I just bought the LCD from vikingw2k in this thread http://forum.lowyat.net/index.php?showtopic=265483&hl= previous week. But what I get is a spoilt screen LCD. I already send it back to him, and he say he send back to manufacturer to check whether can claim or not. Now what.... say cannot claim.... so what I paid is to get a rubbish!!!

The story is like this: At first, I pm him about I interest to buy the LCD and ask for price. After that, I discuss about the spec etc with him through MSN. He persuade me to buy from him and say it just left 3 units. After I nearly confirm to buy, he say his supplier is packing it for me at that time, so ask me hurry bank in to him. The day I work until very late, but still manage to go to bank and bank in to him the night.

Continue: The next day, I ask him did he post it to me or not. He answer me to post within the next 2 days. ..... After the 2 days, I sms ask him did he send already, he say waiting stock from his supplier! (What is this!!?? previously said already pack for me, now say no stock! ) So I reply him and tell him this. And he agree to send before the weekend, if not then refund.

Continue: After the long time waiting, I finally get the LCD as promise before the weekend. But when I open the package, what I saw is a broken screen LCD! The LCD just put in the box like that, no more protection on the screen!

The story continue as above... all the evidence I still keep it safely...
Someone please advice what action I need to do?

This post has been edited by cheahchongseng: May 3 2006, 11:48 PM

Hmm...any other buyers face the same thing?
Others get the package nicely protected so wont spoilt?

I wonder who is responsible for the damage?
The seller or the courrier company?

the seller is responsible for packing the items nicely b4 shipping it out.

the way the transaction went already sounds very fishy.

Did you PM him to come here?

I know the seller has done many transaction (That's y I buy from him)
I know many forumer give good comment for the product he sell (That's y I buy it)
I know many forumer buy item from him, so someone come say something about the packaging of item he shipped. Is he done a good protection?

Maybe other people get it safely, I am the ONLY ONE that damn bad luck!

yup...i bought a mini from him....item was packed nicely....scared if he's supplier directly send it to u without proper packing only

Now the main problem is - I spent over 1k and get this kind of thing...
If it is not that large amount, I won't so anxious and angry!

ok, lets make it simple for evbody to read

1. 1stly regarding on the delivery delay, once i received the money from you, my supplier told me that he cant deliver the lcd on time & need another 2 dayz, and at tat time i've collected money from 3 person tat's u, linkeong, & trix, the very 1st thing i did after i get to noe bout d stock delay was, to msg all tis 3 ppl bout it,
i told 3 of u in the sms " to all my lcd buyers, plz giv me another 2 dayz as there's sum delay on my supplier side, i also stated, if i cant get u d lcd in 2 dayz, i'll refund all of u", n all of u sms me back n agreed. to those who wanna check u can alwiz PM linkeong & trix

2. after i get my stocks, i contacted trix to arrange for a COD asap at Jusco Seremban 2, he showed up n we COD-ed, evting went smoothly and also i've posted linkeongs & ur set immediatly after dat. so about the Delivery Delay part, i've settle nicely wif u guyz, all the 3 buyers were satisfied and i've delivered d item on time, and tis is d feedback i've got from trix & linkeong

And tis is d feedback from linkeong, quoted from MSN log



3. ok now for the Spoilt LCD part, to be specific, CheahChongSeng sms-ed me right after he received the LCD, he told me in sms tat "Hi, i received lcd edi,BUT I FOUND SCREEN GOT CRASH! i think should replace!"

so the very 1st thing i did is ask him, can u get a dgcam to snap & show me sum clear pics of d damage, so that i can discuss wif my supplier wif this problem asap

he was fast, and he send me few pics over mail on the damaged
below are d pics tat he sent to me, spend sumtime looking at d damage

