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 U Mobile Fan Club v2 - New UMI Plan!, Questions? Problems? Deals? Come here!

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TSwcypierre
post Oct 17 2013, 09:06 PM

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QUOTE(danieln @ Oct 17 2013, 08:22 PM)
what is the call & sms rate for u mobile? i have a line with digi thinking to port over for a try with the UMI18, but want to know the rates to decide if to use U mobile or hotlink

thanks!
*
Call rate: 9 cent per 30 second block(for all operators)
SMS rate: 3 cent per sms(for umobile -> umobile), 8 cent per sms(for umobile to other local operator)

You can refer to the first page if needed laugh.gif
TSwcypierre
post Oct 17 2013, 09:07 PM

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QUOTE(sakura86 @ Oct 17 2013, 08:08 AM)
thx for the info... was wondering how the heck to check data usage for a while now...
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you can use *118*3*1*3# to check which is free(which was only available until recently) as compared to "data" which requires $$
TSwcypierre
post Oct 18 2013, 08:25 AM

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QUOTE(sakura86 @ Oct 18 2013, 08:19 AM)
good to know man.... thx for the info
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you're welcome icon_rolleyes.gif If you're using the Umobile prepaid app, do not worry as it has also been updated to use this ussd so it won't consume any of your $$ anymore thumbup.gif
TSwcypierre
post Nov 1 2013, 02:41 PM

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QUOTE(orangutan @ Nov 1 2013, 01:38 PM)
I can't find the app you mention for iOS and in their web site. Is it available for both Android & iOS? What's the name of the app?
2. I have a balance of RM6 and subscribe to UMI 18. So if I top up RM 20, can I still use my balance RM6 or will it be forfeited ?
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It is only for Android apparently.
Link: https://play.google.com/store/apps/details?...e.android&hl=en

Unfortunately that iPhone's developer fee is too high, or else I would have go for it sweat.gif

For your 2nd question, you can't subscribe for the UMI18 if you have less than RM18 in your credit. If you change the sequence and reloaded the RM20 first then only subscribe, then all of the RM 6 will be used + RM 12 over the RM20 that you've reloaded will be used. So, you will have a leftover of RM 8 that can be used.

Mathematical Form: 6 + 20 - 18 = RM 8

This post has been edited by wcypierre: Nov 1 2013, 09:46 PM
TSwcypierre
post Nov 1 2013, 03:41 PM

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QUOTE(orangutan @ Nov 1 2013, 02:49 PM)
Thank you! As long as the credit is not eaten up (forfeit or something)
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yeap. it is just like normal usage, you can't call if your balance is 0, you'll need to top up first before you can call again smile.gif


TSwcypierre
post Nov 1 2013, 04:29 PM

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QUOTE(LostAndFound @ Nov 1 2013, 03:52 PM)
Anyone ever made complaint to U-Mobile that the free minutes/sms to other U numbers are only used after UMI minutes?
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That is their policy though. You can try, but I doubt that it'll work.
TSwcypierre
post Nov 1 2013, 07:34 PM

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QUOTE(orangutan @ Nov 1 2013, 04:37 PM)
Say what? Isn't it the same?
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nope, it is not. That is, if you do call any U Mobile users.

For the amount of reload that you've reloaded, you will get the amount of minutes of free calls to u mobile numbers for the amount of reload of days.

For example, if you have reloaded RM30 then you will have 30 days of free calls to any u mobile numbers.

If I subscribe UMI18 for example, it comes with 30 minutes of free calls to any numbers of any network.

Now, the policy of U Mobile is that free calls given by the UMI18 is used first then only the free call given by the reload.

So, if I've used up all of my 30 minutes of the free calls given by UMI18 to call numbers of other operators, then only I call any umobile numbers, then it will be more "worthwhile". While if you called U Mobile's first then only you call numbers of other operators, it would mean that you'll have less free call time to call numbers from other operators.

TSwcypierre
post Nov 1 2013, 08:24 PM

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QUOTE(orangutan @ Nov 1 2013, 08:07 PM)
thumbup.gif  Thanks for your explanation.

Btw, are you working for UM?  smile.gif
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nope, I'm a normal end user, just like you thumbup.gif
TSwcypierre
post Nov 1 2013, 09:48 PM

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QUOTE(dgboy @ Nov 1 2013, 09:42 PM)
Is this telco maths?

