QUOTE(richstars8818 @ Jul 31 2015, 08:26 AM)
I own credit card since 5 years ago la. Some are for years already. Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC
Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC
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Jul 31 2015, 09:09 AM
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#61
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72,772 posts Joined: Sep 2005 From: KUL |
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Jul 31 2015, 11:26 AM
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#62
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72,772 posts Joined: Sep 2005 From: KUL |
QUOTE(richstars8818 @ Jul 31 2015, 11:24 AM) nowadays if ur ccris no record more than 1-2 yrs hard to apply new cc , thats what i heard from my banker friends.. I really don't know but I think it is not that difficult to own a credit card now. but how if u have 5 years record of hire purchase and credit card and you choose to pay off one lump sum to your hire purchase and cancel your 5 years credit card, hence, ur ccris record won't have any records of ur past 5 years hire purchase and cc... and u start to apply cc .. after they check in ur ccris it's clean and... any idea? or bank can check records for ccris even though ur hire purchase been cancel or they will have records for past few years even though u cancel your cc? hmm... |
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Aug 1 2015, 01:15 AM
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#63
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72,772 posts Joined: Sep 2005 From: KUL |
When I called to cancel my card, a few days later, a lady called me for retention purpose. She asked me what's the real reason that I wanna cancel this card. I told her not much benefits and the hassle of getting a pin to login online banking. I was asked to go to the nearest branch to do this. She promised me will look into it and check with the relevant people.
Anyway, after a serious consideration, I called for cancellation again on Thursday after being retained. Yesterday received this SMS. RM0.00 RHB Cards: Effective Aug 2015, your credit card stmt will be converted to e-stmt. To view your e-stmt, pls log on to RHB Now. Call 03-92068118 for info |
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Aug 1 2015, 10:45 AM
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#64
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72,772 posts Joined: Sep 2005 From: KUL |
QUOTE(Human Nature @ Aug 1 2015, 01:20 AM) OK, then this is normal but I don't have RHB online. QUOTE(dlwl @ Aug 1 2015, 01:33 AM) I received this SMS too. I had to call about 2-3 times to cancel both my RHB CCs( Travel Money and Visa Signature). The last time I called, one of their reps did a report for me and said that they will proceed to cancel the card. But now when I check via RHBonline, both cards are still there and I received the same SMS too today. Does this mean that my card is still actually active? I'm worse than you, I don't even have the account to check. Next week I will call again and probably get them to write me an email for proof that it has been cancelled. |
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Aug 1 2015, 11:57 AM
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#65
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72,772 posts Joined: Sep 2005 From: KUL |
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Aug 1 2015, 12:02 PM
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#66
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72,772 posts Joined: Sep 2005 From: KUL |
QUOTE(Human Nature @ Aug 1 2015, 11:59 AM) Yes, I called to terminate and will ask them to send me email or letter. I seldom terminate CC la. So far only HSBC, SCB and UOB. HSBC, I have received from email. UOB received via letter. SCB, I don't recall anything but nothing on my SCB online anymore. I still have their online banking for my savings account. I know there's a risk here. |
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Aug 1 2015, 12:09 PM
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#67
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Aug 1 2015, 01:20 PM
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#68
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Aug 1 2015, 04:35 PM
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#69
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I will need to find time to go to BNM to print out my CCRIS report. Probably next month.
