first time but it worked afterwards.

member get member? unsure.gif
TSwcypierre
post Jan 5 2014, 09:53 PM

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QUOTE(miraclejustin @ Jan 5 2014, 09:49 PM)
Ya the promo for prepaid. Member get member
http://www.u.com.my/member-get-member

It work dy, need to register first. Anyone try it b4? could i enter my friend code and my friend enter my code? so we both get the benefit?
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oh......... never tried it before.

You can try though, but I doubt that it'll work(but if it does, tell me the results and keep quiet ya brows.gif )
TSwcypierre
post Jan 5 2014, 10:22 PM

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QUOTE(miraclejustin @ Jan 5 2014, 10:15 PM)
cannot...the new sim card that want member get member promo must do it within 30 days activation..lol.
my friend sim is older than 1 month.

btw, anyone use online banking to top up before? got service charge?
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too bad then. anyway, I have not tried it before(assuming that you're talking bout things like maybank's online prepaid top up), but why not go for online dealers like CnY Garage? you'll get discounts instead of service charges thumbup.gif although I have yet to try it because for some weird reasons, I can't seem to transfer my money to him sweat.gif
TSwcypierre
post Jan 5 2014, 10:50 PM

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QUOTE(miraclejustin @ Jan 5 2014, 10:38 PM)
got what discount? I just do online banking reload. No service charge.
However, the member get member benefit does not happen. I should get 15% on top of my top up, and my fren should get 5% from my top up. Donno why. Call SC 2moro to find out.
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discounts in reload biggrin.gif
TSwcypierre
post Jan 5 2014, 11:28 PM

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QUOTE(CnY Garage @ Jan 5 2014, 11:09 PM)
Thank you for quoting me here, I dono about this treads though haha
By the way any questions or service request also can refer to me about umobile and other telco
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please lurk me often eh brows.gif

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