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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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rojakwhacker
post Feb 22 2021, 09:30 PM

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QUOTE(JuneResources @ Feb 22 2021, 09:06 PM)
If I'm not wrong, the RM25 activation cashback is FCFS. Am I right? hmm.gif

By the way, I activate the card yesterday. And today straight saw the SST charges.. dry.gif
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Yes, you are right. 10,500 winners.
https://www.rhbgroup.com/crd_acquisition/fi...Jan-Mar2021.pdf
rojakwhacker
post Feb 24 2021, 03:09 PM

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QUOTE(GrumpyNooby @ Feb 24 2021, 01:59 PM)
30 minutes after card activation, received a call from RHB asking if interested to get the Cash Excess plan up to RM 15k for 12m @ 0%. laugh.gif

I was wondering if this is so coincident! If I didn't activate the card, the lady won't call me. hmm.gif
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Mine is through whatsapp.
rojakwhacker
post Feb 25 2021, 11:39 AM

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Question on RHB Shell Visa credit card, for RM2500 total Monthly spend to get 12% cashback. See example below, is my understanding correct?

For example:
Statement Date: 15/2/2021,
Paid outstanding before next spending.

Month: February 2021
16~28/2/2021 - spend RM2500 ewallet

Cashback RM50 on statement date 15/3/2021
Total outstanding amount on statement 15/3/2021: RM4000 - RM50 = RM3950.
Note: RM4000 = RM2500 ON February spent + RM1500 on March spent.


Month: March 2021
1~14/3/2021 - spend RM1500 ewallet
16~31/3/2021 - spend RM1000 ewallet

Cashback RM50 on statement date 15/4/2021
Total outstanding amount on statement 15/4/2021: RM1000 - RM50 = RM950.


Month: April 2021
20~30/4/2021 - spend RM2500 ewallet

Cashback RM50 on statement date 15/5/2021
Total outstanding amount on statement 15/5/2021: RM2500 - RM50 = RM2450.


rojakwhacker
post Feb 25 2021, 11:55 AM

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QUOTE(ClarenceT @ Feb 25 2021, 11:47 AM)
RHB-Shell Visa is too new, I cannot confirm yet if it is similar to RHB VS...

Most likely... Assume your statement date is 15/3/21
SST charge RM25 upon activation.
Online transactions RM2500 POSTED ON OR BEFORE 14/3/21 (NOT 15/3/21)
CB RM50 on 15/3/21
Your statement balance (15/3/21, due on 4/4/21) is RM2475.

Your statement date is 15/4/21
Online transactions RM2500 POSTED ON 15/3/21 (March statement) to 14/4/21
CB RM50 on 15/4/21
Your statement balance (15/4/21, due on 4/4/21) is RM2450.
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QUOTE(cybpsych @ Feb 25 2021, 11:49 AM)
cb follow statement cycle (txn posting 1 day before)
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https://www.rhbgroup.com/shellcard/files/RH...TC_FV-CLEAN.pdf
Under 4.2

1)
Because i saw the word 'Total Monthly Retail Spend (RM)' instead or Total Retail Spend. So i assume have to spend RM2500 per month to trigger 12% tier cashback.

2)
Note: The cut-off date for cash back calculation and crediting is based on one day before the statement
cycle date. Anything after will be credited into next statement cycle.
My understanding is cashback calculation but does not say the tier spend calculation or did i missunderstanding.

3)Monthly Capping RM50 vs Total Monthly Retail Spend
Sound a bit contradiction to me by my example previously.

