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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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cybpsych
post Mar 13 2023, 09:02 AM

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QUOTE(ClarenceT @ Mar 13 2023, 08:48 AM)
For my case, not blocked but
RM500 successful
>RM500 failed
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i see

mine >500 sweat.gif
cybpsych
post Mar 13 2023, 09:14 AM

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QUOTE(beLIEve @ Mar 13 2023, 09:13 AM)
It's been limited to $500 for quite some time. Sometimes I also memory leak and did more than $500, failed, then memory recall and redo lower amount.
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limit is by RHB side?
cybpsych
post Mar 13 2023, 09:35 AM

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QUOTE(beLIEve @ Mar 13 2023, 09:18 AM)
Most likely.

Public Bank last month : BigPay Malaysia Kuala Lumpur MY  750.00  DR
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QUOTE(ClarenceT @ Mar 13 2023, 09:26 AM)
The midnight e-comm which I am not participating.
Oct 2022 RHB-Shell >RM500 successful
Dec 2022 Affin >RM500 successful
15/1/23 RHB-Shell >RM500 failed but RM500 successful
14/2/23 RHB-Shell >RM500 failed but RM500 successful
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just managed to reload 1k on bigpay using rhb shell card thumbsup.gif
cybpsych
post Mar 15 2023, 09:08 PM

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QUOTE(jutamind @ Mar 15 2023, 07:17 PM)
I tried 500 twice and it worked. But 3rd reload of 500 failed. Is it RHB limiting ewallet reload to 1k max per day and 500 per attempt?
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call the bank to explicitly change the limit

mine.... amount: any, period: always
cybpsych
post Mar 16 2023, 11:59 AM

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QUOTE(vkashin @ Mar 16 2023, 11:30 AM)
Hi all
was wondering if there is a way to check whether paywave is faulty on our credit cards?

Recently i have been having problem with my RHB Shell Visa card for paywave with several terminals at mcd, jaya grocer, and latest one at parkson. it's as if the terminal doesnt detect the card on tapping, and i have to switch to chip + pin for payment

If complain to RHB via helpline, will they ask to bring to nearest branch to check or just issue new one?

thanks
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how did you do "paywave with several terminals at mcd, jaya grocer, and latest one at parkson" ? short period?

iinm, there is paywave limit, then you need to reset it with PIN.



so, after "switch to chip + pin for payment", can you paywave again? have you tried?
cybpsych
post Mar 16 2023, 01:21 PM

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QUOTE(vkashin @ Mar 16 2023, 12:32 PM)
tapped at least 3 seconds on the terminal, but no response until machine time out

after pin payment the paywave still not detected at the subsequent terminals as well
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any error shown on the terminal?

2 possible reasons:

1) if system policy blocking, ask CS whether your paywave transactions were captured by the system but later declined/rejected. if failed, what is the reason?

if their system totally has ZERO data captured, that means it's a physical card issue.

2) if hardware/physical card related, then you can only request for card replacement due to card faulty (without fee, get CS to acknowledge this).
cybpsych
post Mar 16 2023, 02:13 PM

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QUOTE(vkashin @ Mar 16 2023, 02:08 PM)
it is more like no response on the terminal side, which leads me to suspect the card itself may be faulty.. the error shown after a while is time out error, and asking to retry again
just wondering if we end-users have a way to check if it is working as usual or not
but anyhow since the plastic on the card is already peeling off, maybe can hit two birds with one stone by asking them to reissue a new card
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unfortunately, no way for end-user to check. even we rely on merchant's terminal to check usability.

since you've already tried with few merchants, then this is not an isolated case of "merchant terminal issue". the commonality may lies on the card (physical) or limit (policy)

This post has been edited by cybpsych: Mar 16 2023, 03:10 PM
cybpsych
post Mar 20 2023, 12:02 PM

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Apply & spend with selected RHB Credit Cards today and get these exclusive gifts!

Apply for selected RHB Credit Cards here https://bit.ly/Unbox-RHB-Mar-Week4-2023

T&Cs Apply https://bit.ly/Unbox-RHB-Mar-Week4-2023-TnC

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cybpsych
post Apr 5 2023, 05:05 PM

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QUOTE(hakkai0810 @ Jan 15 2022, 12:51 PM)
QUOTE(DawnOnYou @ Jan 15 2022, 01:12 AM)

Hi,  is using Samsung Pay at Shell considered under Petrol or ewallet category?
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Petrol
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QUOTE(tlc7 @ Apr 5 2023, 03:44 PM)
Does paying through Samsung Pay also get cashback for shell visa?
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cybpsych
post Apr 13 2023, 02:29 PM

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QUOTE(silvaco22 @ Apr 13 2023, 02:09 PM)
What would be the best way to maximize my RHB-Shell Visa cc cashback? Whats the latest 'trick' to get the maximum cash back possible, can I just reload tng rm2500 and transfer back the money to my bank acc?
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have you read and try to understand the cashback t&c?


can show how does reload tng 2.5k and get max cashback? also, there is high possibility of getting suspended by tng for withdrawing after reload too.