Pics when LCD is off,






and pics when LCD is ON




so wut we can c there is, there's a crack in d lcd, seems like sumthing smashed the screen

after getting all d pics from our dear fren, d 1st thing tat i do is giv my supplier a nice call, we discuss for sumtime and finally he told me, their technical side need to hav a look at the damage 1st, so i've asked CheahChongSeng to post back the item to me asap, yeap, he was fast oso, he posted n gav me the tracking no,

once my supplier received the cracked LCD (HQ in Petaling Jaya), he rang me up, and MMS me one pic,



so from tis pic, we know that sumting sharp from outside pierced thru the box n damaged the LCD inside, as an ethical seller, both me & my supplier dun blame anybody for d damage, coz we wont noe whether is d buyer's fault or Damaged during postage, my supplier agreed to help me to "try" to claim as manufactured defect from the Manufacturer in Taiwan, the process took about one week, at the same time i've keep updating CheahChongSeng about the LCD status via sms, evtime got new i'll let him noe, n by today, my supplier chatted wif me via MSN, he told me, that the Manufacturer in Taiwan refused to claim the warranty for that damage as it was damaged by human & not manufactured defects.

den i've sent him a email

Vikingw2k wrote
I've just called the HQ of CMV and checked with
them, they told me that the Manufacturer from
Taiwan don't allow them to claim as they said it's not
manufacture defect and it's damaged by human act.
They will send back the LCD back to Malaysia and
they company will send back to you later. very sorry
about that.

Cheah Chong Seng wrote:
What the hell??!! Just send back like that? Do u
know what I feel? Like being cheated!!!! I want u to do something! Not just like this!!!

WonG Vi KinG wrote:
very sorry, my supplier & i've done our best to help you to claim the warranty from the Manufacturer from Taiwan, but their decision is final, if they dun allow us to claim, we cant do anything,

Cheah Chong Seng wrote
Then what... u just run away and say like that
only??? This is not done by me for SURE!!! I so believe u and even bank in to u straight away in the night

Vikingw2k wrote:
plz dun misunderstand ok, if i were to run away, i wouldnt even help u to claim warranty,rushing my supplier evday & sms u to update bout ur LCD status, my responsibility is to help you to claim the warranty, but if even the manufacturer dun allow us to claim, what can i do? moreover i've stated very clearly that all damage / lost during postage will not be beared by me, i'll oni help u to claim if there's any need, if it's manufacture defect for sure they'll replace for u, but according to them, they told me tat it was not manufactured defect, might be damaged accidently by some one or accidently during transportation, i've sold more den 30+ sets, none of them hav tis kind problem, i've even delivered to sarawak, penang, ipoh, all of them received in gud condition. My supplier & i din blame anybody for the damage coz we wont noe is whose fault, either by u or by the postman, all we can do for you is to try our best to send back to the Manufacturer in Taiwan to claim for the warranty.

CheahChongSeng wrote:
Then what to do now? Just leave it like that? I'm the victim in this case u know?
Now I want to know, who pack the LCD? Why only put it inside the box without any other protection?

---end--- as since he has created the thread here, i as well reply here

regarding d warranty issue,

1. i've Stated clearly in all my threads, "Postlaju Available , Buyer bears any Lost / Damage during Shipping, I've done plenty of poslaju, none of them missing,but i will NOT guarantee."

*Standard Warranty covers dead pixel just like Samsung n others, means 5 dead pixel den oni can claim, sum company 8pixels,but mine 5 is enuf,tis policy applies to most of d shops in lowyat plaza, Buyers are required to send back themself the lcd to the HQ(address given on the box) in Petaling Jaya for warranty purpose*

My supplier & i have tried our very best to send back the LCD to Manufacturer in Taiwan as Manufactured defect unit, but they refused to claim.

2. for d packaging, all my LCD tat's packed is same, i've posted my 19" Wide LCD to linkeong, relaxjack, and also u, using d same packaging method.