= RM8 balance
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nope. It is a pure mistake from my side. Changes has been made to reflect the wrong doings and thanks for the notification thumbup.gif
TSwcypierre
post Nov 2 2013, 11:38 PM

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QUOTE(LostAndFound @ Nov 2 2013, 09:50 PM)
Yeah they can of course choose whatever they want. Maybe I'll just try to ask ask, won't know if someone agree with me.
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Sure. You're free and welcomed to speak out your suggestions.

Link for the U Mobile Contact: http://www.u.com.my/support-contact
TSwcypierre
post Nov 7 2013, 08:57 AM

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QUOTE(viqq @ Nov 6 2013, 01:35 PM)
No la. Is it?

Meaning that if I reload RM30 and don't subscribe to UMI then is more worth la is it, since I get 30 days of free calls right?
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it is, actually.but that free calls is only limited to umobile <-> umobile only, so if you don't need the internet plan and free calls to other operators then just by simply reloading, it is more worth it.

This post has been edited by wcypierre: Nov 7 2013, 08:58 AM
TSwcypierre
post Nov 9 2013, 09:49 PM

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QUOTE(stupid1 @ Nov 9 2013, 06:18 PM)
can u all give me some suggestion on why should i change to u58?i am using digi smartplan58 now...thanks a lot
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Just saying but if your total minutes of call is less than 100 minutes, then it wouldn't matter if you've called a number of DiGi operator, Maxis or U Mobile operator as it would be deducted from your free call given in the U58 or UMI48 anyway.

Some of the disadvantages of DiGi Smartplan 58
- Free calls and SMS to DiGi numbers only
- Quota are separated(so if you've managed to finish up your 1gb quota of surfing, then you'll be limited to a slow speed or need to use Opera Mini instead of being able to use the other 1gb quota)

Anyway, let's go to the main point:
Choose the following plan based on the following criteria/needs:

OverSeas Roaming
------------------------
U58
- better internet connectivity
- need to call people of different operators

DiGi Smartplan 58
- 95% and above of the time calling to DiGi numbers
- 95% and above of the time smsing to DiGi numbers
- slower internet speed

No Overseas Roaming(limited to Singapore only)
-----------------------------------------------------------
UMI48
- better internet connectivity
- need to call people of different operators

This is made based on the requirement whereby you'll need 2gb of data quota, and 100 minutes of free calls.

In terms of the charges at the end of each month, UMI48 would hold the least charges among the three, then U58 and Smartplan 58, that is if 95% of your contacts is not DiGi. If 95% of your contact are DiGi subscribers then it'll be UMI48, Smartplan 58(covered by free calls and sms) then only U58(U58 doesn't ship with free sms so it'll cost you another ~100 more fees of sms).

In the end, I'll suggest U58 if you need overseas roaming and UMI48 if you don't need overseas roaming thumbup.gif

NOTE: 95% is just an approximation, your mileage may vary.
No actual calculations are being done as I've made quite a few calculation mistakes in the past so I'll just explain it in terms of wordings laugh.gif

This post has been edited by wcypierre: Nov 9 2013, 09:52 PM
TSwcypierre
post Nov 9 2013, 10:47 PM

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QUOTE(stupid1 @ Nov 9 2013, 10:24 PM)
Wow...you helped me a lot actually...thanks man I really appreciated it..if I really subscribe to umi48 every month I have to reload manually right?there will not be auto billing like postpaid correct? Approximately if every month I will make 100 minutes phone call and 60 sms how much should I reload each month?

For the umi48 I need not to reactivate the account each month right?just have to reload and they will automatically activate for me?

I called up the service centre they told me that for umi48 the free call and sms only available during 12 am to 7 am in the morning...so I guess still if I need to call or sms it will not be free...haha...if I am currently using smartplan postpaid and wanted to change to umi prepaid what should I do?
*
Not that I know of. yes and yeap.