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cybpsych
post Apr 23 2023, 09:37 AM

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QUOTE(contestchris @ Apr 22 2023, 10:41 PM)
How long did it take for the SST rebate to be reflected on your account? I contacted them 3 weeks ago and they said will give me a rebate with no conditions (as my account already met their required conditions)...yet nothing till now.
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within 2 statement cycles
cybpsych
post May 11 2023, 02:56 PM

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QUOTE(joshjoke @ May 11 2023, 02:50 PM)
Hi, for Petrol spend at Shell is only for petrol ? How about top up of touch n go card or grocery shopping on Shell grocery shop ?
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yes, shell petrol kiosk and service station (doesnt care what you pay inside)
cybpsych
post May 11 2023, 03:22 PM

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QUOTE(joshjoke @ May 11 2023, 03:12 PM)
Thanks cybpsych. So grocery/touch n go card reload spend at Shell will be categorize under 12% CB - Petrol spend at Shell, not the 5% - Grocery, Online Spend, E-Wallet Reload & Utilities right.
My card got approved today  smile.gif  .
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read the t&c to understand between Grocery and Shell categories

https://www.rhbgroup.com/shellcard/files/Su...-Card_Terms.pdf


most, if not all, uses MCC 5541 for service station.

This post has been edited by cybpsych: May 11 2023, 03:23 PM
cybpsych
post May 18 2023, 08:11 PM

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QUOTE(ronnie @ May 18 2023, 07:59 PM)
The RHB Shell Card can get max RM100 cash back per month if total spend Rm2500 and above.
Correct ?
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yes, if met both criteria. total min 2.5k combined.
cybpsych
post May 18 2023, 08:26 PM

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QUOTE(ronnie @ May 18 2023, 08:19 PM)
Thanks for the quick answer forgot the unlimited 0.2%
If I pass the spend above RM417 for Shell would I still get 0.2% on the extra spends in Shell ?
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nope

i always spend rm500 at shell to get rm50 cb (shell category). didnt get any extra.

iinm, 0.2% is for outside of categories.
cybpsych
post May 22 2023, 06:34 AM

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QUOTE(jerantut2011 @ May 22 2023, 05:19 AM)
Hi Sifus

Can RHB consumers apply for and hold both the Shell conventional and Shell Islamic credit cards?

Have seen people holding both the conventional and Islamic Visa Infinite credit cards, but unsure if such flexibility also applies for the Shell credit cards

Thank you
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yes, I was even NTB when applying both RHB shell and shell-i together

can get cb separately: 2 x (50 + 50)

note: there were users reported (not sure they were ntb or existing), they gotten combined cb for both shell cards.
cybpsych
post May 23 2023, 03:33 PM

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QUOTE(tlc7 @ May 23 2023, 02:52 PM)
Spending RM 900 in Shell every month?
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as long as meeting the MCC and "Shell" description, any products or services can contribute to "petrol" spending

// Category: Petrol

Petrol with Merchant description ‘SHELL’ Only

• MCC 5541 Fuel Service Stations Manual
• MCC 5542 Fuel Dispenser Automated
• MCC 5983 Fuel Dealers.Coal, Fuel Oil, Liquefied //


This post has been edited by cybpsych: May 23 2023, 03:33 PM
cybpsych
post May 23 2023, 04:43 PM

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QUOTE(asiatrader98 @ May 23 2023, 04:13 PM)
hi likely to call the cs to waive or any offer to offset the service tax? Thank
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last time old rhbnow portal, can drop them a message request for rebates

with new portal, couldnt find any messaging feature.


try call lor. no harm trying. at least you get an answer rather than guessing.
cybpsych
post May 24 2023, 11:52 AM

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QUOTE(hoys88 @ May 24 2023, 10:56 AM)
I just received my first RHB Shell credit card statement recently, just curious their cashback calculated until which date.
I couldn't know by counting because my spending exceeded the limit for each category. My statement date is 19 May, so both cashback counted until red line part, or including the green part as well?
Many thanks in advance for all sifus and experts here

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not counted for txn posted on statement date.

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This post has been edited by cybpsych: May 24 2023, 07:33 PM
cybpsych
post May 25 2023, 07:50 AM

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QUOTE(zhixie @ May 24 2023, 09:18 PM)
hi. cashback count from spending day before statement date, but the spending post same day as statement date is not count right

however, the spending post same day as statement date is count in this statement cycle?
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yes for both questions

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