This post has been edited by vikingw2k: May 3 2006, 06:44 PM

thanx dude, n u ass pranked me said inside d box got nothing, scared me like hell

yeap, he did PM-ed me regarding tis matter


1. Yeap, i've packed all d LCD nicely same like d rest which i've posted out, i've even requested the POSLAJU guy to stick alot FRAGILE Stickers~ stick like mad

2. I've Explained clearly bout the Stocks Delay

1. Nope, i've called all my buyers and receive gud feedbacks from them, u can try to PM them to verify on this
2. yeap, others get d same package

seems like some sharp thing poked through the postage box, if thats the case, can he claim the money from poslaju? pity the threadstarter, perhaps next time dun use poslaju edi...

but then to the threadstarter.....did you notice the hole in the box when you received the postage?

This post has been edited by karhoe: May 3 2006, 04:54 PM

yeap....tat's wut me n my supplier tot of, it's as if sumting sharp poked through the box, and i've checked wif poslaju, check tis out

Tanggungan Poslaju
Tanggungan ke atas sebarang benda yang hilang atau rosak adalah kepada jumlah had di bawah yang mana lebih rendah :

* Jumlah sebenar kehilangan atau kerosakan yang dialami
* Jumlah nilai sebenar benda
* Maksima RM100/- bagi dokumen
* Maksima RM300/- bagi bungkusan

hope it helps our fren here

This post has been edited by vikingw2k: May 3 2006, 05:11 PM

unlucky transaction for such a reputable seller in lyn. hopefully u guys can settle this amicably. this is the problem when using poslaju...i suggest both parties stop bickering and proceed to claim with poslaju. good luck.

Hmm If the buyer actually check the physical package b4 signing the poslaju document, it would be easier.

watlaueh.. buyer bear poslaju risk ...
i would never buy anything fragile through postal liao...

9 out of 10 sellers wud state buyer bears d postage risk, tis is to protect the seller, coz sumtimes sum of d buyer purposely say it's lost / damaged n claim back n it's unfair to d seller

yeah... this is the best...
take note ..
to all the buyers...

wanna ask.. if we found the parcel are broken 4 signing the doc.. that mean,, pos laju hav to replace our thing ???
anyone experince it b4???

hard to argue oso, if they broke it u think they'll admit?

moreover i dun think it's tat ez to claim for damage, n they already stated the max they'll refund is RM300 for parcel

if its using Poslaju ,buyer u really no one can blaim ,dude.

I can only see the fault from mishandling by POSLAJU.

As it seems, the seller has already said that any damages, from the courier company will not be under the seller's compensation.
And if both party agrees to use Poslaju, then that's another determinant I feel.

Looks like the best you can get is to get Poslaju to refund RM300 of yours and avoid Poslaju and instead use a better courier company.

i see also this problem cause by courier.. i suggest after this for item cost more than 100 use other courier like GDex, skynet.. coz seem like poslaju like to throw2 ur parcel even infront of u... i had once, i send my optical drive to my bro n i wanna buy "fragile" stiker, the stuff said that what item in my parcel n i said, it computer stuff.... then she said, that they will not bear any damage if item spoilt during the shipment.. so i said fine n left the counter, as i left the counter, i peek on the small windows on left side n see teh stuff just throw my parcel into the basket.. what the ****... luckyly i use many foam for the optical drive n arrive at my friend palce safe n sound.. if spoilt, i need to replace it..

hmm? u sure u need to buy d fragile stickers? i tot it's free?
i asked d counter guy to stick kaw kaw sumore

i ask them for the fragile stiker, but the staff ask me many Q bout the parcel.. n i intend to buy it coz i thoght if i stick the stiker, they will be more careful...

mayb they stingy gua, i alwiz stick kaw kaw even small item. most of the counter fellow will ask u wat u send, tat's their procedure.

I feel sorry for the thread starter. But unfortunately the seller has specifically mention that he wont take responsiblity if spoil during delivery by poslaju.