Based on my calculation, on top of the RM48, you'll need to pay another 30 more sms fees(since there's 30 free sms shipped by the UMI 48 plan, 60 - 30 = 30).
Considering the most experience condition as the base:
= 48 + 30 * 0.08(sms to other operators)
= 48 + 2.4
= RM 50.4

If you really do call 100 minutes per month, then you'll probably have to pay another RM 2 - 3 since the call blocks are charged at 1 minute(theoreotically you can call up to 100 minutes, but if you make 100 calls, the receipient accepted it and dropped the call for 100 times then it is considered as "100" minutes as well).

Setting that aside, I would suggest you to top up RM100 for the first time, then RM50 for the subsequent reloads. The remaining of amount of the RM100 reload will be used to handle the possible extra charges that is outside of the plan that needs to be paid. I would not suggest reloading RM50 every time as it would be like playing a deathmatch(what if you need to sms but no credit sweat.gif ).

Repeat the step of reloading RM100 when your credit is low.

Yes. It is based on an auto-subscription method. They will sms you a few days before it is due and another sms if you've passed the date(I'm not sure whether they allowed you to have another day extra or not, it seems to say so in the text but I can't confirm bout it)

That is not exactly true actually. The "free calls and sms" that they've mentioned is the "free calls and sms" given when you reload, and not the "free calls and sms" given by the UMI plan. There's no time restriction for the "free calls and sms" given by the UMI plan.

This is the "free calls and sms" that the support rep have told you about: http://www.u.com.my/prepaid/free_sms_and_calls

MNP. Find yourself a MNP guy at here or go to U Mobile's store flex.gif

TSwcypierre
post Nov 10 2013, 08:22 AM

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QUOTE(stupid1 @ Nov 9 2013, 11:30 PM)
Okay thanks bro...but is u58 better than umi48 in term of my situation now? And both are unlimited right? And the coverage is much better than digi now? And also if really I went and subscribe for umi48 most probably I won't top up to rm100..I think it's too expensive haha...is RM60 sufficient for everything?and do u mobile now supports LTE? Oh ya den if everymonth after reload how many sms and minutes of free call can I get?thanks for helping me so much... rclxm9.gif
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It depends on your needs. If you need whatever that a postpaid plan provide(auto billing, statement, and overseas roaming), go for u58. If you don't need those, go for UMI48, its cheaper. Unlimited in terms of? If you look at the signal, then it is a hit and miss for both of them, some are good at here but bad at there while some are good at here and still, bad at there.

U Mobile does not support any LTE bands as of now and there's no date of it being rolled on so none of us here can say anything(unless there's an insider here brows.gif )

If you're talking about the free calls and sms given by the reload, then it depends on the number of days that you've reloaded(RM 50 = 50 days, I'm not particularly sure about the free sms but I think that you get to text 26 sms to u mobile numbers at the price of 6 sms)

If you're talking about the free calls and sms given by the plan, then refer to below

I'm not calling you to do that every month though sweat.gif just for the first month only. and I think that the next time you reload another 100 is like another 1 - 2 years later sweat.gif I've suggested as so so that you don't need to reload twice each month(50 + 10, or 30 + 30 like what you've said), just do the painstaking reload once and reload just once per month.

Assuming that you overbudget by RM4 per month(which makes it RM48 + 4 = RM52 per month), and the leftover of the initial RM100 that you've reloaded(which is 100 - 48 = RM52), the RM52 can last you for 13 months(52/4)

My idea(reload RM100 first then reload RM50 for the subsequent reload) for a period of 14 months
Number of reloads = 14(1 RM100 + 13 RM 50)

Your idea(reload RM50 + RM10 or RM30 + RM30 per month) for a period of 14 months
number of reloads = 28(14 RM50 + 14 RM 10 / 14 RM 30 + 14 RM 30)

My idea has higher initial cost but less hassle along the way.

Anyway, the maths between UMI48 and U58;
Assumption: 100 minutes of calls to all operators + 100 sms to all operators + 2gb data.

Data quota is out of the scope as both of it meets your requirements and both of it are 2gb, which is your requirement.

u58
----
Calls: RM 0 since 200 minutes of free calls to all operators are given, that is more than your initial requirement
SMS: This plan doesn't ship with free sms so you gotta pay extra for it.

Lower Limit - SMS only umobile numbers
--------------------------------------------------
= 100 sms * RM 0.05
= RM 5

Upper Limit - SMS to only other operators
---------------------------------------------------
= 100 sms * RM 0.12
= RM 12

So, your usage should be within RM 5 and RM 12.

