okay, how long will it take ? i mean when i get new new phone

There got one collection point at Seberang Prai. Maybe you can ask them for help. .

http://www.htc.com/sea/support/service-center.html

Got one guy hor, he said he DOA, waiting for 2 weeks already still no new phone.
Go check the HTC malaysia. I spammed there too lol

Ah i saw you in fb dee..kekekek

This post has been edited by cleoleeps: Aug 28 2013, 10:16 PM

Not sure..depends on stock availability.
Atleast one week is normal. Last time I do exchange for Butterfly and it take 5 days only.

there is too far from me since i from the island, now i fb and email "kacao" both htc and senheng first, now only noted bought in sneheng but not senQ when i read the receipt, LOL WTH

SenHeng and SenQ both same company.

Using this phone since june and still ok......no even a purple tint........maybe gaps but don`t bother me.....

Am I one of those lucky owners ????

oh okay, now i asking one to one or refund thorough email and in the facebook of senheng, really mad with the camera arghhhhhh !

you are lucky bro !

how is the purple tint looks like?

I don't think SenHeng do any 1 to 1 exchange unless it was done on the same day you bought the phone. (Exp : you check and find something wrong with the phone..infront of them at the time of buying).

Beside..the first year warranty covered by SIS..not SenHeng. All SenHeng could do is sending the phone to SIS on your behalf for warranty claim.

Btw..SenHeng extended warranty is free repair by their own technicians....IINM.

refer to post 2151, mine one is only minor case, i saw full purple tint by other user, just google about it

Refer to post #2151

Mine also no purple tint issue

oh man WTH haiz, if can 1 to 1, i wait the update first, hope is software problem since my purple tint is not very serious.

repair by the their own technicians, of shit kill me please, i dont think normal technician can even open and stick back the back case perfectly (i am a very mahuan and fastidious people)

PS: i sms to the shop i bought and complain about my case, than the guy phoned me just now and said i able to do a 1 to 1 tomorrow, but he said he will inform his manager and tell me tomorrow, hope all well end well

Gratz..!!
Hope everything go well for you tomorrow
Btw..can you ask the shop whether it's true that all the repair was done by their own technicians as it was what I heard but not confirm.
Thanks and good luck.

I recently updated chrome and found it to be slower than previously. Any suggestions?

I bought at DiGi Store...my phone also got purple tint issue ...anyone know if bought from DiGi Store can do 1 to 1 exchange also??

go to the place and ask first, if cant email, facebook, call their service team and try like me

now i'm afraid lalter new phone also kena the purple tint or even worse, mine is only in low light, black or dark is okay no problem, maybe the lens is still new

i tried my friend's 2 months+ old HTC one, it show full purple when in low light

tomorrow sure will tried kao kao before take it

PS: mine is made in 2013-5-28 and i google it that seems like phone in April and June is fine for the lens, phone that made in May most of it have Lens problem

my friend's HTC one is made on 2013-5-3, got GAP and purple tint on the camera, however, she didnt care about that.

PS 2: i'm a very mahuan people and i want my things perfectly nice and clear, maybe some of you can accept but not me, and HTC one really smooth and nice phone, especially the screen's resolution, and the speaker