But i feel as a responsible seller, u should try to compensate him. Maybe not compensating him full amount. One suggestion is maybe seller should return buyer the profit the seller make from the lcd. Some more if this is one in a hundred, i dont think the seller will lose anything. In fact it may built confidence for other buyer to trade with the seller.

The reason i say so is because it is like saying " Pls park at ur own risk" but receive money for allowing that person to park. I know legally the seller might not be wrong but talking about ethic, i feel it is questionable.

In this case, i would really suggestion the seller to stop allowing the shippment for lcd using postage. since this is an expensive item for most and fragile, i feel cod is more appropriate as it reduces the risk of "unfavourable outcome." Ya, ur sale will definitely drop but i feel it is the right thing to do.

As for lowyat admin, my opinion is that if this type of case is not resolve between buyer and seller, i guess it is appropriate for the admin to introduce another indication to label these sellers. This indication should not be use to blacklist seller but just merely to inform prospect buyer that "there has been unfavourable trade that invlove this seller"
It is up to the prospect buyer to find out what has happen and decide whether he/she want to continue with the purchase.

Pls note that i am merely giving my opinion. I have no relationship with the buyer or the seller and no intention to side on any party. I just happen to come across this thread and would like to give my opinion on this matter.

Lastly, I would like to apologise to any party if they feel i have hurt their feelings while voicing my opinion.

First, thanks guys for discuss about this issue.

Damn postlaju!!! Damn bad luck!!! this is the 1st time I got this kind of problem... seem cannot trust them anymore...

About the packaging problem, u still haven't answer me. Who just put the LCD inside box without any other protection? Put like that sure got possibility being damage, like what I have now...

If the package broken, can really claim from post office? Anyone try before? If they deny, how? I don't have experience about this...

Vi King, I wish u can at least refund me some money. I really throw all my pocket money to buy this.. now get this broken thing... really...

What can do now is at least get back some money....

Opinions & Comments ?

from the picture shown of the box , the scratch , can confirm as benda tajam ?? i mean the place cucuk'ed is the place where the lcd facing ?? takkan the lcd stick so near to the box , right ? no polistrene ?if the lcd is in the centre , takkan sumbody cucuk it sengaja , right ? , think sumthing rasionally the lcd is so thin , and the box used always big , pity the buyer here , use rm1k to buy a lcd , poslaju wont compensate u , even the rm300 , maybe they need 2-3months , or more than that to '' compensate '' you . Seller should think of the buyer situation , and not clearing ur name by '' 1. i've Stated clearly in all my threads, "Postlaju Available , Buyer bears any Lost / Damage during Shipping, I've done plenty of poslaju, none of them missing,but i will NOT guarantee." . u may be a good seller , but definitely not a responsible seller.. sorry if i misunderstanding anything . but as buyer said , the packing is not '' chun '' , so u may try to ask ur supplier abt how the packed it , is it same like normal shop packing ? this is weird , why ur supplier need pack it when ppl want to buy it ? it is not in the box originally ? is it a display unit ? some more , abt this kind of delivery , like LCD , why those lorry driver can send thousands of LCD in their goyang lorry without any spoilt unit ? that is the problem of packing inside the box

This post has been edited by player10: May 3 2006, 09:34 PM

well if you are nice enough, you can refund him a little money. Perhaps refund your profits from selling to him. So at least you don't make money from him and also you don't make loses. Everybody happy.

Also, since the monitor is sort of working, might as well sell it for like rm100-200 to cover the loses. I am sure some people would not mind the crack especially if they use this monitor as server. Well, in fact you can sell to me. I am in need of a monitor for my server.

