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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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poweredbydiscuz
post Jun 28 2023, 03:51 PM

 
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QUOTE(ClarenceT @ Jun 28 2023, 03:42 PM)
RHB-Shell, I experienced 3 times already, the latest one 2-3 months ago (CB 1 day late). I didn't report to RHB CS.
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The cashback 1 day late means it fell into the next statement?
poweredbydiscuz
post Jun 30 2023, 06:03 AM

 
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QUOTE(poweredbydiscuz @ Jun 28 2023, 10:33 AM)
Had this card for many years and first time encounter this.

Will update when it's credited later.
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Cashback is credited with transaction and posting date of 29th.
poweredbydiscuz
post Jul 6 2023, 04:21 PM

 
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Received SMS for this

RHB Tactical 0% p.a. Balance Conversion Programme For Group A

Mine is spend RM7900 to be eligible.
poweredbydiscuz
post Jul 27 2023, 07:41 AM

 
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Didn't receive cashback on my cashback cc again like last month. Statement date 26th.
poweredbydiscuz
post Jul 27 2023, 07:50 AM

 
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QUOTE(alexkwlee @ Jul 27 2023, 07:45 AM)
do you got spend over rm800??
if not then no cashback for you.
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I did spend over rm2.5k. Mine is cashback cc, even if lower monthly spend, it'll still eligible for some cashback albeit lower percentage.
poweredbydiscuz
post Jul 27 2023, 01:26 PM

 
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QUOTE(ronnie @ Jul 27 2023, 01:23 PM)
Last month had to call to complain.... this month also need to do  ah ?
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Let's do an experiment. This time I call and you don't call. See if that makes any difference tongue.gif
poweredbydiscuz
post Jul 28 2023, 08:08 AM

 
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QUOTE(ronnie @ Jul 27 2023, 11:58 PM)
You call and complain then
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Done. Same as last time, they will file a report.
poweredbydiscuz
post Jul 30 2023, 08:53 AM

 
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QUOTE(poweredbydiscuz @ Jul 27 2023, 01:26 PM)
Let's do an experiment. This time I call and you don't call. See if that makes any difference  tongue.gif
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QUOTE(ronnie @ Jul 27 2023, 11:58 PM)
You call and complain then
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I called 2 days ago and now can see the cashback credited today. How about you?
poweredbydiscuz
post Aug 11 2023, 08:58 AM

 
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QUOTE(Medufsaid @ Aug 11 2023, 08:53 AM)
if i apply for RHB credit card, do i need to install any mobile apps (for OTP/TAC)?
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Not necessary.
poweredbydiscuz
post Aug 29 2023, 09:03 AM

 
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QUOTE(ronnie @ Aug 29 2023, 07:41 AM)
Statement 26th of every month
No email statement as of today
No cashback posted as of today
Haiya !!!
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Same same.

Basically we can only utilize the cashback on next month.
poweredbydiscuz
post Sep 26 2023, 03:48 PM

 
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QUOTE(NextDoorMan @ Sep 26 2023, 03:47 PM)
How do I know statement balance? App only show me outstanding balance. My statement also show me outstanding balance. Just wanna pay statement blaance
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In the app, click the card, go to "Details" tab.

PS. the outstanding balance shown in your statement is the statement balance.

This post has been edited by poweredbydiscuz: Sep 26 2023, 03:51 PM
poweredbydiscuz
post Sep 27 2023, 07:51 AM

 
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QUOTE(ronnie @ Aug 29 2023, 07:41 AM)
Statement 26th of every month
No email statement as of today
No cashback posted as of today
Haiya !!!
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Finally this month cashback is back to normal, credited on the statement date 26th itself.
poweredbydiscuz
post Sep 27 2023, 08:14 AM

 
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QUOTE(jkngo2003 @ Sep 27 2023, 08:10 AM)
may i know fo rhb sst fee, possible to waive o not? thanks
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Cannot waive but can ask for rebate.
poweredbydiscuz
post Sep 27 2023, 08:27 AM

 
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QUOTE(jkngo2003 @ Sep 27 2023, 08:23 AM)
just called, they say no rebate and waive for infinite premier. any way to ask for rebate? thanks
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New card? First sst?
poweredbydiscuz
post Sep 27 2023, 08:34 AM

 
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QUOTE(jkngo2003 @ Sep 27 2023, 08:27 AM)
not. old card
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I don't have infinite premier so i'm not sure if the cs is telling the truth.

But if i were you i'll try to call again later and talk to another cs.
poweredbydiscuz
post Oct 6 2023, 12:35 PM

 
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I noticed that the "available limit" in the app is finally tally with the "outstanding balance" and "credit limit", like it supposed to be.
poweredbydiscuz
post Feb 5 2024, 09:27 AM

 
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QUOTE(helloguyssss123 @ Feb 5 2024, 09:23 AM)
Anyone know where to download statement?
Normally will get thru email, but latest month don't have.
Called to CS, ask to wait 3-5 working days, but due soon.
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Online banking.
poweredbydiscuz
post Mar 25 2024, 02:45 PM

 
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QUOTE(fruitie @ Mar 25 2024, 02:43 PM)
What is the best way to get AF waiver? I remember calling the CS was like finding a unicorn, difficult to get CS. I used the old website and I can leave messages, now only certain questions can ask live CS or I need to leave email. Is this the best way?
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No problem calling RHB CS.
poweredbydiscuz
post Apr 20 2024, 07:01 AM

 
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Called to ask for SST rebate on 27 Mar, received the cashback today. Same statement.
poweredbydiscuz
post May 28 2024, 04:38 PM

 
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QUOTE(strattos93 @ May 28 2024, 04:35 PM)
ya, normally when i pay for something for my parents or siblings, then i will highlight that transaction and send them the statement

edit: wait, no ppl know you can edit the statement? just not from email, but i m not sure about RHB, because this is the 1st time i heard that you cant get statement by both email and website, which is quite strange
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Adui highlight is not edit la. And I have no problem to highlight rhb statement.
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