it is day two of my HTC one, bought in senQ, RM2299, but pay by installment, is very smooth and very clear of the screen, however i think i got some problem with the camera, i fount out many users have this problem too, the purple light.

i went back to senQ today and the guy say it is normal, cant one on one change only repair, really behsiok. is that possible to one to one in senQ ?

I capture these photos in low light, "yellow light" in my room and it shown purple red in the middle of the photos


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i bought in senQ, is that possible to do with one to one exchange ? i heard from others they went to SC then get one to one, but i got bought extra warranty in senQ, if the phone and imei changed, i scare no more extra warranty

but the bad news is i staying in Penang, SC is only in KL right ?

okay, how long will it take ? i mean when i get new new phone

there is too far from me since i from the island, now i fb and email "kacao" both htc and senheng first, now only noted bought in sneheng but not senQ when i read the receipt, LOL WTH

oh okay, now i asking one to one or refund thorough email and in the facebook of senheng, really mad with the camera arghhhhhh !

you are lucky bro !

refer to post 2151, mine one is only minor case, i saw full purple tint by other user, just google about it

oh man WTH haiz, if can 1 to 1, i wait the update first, hope is software problem since my purple tint is not very serious.

repair by the their own technicians, of shit kill me please, i dont think normal technician can even open and stick back the back case perfectly (i am a very mahuan and fastidious people)

PS: i sms to the shop i bought and complain about my case, than the guy phoned me just now and said i able to do a 1 to 1 tomorrow, but he said he will inform his manager and tell me tomorrow, hope all well end well

go to the place and ask first, if cant email, facebook, call their service team and try like me

now i'm afraid lalter new phone also kena the purple tint or even worse, mine is only in low light, black or dark is okay no problem, maybe the lens is still new

i tried my friend's 2 months+ old HTC one, it show full purple when in low light

tomorrow sure will tried kao kao before take it

PS: mine is made in 2013-5-28 and i google it that seems like phone in April and June is fine for the lens, phone that made in May most of it have Lens problem

my friend's HTC one is made on 2013-5-3, got GAP and purple tint on the camera, however, she didnt care about that.

PS 2: i'm a very mahuan people and i want my things perfectly nice and clear, maybe some of you can accept but not me, and HTC one really smooth and nice phone, especially the screen's resolution, and the speaker

i dont suggest you go for butterfly s la, because it use the same lens with HTC one, and some users from taiwan complain that they have the purple tint issue also (found on taiwan forum mobile01)

however, their SC very fast, can get back in 1 days

you do your research first too

when i bought HTC one, i dont know this phone have any problem, after google only knew it, damn

months ago i think is send to SC one, but i think need to wait very long time

mine one only 2 days, haiz.

you found out the purple tint after using for how long ?

http://forum.xda-developers.com/showthread.php?t=2209277

read this

went to senheng since they phone me that i'll be able to do a one to one exchange, however, when i check the new set, there is bigger problem (photo below), i tried to shoot a photo in dark place (i capture a photo in my bag), it show some purple red at the for edges of the photos

although the new set is brighter than mine, but i didnt do the exchange, now wait for the official update or news. the guy said they will not open a new set for me since once they open a new set, they cant sell it anymore, they try to contact HTC SC in penang and arrange a new lens for me


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Workers there say help me arrange "fast" repair see how, lol, haiz, maybe wait for months then see the new batch of lens got problem not. Someone got the purple red on the camera too even sent back from repair, just blaming myself that didn't do research when buying this phone, haiz

Ya, very unlucky, so wait for current unit get more serious then only send to repair, impossible to sell it cause only 4th day of this phone. If sell rugi besar cause bought 2299 and 205 for extra warranty

So your set okay ? I think mine not consider as purple tint, it is pink spot, anyway, it annoy me sometimes

i dont think i can top up since bought in senheng, i asked to return my htc one and exchange with other phone, they reject but i understand

now waiting them contact SC in penang and send my phone to service, because the workers there understand my situation, he want to help me fast also (bought on 26/8)

now i planing go SC in penang by myself (however i dont know where) and request one to one exchange, because even the new set in senheng also got purple tint problem and worse then my original set

current situation: workers in senheng said he contacting SC in penang and arrange a quick repair for me

my set is covered by SiS and not sure where is the SC is, want to go there ask for one to one exchange for new batch HO, bought on 26/8