This post has been edited by abubin: May 3 2006, 09:33 PM

hmm.. i also sent a lcd to some1 b4... but i break styrofoam 2 protect it..

btw: do u guys know u can buy insurance for ur stuff when using poslaju? i guess stuff more than 500 should be paid insurance... dunno how dis works though... any1 can help?

i really pity both sides... dis is a situation where both side loses...

mayb try 2 claim from poslaju - get rm300, then try 2 sell it.. rm200... then can get back rm500... den the left back loses both side share?

ps: d crack looks like a butterfly/spider

dude, dun try to raise d fire here, v r here to settle nicely,
im using d statement below to run away or wut, im trying to help tis buyer, n me n my supplier were trying our very best to claim for him, not just blaming d poslaju ppl

'' 1. i've Stated clearly in all my threads, "Postlaju Available , Buyer
bears any Lost / Damage during Shipping, I've done plenty of poslaju, none of them missing,but i will NOT guarantee."

sorry bro , i am not dude and i not here to raise d fire , u cant guess wat my feeling when i type this , so as u cant guess wat is the feeling when the buyer received item like this . u shld try to think of buyer situation , and not stated those own regulation , at least here , this will make the buyer more angry , right ? if u r the buyer here , will u sit quitely , and waiting the rm300 from poslaju ? peace ...

This post has been edited by player10: May 3 2006, 09:38 PM

I've explained tat all my LCD is packed using d same way, if d packaging is very bad, dun u think other buyers will complain me oso? y not try asking the other 3 buyers (trix, linkeong, n oso relaxjack) bout my packing, all of them received d item nicely n in gud condition.

yes, i felt very bad for u oso dude, i guess d best tat i cud do as a responsible seller is 2refund u d profit from selling tis LCD. I've explained regarding d packaging, all oso wrapped using d same method, n it's secured, tis Damage is beyond our imagination, even if u put foam inside oso, i dun think tis can do anything, coz it seems like a sharp object poked inside deeply.

regarding d Profit Refund, i suggest to chat wif u Privately via MSN

yeap, after thinking for quite sumtime, i guess d best i can do is refund tis poor dude my profit, at least tis can help him.

but i dun think his 19" wide gonna worth RM200 lar... mayb he can try 2 sell at higher.

maybe after this... hav to put something like plastic plate to protect the lcd..
maybe metal plate better
huuhuhhh....
pity

nope i cant add "extra things inside d box", coz wut if the "extra things" tat i've added cause damage via pressure? den tat time i'm d one to be blame for adding "extra" things, d box n packaging is design nicely to protect, inside got styrofoam, n d LCD is in d middle

wut about, plastic plate, foam, and lcd... can damage arrr??

totally agree with you. That poslaju person very careless and always throw the parcel into bucket. And 1 more thing, why the always ask what we want to post? I don't understand the prosedure like this.

i once asked them b4 y they wanna ask? they told me they wanna make sure i dun send items that kenot b send via poslaju

After some talk to Vi King, he agree to refund me the profit and he did so.

I still got question regarding the claim for delivery company. Any ppl try to claim it before? Please give some comment or suggestion. Thanks!

yeap, Dispute Solved Peacefully ... cheers for a patient n understanding buyer

ermm.. abudin wants 2 buy ur lcd mar.. sell 2 him.. b4 that try 2 call poslaju up 1st...

so mayb can claim 300 + abudin + viking...

d loses not so high,,

i suggest next time put styrofoam lor

missfroggie send me cig holder... when it reaches me.. d whole 2 holders were crush like tin can and d packagin was open coz she used a4 paper only..

so she agreed to send again another 2 new holder... inside nasi lemak box.. den all received in excelent condition ^^

thanks miss froggie...

at least dis is not a con case.. both side not eppy.. but not so sad either

happy ending liao??

don't think you can get happy ending out of this tragedy. Probably you can get best compromise between everyone involved.

i know that their standard procedure.. but they seem like not responsible to the parcel their work for.. throw2 like it just nothing.. we'll already put somtin to protect but if their attitude like that, even u put protection also no use .. we know, that not all item can be pos laju but al least work wit more care.. not to throw2 parcel to make their work easy.. they produce service, if ther service sux even cheap, they will not last long..