This post has been edited by rojakwhacker: Feb 25 2021, 11:58 AM
rojakwhacker
post Feb 25 2021, 12:01 PM

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QUOTE(cybpsych @ Feb 25 2021, 11:57 AM)
// "Monthly Total Spend" means the total amount (in RM) spent monthly by the Cardholder as reflected in the monthly statement of the principal Cardholder which includes all retail spending. //

i guess "monthly" is a loose term related to your monthy statement rather than calendar month
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Alright, after reading the clause 1.9, it does sound more sense now. It is RHB's term for 'monthly' as my term for 'calendar month/statement month'. tongue.gif
rojakwhacker
post Feb 26 2021, 11:57 AM

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QUOTE(GrumpyNooby @ Feb 26 2021, 11:44 AM)
Stuck at the page of setting up 3 secret questions.
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Struck there because of required field - phone number?
rojakwhacker
post Mar 3 2021, 01:21 PM

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QUOTE(ClarenceT @ Mar 3 2021, 12:28 PM)
Now Setel RM100 at RM94 (94 coins).
5% online cashback = -4.70
Cost 89.30 - 0.94 (coin value) = RM 88.36

confused.gif Shell 12% or Setel ?
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I pick Shell for this upper half of month because of the 30% cashback for new principal card campaign + x4 Bonuslink points. tongue.gif
rojakwhacker
post Mar 14 2021, 10:01 AM

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QUOTE(Sumofwhich @ Mar 14 2021, 09:30 AM)
IVR says my application is unsuccessful, will try to email the bank staff to help me appeal.

Anyone knows if applying via RHB banking portal will have the "Spend and Earn Up to 10% Cashback"? Thanks
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Is this application for RHB Shell Visa Credit card?

The "Spend and Earn Up to 10% Cashback" is for 2nd transaction onwards (See Table 2 in link below) for RHB Credit Card/-i Acquisition Campaign (Jan-Mar 2021). As long as you are new to all RHB principal cards.

https://www.rhbgroup.com/crd_acquisition/fi...Jan-Mar2021.pdf
rojakwhacker
post Mar 15 2021, 10:58 AM

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I have not received the RHB Shell visa credit card statement yet. But i found out that the available limit and available credit is different. Is this normal? hmm.gif

For example,
Available Limit: 1000
Available Credit : 980

This post has been edited by rojakwhacker: Mar 15 2021, 11:14 AM
rojakwhacker
post Mar 15 2021, 01:03 PM

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QUOTE(ClarenceT @ Mar 15 2021, 12:39 PM)
I could use the card all the while, RHB Card Centre called me to confirmed the transactions.
Call from 03-20531388.  blink.gif
(Whoscall App detected this number is from "RHB Card Centre")
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RHB would call card user if payment transaction is made to Bigpay? hmm.gif
rojakwhacker
post Mar 15 2021, 05:27 PM

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QUOTE(fruitie @ Mar 15 2021, 05:22 PM)
For Shell petrol, if I don't spend at least RM 800 per month, I won't get any petrol cash back right?
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Yes.
rojakwhacker
post Mar 15 2021, 05:29 PM

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QUOTE(Kyan0411 @ Mar 15 2021, 05:13 PM)
RM0 RHB: Get up to 15% CASHBACK when you top-up min RM200 to your e-wallet with RHB Credit Card/-i. Valid till 13/6/21. T&C@ rhbgroup.com/s/EW1

Start TODAY!!

Edit: a daily campaign
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Daily:
Tier 1: 5% cashback: 80 winners, cap RM15.
Tier 2: 15% cashback: 20 winners, cap RM80.

First come first serve, i think is not worth it to stay up late to spend. yawn.gif
Edit: not worth

This post has been edited by rojakwhacker: Mar 15 2021, 05:32 PM
rojakwhacker
post Mar 16 2021, 08:42 PM

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QUOTE(LemonJane @ Mar 16 2021, 08:12 PM)
After nearly a month, just got my Shell card.
Would like to confirm:
During the campaign period till July 2021, lowest monthly spending level of <RM800 will get 18% CB for Shell petrol right?
That's the way I see this table.

user posted image
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If you are referring to the Shell petrol 18% (18% campaign +12% card features), it is only for 60 days starting from card approved date and for new principal card.

