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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC
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fruitie
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Sep 20 2015, 10:40 PM
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Rise and Shine
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QUOTE(Human Nature @ Sep 20 2015, 06:46 PM) My annual fee has been missing for more than 2 months. Contact CS for several times and all don't know what happen, don't know how to solve and keep telling me to wait for their IT department. Sent a complaint through Bank Negara and the annual fee appear within 2 days. Now you know why I always email to Bank Negara  Why did you insist on AF?
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fruitie
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Sep 27 2015, 11:33 AM
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Rise and Shine
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QUOTE(Bur9erKing @ Sep 27 2015, 01:18 AM) Hi all, jus some update, CS ok to waived the RM88 annual fee, and no question asked. Easy to waive and if you ask for cancellation, will waive two to three years for you.
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fruitie
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Sep 29 2015, 12:00 AM
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Rise and Shine
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QUOTE(cdspins @ Sep 28 2015, 10:51 PM) wow... the are sure clinging on customers They are because their cards really have not much benefits, Evo card not too bad though.
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fruitie
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Oct 14 2015, 12:35 AM
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Rise and Shine
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I was thinking to reinstate my RHB Plat for the PPL feature. Just keep it for emergency usage if I will need to sign others into PPL.  Do you guys think if there is such a possibility? I cancelled mine about two months ago.  If want to reapply as a fresh new application, then I will forget about it. If they agree, I will ask them to reduce my CL as it was once my highest CL among other cards.
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fruitie
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Oct 14 2015, 10:23 AM
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Rise and Shine
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QUOTE(fly126 @ Oct 14 2015, 02:22 AM) No harm to Try... As long they Not Withdraw the Card from Your CCRIS, you still can Retain back the Card... Sometimes they just put the card into Freezer (6 months) as a deactivate Card, Not really proceed to the Card cancellation My Own Experience: Years ago, I Requested them to potong My RHB Plat. but came out, they bukan betul-betul potong or remove the CC from My CCRIS... After 6-8 months I checked & the Record still there. When later on I confront with RHB, They still asked me whether I'm Interested to take back their CC as I have been told, they ONLY In-activate my account & they can unlock my account + Issue a NEW CC for me, anytime if I want... But Anyway, I have Declined them   I forgot that I actually requested them to remove it from my CCRIS. I guess there goes my hope.  Will call them but if cannot it's fine.
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fruitie
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Oct 16 2015, 04:29 PM
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Rise and Shine
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QUOTE(cyclonerox @ Oct 16 2015, 04:19 PM) I just received the cards and I haven't activate them yet, just too lazy to walk in. A phone call will do. I don't walk in to banks anymore unless really necessary.  At the back of the card has phone no. right? That's one of the purposes...
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fruitie
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Oct 20 2015, 10:02 PM
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Rise and Shine
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QUOTE(fly126 @ Oct 20 2015, 09:58 PM) Sis how, What's the Outcome...??? Did you manage to get Your CC back...  I forgot about this already.  Will call when I have time.
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fruitie
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Oct 20 2015, 10:52 PM
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Rise and Shine
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fly126 I just called to RHB and requested to reinstate and will inform me within a week if it is approved.  I told him, if it is not approved I will not re-apply again.
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fruitie
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Oct 21 2015, 12:48 AM
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Rise and Shine
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QUOTE(fly126 @ Oct 21 2015, 12:46 AM) Yes, U can Request to change the Other date by calling RHB at 1800-88-8742 If by Post, U can received IT within 10 working days after your Statement date or call RHB to check for your Outstanding balance Is the online account easy to apply one. The last I had was so frustrating and required me to walk in to nearest branch to get the pin. I hope it is much better now.
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fruitie
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Oct 21 2015, 08:52 AM
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Rise and Shine
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QUOTE(fly126 @ Oct 21 2015, 01:01 AM) You mean CC pin or open a saving account...??? When you fill the Apps form u ada minta PIN (ticked on Pin Required at Apps form)...??? Jika ada mereka mesti hantar by Post to U if not U can call CS ask them Generate the PIN hantar kasi U..  For online account, I received nothing when I held it for few months.
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fruitie
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Oct 21 2015, 10:11 PM
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Rise and Shine
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QUOTE(fly126 @ Oct 21 2015, 10:07 PM) Not sure with it now but I think u need walk in to nearest branch to get pin as it shown in https://logon.rhb.com.my/ As they will need the RHB 's Staff ID to help you on online banking Registration...  That's why I super benci RHB.
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fruitie
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Oct 21 2015, 10:20 PM
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Rise and Shine
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QUOTE(fly126 @ Oct 21 2015, 10:18 PM) That's in 2011... Dulu masa I pun macam tu kena pergi, sampai sekarang pun sama tak berubah...  Yes, when I applied mine in KLCC, I did ask about my online account. She said can be easily registered, I asked for pin she said no need. Then, came back and registered, stumbled upon the problem. Called CS, need to walk in to nearest branch. Macamlah I'm so free.  I didn't go until the day I cancelled it.
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fruitie
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Oct 21 2015, 10:27 PM
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Rise and Shine
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QUOTE(fly126 @ Oct 21 2015, 10:25 PM) U go there on Weekends when you tak kerja...  Lagi lazy. This time if it is approved for my reinstatement, I will just go during one of the Fridays to fix it up since by nature Fridays lunch break is longer.  Just that I hate it to walk in for this PIN which is not really a petty matter.
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fruitie
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Oct 22 2015, 10:44 PM
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Rise and Shine
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fly126, RHB called me today and said will send my card to me.  I requested to reduce my CL to 10k.
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fruitie
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Oct 23 2015, 08:57 AM
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Rise and Shine
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QUOTE(fly126 @ Oct 23 2015, 01:45 AM) Once I get it will keep in drawer, only bring it out when I go travelling.
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fruitie
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Oct 28 2015, 02:56 PM
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Rise and Shine
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fly126, got my card via Poslaju to office.  Yesterday another CS called me and said I cannot have 10k CL because their lowest CL for Plat is 15k, so that's the lowest I can get. I agreed though.  This card will be kept in cold storage until I use it for travel backup.  Now I will need to struggle with their online banking...
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fruitie
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Oct 28 2015, 03:08 PM
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Rise and Shine
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QUOTE(shiroikun @ Oct 28 2015, 03:04 PM) why you need to struggle with online banking when you don't even put the card in your wallet  I will still need it in case I want to see any transactions.
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fruitie
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Oct 28 2015, 07:36 PM
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Rise and Shine
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QUOTE(noien @ Oct 28 2015, 06:16 PM) to cancel this card,must wait for 1 year right? if not they will charge bk the annual fees. correct? Who said so? I got my card in May, terminated in July reinstated in October.
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fruitie
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Oct 28 2015, 08:29 PM
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Rise and Shine
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QUOTE(noien @ Oct 28 2015, 08:03 PM) wow. good then i just terminate mine in aug.applied again for the free gift after i swipe Then it won't work. You are not considered as new customer and I don't think they will give you free gift.
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fruitie
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Oct 28 2015, 09:20 PM
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Rise and Shine
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QUOTE(fly126 @ Oct 28 2015, 08:31 PM) So U kena pi Kautim ALL on Friday...  Not this week, I'm out of town.
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