This still not end yet. Need to wait till get back the LCD and claim from postlaju.

actually ppl should check first the condition of any item they receive from pas laju.... dont sign any receive documents if u suspect any broken/damage that can be seen. u have the right to not receive it...

actually i lost a few things with pos laju and will not using it again if i want to send somethings valueable than my snail letter..

so better double check ur item before receiving it from ur friendly poslaju ppl...

that y....cannot Trust Malaysia Pos Laju....Malaysia r really useless at everyting . They don take care your things carefully...mostly just throw everything in the van n come to ur house ><"

y not spend more on DHL or FedEx .

SAY NO TO POS LAJU ! !

talking bout pos laju. got once i send my old skool VGA out to sum1 in sarawak. da lady just throw it to da basket behind her just like dat infront of me. BIG EYEZ.

better edit , if some ppl saw this , lyn maybe forced to close

yea..i 2nd dat...

what is that?

wah lau, u guyz....spamming?

This post has been edited by vikingw2k: May 4 2006, 11:58 PM

haihz..wat a pity threadstarter...
anyway...viking is reli nice enuf to refund his profit..

for postage..i recommend UPS....never heard b4??
haha..i alr tried using UPS quite no. of time..
no prob oh...

you want a publicity or what? spamming

ehh.... i noe this is not ur fault vikingw2k but this really charm u noe people buy sumtin from u and than got faulty stuff if me i won refund but at least dun earn his money jus refund the money u earn that u sell that lcd jus count as sold lest 1 lcd lo kesian people la u earn rm150 people rugi rm1100

erk dude...hav u really gone thru d story?

thanx

though it's not my fault, i felt bad earning his money lidat, n i've decided to refund him d profit tat i've gain from his sales, hopefuly can reduce our fren losses.

UPS? never heard b4

good job vikingw2k...

wat a pity threadstarter sorry to here ur story. i dont know what happen to me if somthing like this happen to me.. .

don't trust poslaju seriously if ur item is valuable...i believe in paying a little more for 3rd party courier like skynet(99% satisfied by my customers) and others....they really take care of ur stuff and the tracking is always update unlike poslaju....

thanx dude...sumtimes shyt happens, all i can do is help to reduce his loss

Thread starter, hv it ever cross yr mind that the supplier actually sent u a faulty product and put the blame on Pos Laju?

Take all yr docs and lodge a complaint against the seller at Consumer Tribunal.

It is really ridiculous that u r willing to accept such arrangement and compromise.

Under common law, there is a transaction btw both parties and you can take legal action against the seller for not fullfiling his part of the bargain.

what busybody? aren't u too? pls go back to study n be a learned person.

Viking, which Poslaju Office did you use when shipping the LCD?

Seremban

next time.. before receiving the box.. just check out the condition..

if the box is torn, got hole.. apa apa.. reject it.. and let the courier send back to the sender.. and they kautim themselves...

then the sender cannot say that the receiver damaged the item.

The time it arrived here, I not at home. So my parent just get it.

I asked the seller to settle it before send it back to me, but he said supplier will send it back to me directly. So, what to do...

After reading how sale process went, I believe the LCD was already broken, vikingw2k sent it and blame poslaju.

Every statement must be supported with a solid prove. Do bring forth your prove, if you have any anyway. I am sure we'd be interested to know, what's going on in your mind.

This post has been edited by Enigmatic: May 7 2006, 02:58 AM

I wouldn't use POSLAJU or any courier service if the item is expensive,fragile and big.Prone to mishandling.

Since seller willing to help to reduce the buyer's losses,I don't think there is a problem with it.The seller helped because of humanity.

You bought the item means you're accepting the rules and regulations set by the seller.You bear the RISK.

Bringing to Consumer Tribunal will earn you nothing with such limited & related documents.

Still,the buyer already accepted the rules & regulations.Simple.

if the seller is a noob or had nothing to lose by doing so, then there's a chance that that is the case. but when you had worked so hard to build up your reputation and you're practically making a living from selling stuffs here, would you risk it all just for some rm150 profit and rm900+ cost? plus if viking did accidentally poked the screen, don't you think that it would be easier for him to deal directly with his dealer than gamble it and send it to buyer, then go through all this?