Additional Charge(taking the upper limit as the base): RM12
Payment at the end of the month: RM 58 + RM 12 = RM 70

UMI48
--------
Calls: RM 0 since 100 minutes of free calls to all operators are given, which is equivalent to your initial requirement
SMS: This plan ships with 30 free sms to all operators, but unfortunately still not enough in your case so you need to pay another 70 more fees of sms

Lower Limit - SMS only umobile numbers
--------------------------------------------------
= 70 sms * RM 0.03
= RM 2.10

Upper Limit - SMS to only other operators
---------------------------------------------------
= 70 sms * RM 0.08
= RM 5.60

So, your usage should be within RM 2.10 and RM 5.60.

Additional Charge: RM 5.60
Payment at the end of the month: RM 48 + RM 5.60 = RM 53.60

End of Maths
----------------
u58(RM70) vs UMI48(RM 53.60)

which one do you want to choose? brows.gif

This post has been edited by wcypierre: Nov 10 2013, 08:46 AM
TSwcypierre
post Nov 10 2013, 09:27 AM

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QUOTE(stupid1 @ Nov 10 2013, 09:23 AM)
Okay thanks bro..think I will go for umi48 if the free call and sms will not be based on 12-7am which has been said by the service provider..both are unlimited in the sense of quota after 2gb only throttle right? And how is the speed of u mobile is it fast? Again thanks for calculating for me.. rclxm9.gif
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yup. In my experience, the speed has been pretty good, much better than DiGi's 3g in quite some places(I use DiGi as well)
TSwcypierre
post Nov 10 2013, 10:02 AM

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QUOTE(stupid1 @ Nov 10 2013, 09:34 AM)
Okay....thanks for everything that you have helped me...appreciated it....btw which package are you using now?
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I'm using UMI28 as I need internet connection for surfing + some free calls and sms. I'm a pretty light user so I don't think that it'll suit you much
TSwcypierre
post Nov 12 2013, 04:30 AM

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QUOTE(ronnie26 @ Nov 10 2013, 05:08 PM)
umobile really need to upgrade its system.

makes people frustrated of its system down frequently vmad.gif
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what system is down? reload? site? rclxub.gif

QUOTE(oneeleven @ Nov 10 2013, 05:31 PM)
Not working on Chrome; Firefox OK.
*
chrome mobile? or desktop?

It works fine for me on desktop though.
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post Nov 12 2013, 11:05 PM

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QUOTE(orangutan @ Nov 12 2013, 09:15 PM)
Bro, u developed the app?

I tried installing to Samsung Galaxy S but unable. It says its not available for my device.
*
nope, it was developed by someone else.

You can email the developer @ wedjohn57@gmail.com to ask about it laugh.gif

If time allows then probably I'll develop an app for Windows Phone platform.

QUOTE(ronnie26 @ Nov 12 2013, 04:05 PM)
reload system.

did anyone sure sunway centre has nano sim? icon_question.gif
*
when do you reload it btw? Up until now I've only had faced it once and its only like a small hiccup(waited for 10 minutes then can reload liao).

no offense but just wanted to find the pattern of why will it happen so probably we can find a way to circumvent it brows.gif
TSwcypierre
post Nov 13 2013, 10:12 AM

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QUOTE(ronnie26 @ Nov 13 2013, 08:48 AM)
i made a reload on 07nov, credit didn't came in so the next day i call to CS and they told me system was down, they are in the midst of recovering.

the day later i called again only they solved it shakehead.gif

btw they highlighted this issue on their FB, but it's just getting too frequent.
ahh. i tried to ask for a FOC but the guy compared with other telco charging Rm30 for cutting that little sim card doh.gif
*
hmm....... okay. never experienced that sweat.gif but I usually reload in the morning(8am+) so probably that's the case
TSwcypierre
post Nov 14 2013, 08:42 AM

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QUOTE(hychin88 @ Nov 14 2013, 02:51 AM)
i'm umobile user and using prepaid service
after exceeded the expiry date what will happen ar??
why i still can call out de...??
*
interesting....... when did you last reloaded and the amount?

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