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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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GrumpyNooby
post Feb 9 2021, 08:10 PM

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QUOTE(Sampleanti @ Feb 9 2021, 08:03 PM)
finally got it. look nice as advertised.
luckily got it b4 cny 👍🏻
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Send to your mailing address?
GrumpyNooby
post Feb 9 2021, 08:55 PM

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QUOTE(Sampleanti @ Feb 9 2021, 08:51 PM)
same goes to me. but the officer did told me bundle wen i applied. n said tat once i got it just call to cancelled it.
a bit hassle due to need to call in n waiting til to the officer n cancelled it.
anyhow nt sure why so trouble to force cm to take it n end up cancelled it. wont wasted the cost of the card n etc?! 🤔
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During the call for verification, I had specifically told the TSE that I'm only interested to apply for one and only one card; not other cards.
Hope they won't send extra cards bundled in the envelope during pick up at the designated branch. dry.gif
GrumpyNooby
post Feb 9 2021, 09:46 PM

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QUOTE(rojakwhacker @ Feb 9 2021, 09:45 PM)
If existing bank account user and have access to RHB online account, can check the number of card there. Mine is only RHB Shell visa credit card there although physical card still not delivered yet.
No such thing. I applied RHB Shell Visa credit card only. The card still not deliver to me yet.
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I'm NTB to RHB and has no access to RHB Now.
GrumpyNooby
post Feb 10 2021, 08:47 AM

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QUOTE(Kyan0411 @ Feb 10 2021, 08:45 AM)
Yesterday RHB sent me third email requesting for documents. I already sent twice.

So I directly texted the RHB sales executive. Apparently, their email cannot receive attachment more than 5mb 🙄
What a suck system
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I remembered that they did caution in the email

Notes : size of attachments cannot exceed 10MB, kindly compressed or send separately.
GrumpyNooby
post Feb 16 2021, 03:30 PM

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My card has arrived last week at the branch.

Laat week I missed the call from the branch as the caller ID showed Private Number.

Juat picked up the call few minutes ago and being warned to come at correct timing as the branch is crowded.
GrumpyNooby
post Feb 16 2021, 06:13 PM

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QUOTE(ClarenceT @ Feb 16 2021, 06:02 PM)
Open a savings account and your problem will be solved.
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Wow, this one is also almost like PBe.
GrumpyNooby
post Feb 17 2021, 06:48 AM

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QUOTE(ClarenceT @ Feb 17 2021, 06:43 AM)
Always like that, not only the credit card centre and call centre.
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So really need to open a saving account?
GrumpyNooby
post Feb 18 2021, 09:05 AM

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Haven't picked up and activated the card but already been spammed:

RM0 RHB Credit Card/-i: Stand to get RM15 rebate when you spend min RM150 at Taobao Msia app on every Thursday. Valid till 28/2/21. T&C@ rhbgroup.com/s/BIG1

This post has been edited by GrumpyNooby: Feb 18 2021, 09:06 AM
GrumpyNooby
post Feb 18 2021, 09:23 AM

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Gosh ... another SMS:

RM0 RHB Credit Card/-i: Shopping time! Stand to get RM18 discount. Spend min RM150 at Shopee app on every Friday, valid till 19/3/21. T&C@ rhbgroup.com/s/BIG1
GrumpyNooby
post Feb 19 2021, 09:22 AM

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Another SMS:

RM0 RHB Credit Card/-i: Happy Weekend! Stand to get RM16 rebate when you spend min RM120 at LazadaApp every Sunday, valid till 26/12/21.T&C@ rhbgroup.com/s/BIG1
GrumpyNooby
post Feb 19 2021, 12:14 PM

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𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐂𝐨𝐧𝐭𝐚𝐜𝐭 𝐂𝐞𝐧𝐭𝐫𝐞 𝐋𝐢𝐧𝐞 𝐌𝐢𝐠𝐫𝐚𝐭𝐢𝐨𝐧 𝐔𝐩𝐠𝐫𝐚𝐝𝐞

Dear Valued Customers,

We wish to inform that our Customer Contact Centre, Premier and Affluent contact numbers will be temporarily unavailable on 20 February 2021, from 12.00 midnight to 12.30am due to a system upgrade exercise.
You may contact us on our general line at 03-92068118 or email us at customer.service@rhbgroup.com for further assistance.
We apologize for the inconvenience caused.


GrumpyNooby
post Feb 19 2021, 09:06 PM

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Dear Valued Customers,

In our efforts to serve your better, RHB Now Internet and Mobile Banking App services will be inaccessible due to scheduled maintenance activity this weekend and will only resume after the downtime period stipulated below:
1. 20th February 2021 from 0000hrs to 0900hrs
2. 21st February 2021 from 0000hrs to 0900hrs

We would advise to plan ahead your transactions accordingly to avoid further disruptions during this period.
We sincerely apologize for any inconvenience caused and thank you for your patience.


GrumpyNooby
post Feb 19 2021, 10:06 PM

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QUOTE(!@#$%^ @ Feb 19 2021, 09:16 PM)
maybe same unscrupulous agent. or maybe all of them are like that.
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Do you receive SMS approval on the additional cards that you didn't apply for?


GrumpyNooby
post Feb 20 2021, 02:59 PM

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QUOTE(sg999 @ Feb 20 2021, 02:56 PM)
SMS approval on 10 feb?and branch called u?
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Two SMSes will be sent out:

3/2/2021: SMS notifying card has been approved
8/2/2021: SMS notifying card will reach within 2 weeks
11/2/2021: Branch called for card pick up
GrumpyNooby
post Feb 20 2021, 04:26 PM

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QUOTE(Kyan0411 @ Feb 20 2021, 04:25 PM)
Branch called on 19 feb.
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19th is today right?
Today branch got open?
GrumpyNooby
post Feb 20 2021, 04:28 PM

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QUOTE(Kyan0411 @ Feb 20 2021, 04:27 PM)
Today is 20th
Yesterday they called me after 3pm. Their branch closed at 3pm
Is KLCC branch. Last time they open on saturday too but nowadays i dont think they open
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Sorry, just stayed till very late. Messed up with the dates. dry.gif
GrumpyNooby
post Feb 22 2021, 09:53 AM

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QUOTE(ClarenceT @ Feb 22 2021, 09:50 AM)
Statement date: 22/2
CB cycle: transactions posted on 22/1-21/2

Statement date: 22/3
CB cycle: transactions posted on 22/2-21/3

Similar to Affin Duo's.
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Wow, thanks. Will really take note on this.
Really appreciate it! thumbsup.gif
GrumpyNooby
post Feb 22 2021, 02:35 PM

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QUOTE(ClarenceT @ Feb 22 2021, 02:34 PM)
Go to supermarket to buy >RM50 lah!  tongue.gif
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Crap! dry.gif
GrumpyNooby
post Feb 22 2021, 05:43 PM

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Card hasn't activated but SMS haa started to fill into:

RM0 RHB Credit Card:RM88OFF for CNY Celebration Pot @Oriental Group & stand to win upto RM700CASHBACK when u spend min RM50 by 14/4/2021.T&C@ rhbgroup.com/s/MD9
GrumpyNooby
post Feb 23 2021, 09:43 PM

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QUOTE(sg999 @ Feb 23 2021, 09:42 PM)
Finally i got my card, but
Authentication
We are unable to process your request. Please register your mobile phone number to receive your One-Time Password (OTP) at any of our ATMs or nearest RHB branches (D014).

Need to go bank again, really poor service.
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Card delivered to your mailing address?

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