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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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cclim2011
post Feb 18 2025, 12:59 PM

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QUOTE(beLIEve @ Feb 18 2025, 11:29 AM)
BT is different from Cash Excess. i've read long ago posts that Cash Excess can be used as filler.

Different bank different policy. RHB allows Jompay and Govt MCC as filler while other banks do not. RHB allows T@NGo no OTP but Public Bank does not.
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i was reading Ethan saying BT can be as filler so got excited a bit. thanks for confirming it's not.
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I only use 0% BT or Cash Xcess.
And yes, payment for these still counted as filler for the spend requirement.

This post has been edited by cclim2011: Feb 18 2025, 12:59 PM
cclim2011
post Jul 8 2025, 08:57 AM

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i do get petrol rebates using RHB shell card in shell app. it shows up SHELL bla bla for all the (3-4) stations i went.

This post has been edited by cclim2011: Jul 8 2025, 08:59 AM
cclim2011
post Jul 8 2025, 09:42 AM

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QUOTE(MGM @ Jul 8 2025, 09:07 AM)
Txn done over the counter right?
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no. on app. key in pump number on phone.
cclim2011
post Jul 8 2025, 01:18 PM

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QUOTE(MGM @ Jul 8 2025, 10:48 AM)
Can use Shell app to purchase stuffs over the counter and get cb?
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eh not sure pula. nvr bought stuff through app.
cclim2011
post Jul 10 2025, 09:54 AM

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if i use only petrol, online/ewallet and utilities, the best rate return rate would be 50/3000?
1.7% ?
cclim2011
post Jul 10 2025, 10:22 AM

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QUOTE(ClarenceT @ Jul 10 2025, 10:01 AM)
Haha not many credit cards now can give you RM50 for spending RM3000.
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hmm but i can spend petrol with UOB with better overall return. dilemma 😁
think gonna keep this card for BT only.
anyone has clue if TNG pin still count? thanks.
cclim2011
post Jul 10 2025, 04:11 PM

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lotus i use Truemoney lo
aeon use aeonwallet got vouchers normally
😆
anyway uobone easier target rm1500 & rm800 got makan category lagi. 😛
cclim2011
post Jul 28 2025, 01:16 PM

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QUOTE(dimgai @ Jul 28 2025, 01:14 PM)
oh wow
cclim2011
post Aug 13 2025, 04:02 PM

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QUOTE(williamyl @ Aug 13 2025, 03:51 PM)
The cashback will bank in next statement as if you have apps they already announce thru apps today.
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oot.my smart acct interest % also gone haywired.
cclim2011
post Aug 25 2025, 03:10 PM

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statement was 15th August. But no cashback till today. any one in similar situation. Thanks.
cclim2011
post Sep 4 2025, 10:41 AM

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hello guys. statement on 14th Sep. Do I spend 2500 or 3000 to get 12% on petrols
thanks

cclim2011
post Sep 4 2025, 09:58 PM

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QUOTE(victorywp @ Sep 4 2025, 07:28 PM)
2500
*
tq
cclim2011
post Sep 4 2025, 11:34 PM

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QUOTE(LostAndFound @ Sep 4 2025, 10:19 PM)
You sure?
Double check the T&C, I believe 2500 only if you spend everything (not including balance transfer etc) before 8th Sept. Cannot spend on 10th Sept (need hit 3k at that point).
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i have now spent 2500. haha. just not sure want to spend another 500 or not to make sure my petrol (in the 2500) got 12%. 😬
cclim2011
post Sep 5 2025, 10:53 AM

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QUOTE(LostAndFound @ Sep 5 2025, 09:41 AM)
My opinion - worth to add 500 ewallet spending to lock-in the 12% and potentially (I think high chance) get additional for the ewallet under the new T&C.
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QUOTE(MGM @ Sep 5 2025, 09:53 AM)
I have already done ewallet$2080 + Shell$420 b4 8Sep.
So after 8Sep just do another ewallet$500 + Shell$250 to get a total of 50+50+10+30 cb?
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alright thanks guys. i added 500 ewallet. haha.😬
cclim2011
post Sep 5 2025, 11:33 AM

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QUOTE(canjeth @ Sep 5 2025, 11:09 AM)
Should have waited for 8 Sep
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oh? ok got it. thanks.
cclim2011
post Sep 25 2025, 10:40 AM

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QUOTE(contestchris @ Sep 25 2025, 10:14 AM)
Guys, RHB has a MAJOR SYSTEM ISSUE!!!

I spent only RM55 on Petrol before 7th of Sep. This is because I couldn't go to my preferred station in time to buy the TnG reload pins.

Then I spend RM250 after the 7th of Sep to maximize the "new version" cashback for Petrol.

In total, I got just one posting for Petrol: CASHBACK PETROL MYR 50.00

At the same time, by the 7th of Sep, my spend was below RM2.5k, so I shouldn't be getting 12% cashback for my RM55 transaction, based on their T&Cs.

Looks like the configutation is still based on the OLD system, not new system. What a collosal mess-up from RHB.

Not to mention missing online cashback for the new methodology.
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oot
my smart account even worse. nvr able to capture credit card spending and need to argue with them every month then only give me the extra interest. 😅

cclim2011
post Oct 14 2025, 05:30 PM

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QUOTE(sjz @ Oct 14 2025, 04:36 PM)
not yet too.
called them again, they say what they can do for now, is make a note for the team to escalate the CB crediting  doh.gif
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their computer science team who calculate the cashnack or bonus is extremely incompetent. since July until today my RHB smart acct nvr give me correct bonus interest. have to calculate and complain (3rd straight month now) to get my correct bonus interest.

i nvr had more energy to complain about the "extra cashback" that i should have gotten from the credit card.
cclim2011
post Oct 21 2025, 08:55 PM

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QUOTE(sjz @ Oct 21 2025, 05:51 PM)
still not yet getting 26 Sept CB.
since they are not able to fulfil their own timeline promised to credit the cb, i
will email to their customer advocacy team.
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We acknowledge receipt of your notification and we have escalated this matter to the respective department for their further action. We shall revert to you on the update accordingly.

In future, if you need any assistance, we’ll be happy to help you via Live Chat on the RHB Mobile Banking app. Our team is available from Monday to Friday, 9:00 a.m. – 6:00 p.m. (excluding public holidays).

😁

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