See clause 2.2 in the term and condition below.
https://www.rhbgroup.com/shellcard/files/RH...02021_17Jan.pdf

This post has been edited by rojakwhacker: Mar 16 2021, 08:46 PM
rojakwhacker
post Mar 17 2021, 07:08 PM

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QUOTE(LemonJane @ Mar 17 2021, 05:25 PM)
Oh? Doesn't 2.2 refer to activation period of 60 days, meaning we have to activate the card within 60 days of approval?
21/1/21 to 31/7/21 is the "sign up and spend" period as in clause 2.1
So my understanding is it's for the period until 31/7/21.
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May be you are right, waiting your result on April 2021 , if still get cashback after 60 days (i will also test it) then is good news to every new principal card user. thumbup.gif
rojakwhacker
post Mar 31 2021, 07:52 AM

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QUOTE(cybpsych @ Mar 31 2021, 07:20 AM)
Sign Up & Spend Offer: Additional 18% Cash Back, seems to have been credited into the card (but not visible in rhbnow app/web, yet, as of this writing)

my total outstanding reduced by RM10.80:

Last Payment Date30/03/2021
Last Payment AmountMYR 10.80

which coincide with my total Shell spending in Feb (RM30 @ 26 Feb + RM30 @ 28 Feb)

**updates: reflected in RHBnow  sweat.gif **

user posted image
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I got mine too. Accumulated Shell petrol spend are entitled instead of RM50 per receipt?
rojakwhacker
post Mar 31 2021, 08:01 AM

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QUOTE(cybpsych @ Mar 31 2021, 07:57 AM)
where did you get this "RM50 per receipt"?
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I read wrongly. Wrong info.
rojakwhacker
post Apr 3 2021, 02:12 PM

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QUOTE(contestchris @ Apr 3 2021, 02:08 PM)
From the terms:

The cash back under this Campaign will be credited into the Eligible Cardholder’s RHB Cards account within four (4) to six (6) weeks from the end of the Campaign Period. The Eligible Cardholder will receive notification of the cash back, if any, through the respective RHB Cards monthly statement that follows the date of the crediting of the cash back.

However I saw previously many people already got the cash back. So which is it? Is the cashback reflected immediately?
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Which campaign?
rojakwhacker
post Apr 3 2021, 02:19 PM

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QUOTE(contestchris @ Apr 3 2021, 02:14 PM)
Both the Shell Visa specific one (18% bonus Shell cashback) and the general RHB credit card promotion (10% cashback, until RM100).
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18% bonus Shell cashback:
February 2021 spend - credited on March 2021.

See 8.1 table 2,
https://www.rhbgroup.com/crd_acquisition/fi...Jan-Mar2021.pdf

10% cashback:
January - February 2021 spend - credited on March 2021.
March - April 2021 spend - yet to be received.

See 9.1 table 1,
https://www.rhbgroup.com/shellcard/files/RH...02021_17Jan.pdf
rojakwhacker
post Apr 3 2021, 02:21 PM

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QUOTE(cybpsych @ Mar 31 2021, 07:20 AM)
Sign Up & Spend Offer: Additional 18% Cash Back, seems to have been credited into the card (but not visible in rhbnow app/web, yet, as of this writing)

my total outstanding reduced by RM10.80:

Last Payment Date30/03/2021
Last Payment AmountMYR 10.80

which coincide with my total Shell spending in Feb (RM30 @ 26 Feb + RM30 @ 28 Feb)

**updates: reflected in RHBnow  sweat.gif **

user posted image
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QUOTE(contestchris @ Apr 3 2021, 02:18 PM)
Actually, I don't see anyone has got the Shell 18% cashback yet. Correct me if I am wrong but can see any screenshots in previous pages.

In any case, there is only a RM50,000 capping a month. At best, if you are lucky, only your first, and maaaybe second, transaction for the month will get the bonus 18% cashback. Quite shitty really.
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See post above posted by cybpsych
rojakwhacker
post Apr 3 2021, 07:24 PM

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QUOTE(contestchris @ Apr 3 2021, 07:10 PM)
Existing RHB customer (savings and loan accounts  but no CC), will that person qualify for the 18% Shell cashback promo?
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Yes. I am existing RHB saving account user.

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