It's me again, here to help ppl and myself.
Just like before, me willing to buy the cracked LCD on the condition it's still viewable on other area of the screen but the crack, just like what the picture show.
Awaiting reply...

er........
pity to the seller n the buyer too lar........
people already discuss n having the solution already..........
dun try to influenced others n made ur own story without any prove................

if u buy sumthing in this forum u should knew that u will taking risk while the item is by post........
as trix said seller won't be spoiling his reputation for making little profit here.........if truth then he is stupid(i not saying u, viking)

both parties r already charm.......so those people dun give their own story here pls............

if sure is postlaju's fault
i have one suggestion... how about both parties together to newspaper's office. make it on newspaper... im sure postlaju will get shame n settle the case for u both

rich ...

i think the dispute is settled .....

so should the threadstarter close the thread to avoid unnecessary statements...

Peace

i dun think it will help , as poslaju oredi hav their good reputation , and becoming the primary choice for malaysia citizens , except for those who really need private courier to secure their parcel

Poslaju always have a bad reputation. Relate to my case, I have a 100% loss too. I've sent 5 mmcs thru poslaju to EM, all packaged nicely with loads of papers, foam etc. It arrived at receiver's place with 2 mmcs broken into half. I didn't believe it until the receiver sent me the picture of the item. Really scary, broke thru the package, foam, paper, and the plastic container which protect each and every mmc!

So... have to refund 2 mmc. Loss lor...

dem rich

u r always at the rosak things thread to help ppl

Perhaps your can do a few investigation below..

well, didn't get to see the whole box with the cracked LCD monitor in the picture...
1. is the poked box position matched with the LCD cracked center?

2. what was the packaging of the item when he send out the item? normal LCD packanging have at least 1 1/2 inch deep from the cover of box before it touches the LCD screen. that's means you need a very sharp things to poked into that box...well, what kinda things izzit??...really very hard to guess...because that poked area looks like a blunt knife stabbing wound to me...hahaha...

last but not least...LCD box should stated handle with care...fragile item...well, if the pos laju people didn't notice it...it's really a big mistake they made.
i think u should claim from them.

really pity you...

have you done the claim on poslaju? If yes, please post your experience here in another thread as a guideline for those intending to do the same.

Once you done the claim and if you decide to sell the LCD, do consider me as long as the screen is still working.

as far as common law goes, no legal action can be taken against seller, but only poslaju. Remember to claim full amount of RM300 when u appeal to poslaju, accept nothing less than that. If any of the officer find any excuse, ask him to repeat himself again and get his name and report to his/her superior. He can easily get into plenty trouble.

Well said for poslaju.... everything come with a price.... you want a secure package? pay more la~~~ if i am the buyer, i would request the seller to send it via other courier, i'll pay the up the additional fee.

then again, buying from LYN, admittedly it's cheap, but adding another tenth of RM...... and warranty issue..... u decide.....

since you decide to buy from here, assuming you had consider all these negligible but possible consequences, then go ahead if you cant accept it, then, erm.... you know where to shop.

I'm not discouraging anyone to buy from LYN, but perhaps we, buyer should rather pay more the next time we buy something fragile and costly?

Not really.. it's just the glass that's broken. If you replace that the monitor is as good as new. He can buy it cheap, replace the glass, and then sell it for a profit

why do people often bash poslaju... poslaju is awesome on my side... if i wanna blame damage on handling i'd blame those who work at the airlines.. in the end, theres no proof. it could be some idiot's mishandling

May i know the thickness of the soft cushioning material to protect the LCD monitor from damage from out of the box surface?

These days too busy, no time check in here.
Just reply some.

there is no soft cushioning material to protect the screen, the LCD just cover by a plastic bag, and then box only. there is space between screen and box...