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Aug 1 2015, 04:44 PM
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#70
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QUOTE(richstars8818 @ Aug 1 2015, 04:40 PM) first i go to my home branch got the letter of cancellation and the officer and me sign on it I will use the same reason as well, telling them I will check my CCRIS report. Thanks for the idea. second i call hotline number ask CS to speed up the cancellation cause i told her i will check my CCRIS report next month received call from her and she stated email to relevant department next month i check after 15th no more record on CCRIS |
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Aug 1 2015, 04:49 PM
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#71
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QUOTE(Human Nature @ Aug 1 2015, 04:46 PM) you may use the template here too (1st post). i always copy paste the wordings in my cancellation notice. Thanks, I will send them an email soon. https://forum.lowyat.net/topic/1814307 QUOTE(richstars8818 @ Aug 1 2015, 04:46 PM) |
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Aug 1 2015, 10:53 PM
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#72
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72,772 posts Joined: Sep 2005 From: KUL |
QUOTE(victorywp @ Aug 1 2015, 10:43 PM) although rhb cc is one of the least benefits for me to use, but i must say that the rhb staff who signed me up is the most extraordinary guy i have ever met for a cc agent. So you must continue holding RHB cards as a way of appreciation. 1) he gave me a xiaomi 10k mah powerbank on the spot during sign up 2) he couriered me a samsonite backpack after i signed up 2 rhb cc and swiped once each 3) when i told him i prefer another colour for the backpack, he came all the way to my place to exchange it for me 4) when i told him i can't do online banking as i can't set up my phone with the cc at rhb atm, he came all the way to my place and he brought the thumb print machine and nric machine to scan and print it for me to sign on the spot, so that he can submit for me to the hq 5) when i dropped/lost my cc and the cc was used by someone at 3 petrol stations amounted to rm200, i lodged a police report and disputed the amount to rhb but was later rejected by rhb to absorb the amount, i told him and surprisingly, he deposited his own rm200 to my cc to solve it 6) when i refused to get a replacement card for the lost cc as i need to pay for it, he said he will request a replacement card without charge for me 7) when i complain that it's troublesome to set the sms notification for every transaction, he said he will request for it to be done at his end |
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Aug 2 2015, 12:22 AM
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#73
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72,772 posts Joined: Sep 2005 From: KUL |
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Aug 2 2015, 12:31 AM
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#74
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72,772 posts Joined: Sep 2005 From: KUL |
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Aug 2 2015, 12:55 AM
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#75
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QUOTE(BlackG @ Aug 2 2015, 12:46 AM) IC... thanks.. BTW, is the rebate policy has been changed for RHB EVO cc? the rebate for this month statement will be in on next statement? previously same month statement will be credited ald one.. Not sure because I don't have Evo card. I know CIMB has changed recently... |
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Aug 2 2015, 02:19 PM
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#76
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Aug 2 2015, 02:56 PM
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#77
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QUOTE(sj0217 @ Aug 2 2015, 02:46 PM) It doesn't have much benefits, if you have 60k per annum, I will suggest AmBank Plat.Kinda regretted applying this RHB Plat, now I might have the risk that it will stay on my CCRIS despite cancelled. I will need to monitor and follow up closely. This post has been edited by fruitie: Aug 2 2015, 02:57 PM |
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Aug 2 2015, 03:04 PM
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#78
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72,772 posts Joined: Sep 2005 From: KUL |
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Aug 3 2015, 01:32 AM
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#79
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QUOTE(jkngo2003 @ Aug 3 2015, 01:29 AM) At least AmBank gives new sign up cash back and its current dining+groceries cash back.In addition, it's a free for life card plus it gives unlimited entries to PPL and even overseas PPL which is good for me as I travel quite often. It even has PPL for Changi and Beijing International Airport and I travel to Beijing quite often. So yeah, I guess that justifies my stance. This post has been edited by fruitie: Aug 3 2015, 01:33 AM |
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Aug 5 2015, 01:14 PM
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#80
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QUOTE(sangaran @ Aug 5 2015, 12:43 PM) I have just called the CS to cancel my Platinum card. Of course she asked for reasons and I mentioned about paying the annual fees in my next statement. When I called to cancel earlier, the retention team called back and offered me 2 years free AF.She said that if a Platinum cardholder able to spend more than RM36K perannum, then the annual fees will be waived automatically. If below RM36K, then the cardholder needs to call the CS to waive it manually. So I will call again after I have received my statement and see how it goes! Anyway, I still proceeded to cancel it. I just got the card this May. |
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