I just got back the LCD yesterday, still no time to settle the claim issue.

this is seriously unsafe....

At least my LG LCD is protected by 1 inch thick soft cushioning material... The monitor is more like being packed securely from any movement....

Hope poslaju will let u claim it.. But i wonder so many days oledi and they will still admit their responsibility..

packing like this ? the responsibility goes to ......

This is bad packaging. I mean, the confidence is not there even if you recieve the item unscathed. Correct me if I'm wrong.

Wanna sell the cracked LCD?

Not always,so far nothing bad happend to my packages.
Sent arround 100+ packages via Pos Laju and they all arrived safely but some of the guys/ladies in the counter are very rude.Just backing up Pos Laju as they served me well till now .The person who's responsible for our packages is the seller itself(makesure you pack the item well with double+triple protection)and the second person is the courier guy who send the packages to your doorstep.

After I checked with him via MSN, he deny that it is not the packaging problem. He say it is default manufacture package and eveytime mention he done thousand of posting. I ask him is he 100% sure about the safety of this kind of package, he say very sure it is safe!

Whatever, last time he bank in 100 to me and want me to close this case. At that time, I only dare to say "OK", coz I don't know what will happen to my LCD, it is still at the supplier side. But after the long time discuss and think, I realise that this is not very fair to me.

1. regarding d packaging tat u alwiz blamming on, seriously, y not u PM relaxjack, trix, linkeong & ask them how i packed? it's all d same. n same goes to my 36 LCD tat i've sold. n tat's wut i got from d supplier, he gav me a box of LCD, i just wrap it wif chocolate mahjong paper so tat poslaju ppl wun noe it's LCD, n i even requested them to stick Fragile stickers kaw kaw on d mahjong paper

2. n also, what do u mean tat i bank in RM100 n wan u to close this case? we settled tis case nicely tat day. Check tis out ppl


I NEVER ASK U TO CLOSE THIS CASE BY BANK IN RM100 OK! dun simply accuse me

and also, wut u mean that "i said OK coz I don't know what will happen to my LCD, it is still at the supplier side"

u mean u just say OK just to get my RM100 & den later u say Not OK? i was asking u



u answered OK.

This post has been edited by vikingw2k: May 12 2006, 11:47 AM

chill bros...

so

Wht from what I read is cheahchongseng because his "spoiled" LCD in supplier side so he just say : okok .

and while vikingw2k bank in RM100 and thaught everythings is settle already.



After cheahchongseng get back his LCD and RM100 which bank in by vikingw2k , he decided to continue his complain.



so now cheahchongseng is saying vikingw2k in MSN
"gurantee Poslaju 100% safe "

While vikingw2k is seller ,and he stated very well
"Postlaju Available , Buyer bears any Lost / Damage during Shipping, I've done plenty of poslaju, none of them missing,but i will NOT guarantee."

This post has been edited by lgs: May 12 2006, 12:16 PM

it's not tat i thought that evting settle already, but it was d seller who told me OK, and agree to settle..n moreover, he changed the topic to "Seller dispute solved , other remains Q" , right after i bank in my money

wut tis means? obviously it's solved between us.

This post has been edited by vikingw2k: May 12 2006, 01:11 PM

"Postlaju Available , Buyer bears any Lost / Damage during Shipping, I've done plenty of poslaju, none of them missing,but i will NOT guarantee."
If this can work, then I just simply put a spoiled LCD inside the box and there is no protection on the screen, and do something look like damage outside. So can push the responsible and blame delivery company.

1. firstly, i never use the statement above to run away from my responsibility, if i were to run from my responsibility, do u think that i would ask u to send bck the LCD, chasing my supplier evday to check the status, and sms u evtime i get the latest new to update the status of warranty claiming, n even refunded u my profit?

2. So CheahChongSeng, are u simply accusing me that i simply put a spoiled LCD inside n send it to u?