Poslaju always have a bad reputation. Relate to my case, I have a 100% loss too. I've sent 5 mmcs thru poslaju to EM, all packaged nicely with loads of papers, foam etc. It arrived at receiver's place with 2 mmcs broken into half. I didn't believe it until the receiver sent me the picture of the item. Really scary, broke thru the package, foam, paper, and the plastic container which protect each and every mmc!

So... have to refund 2 mmc. Loss lor...

Not only poslaju, other delivery services also like that. They wouldn't take care of the items being sent since it does not belong to them. Even you stick "Fragile" all over the place also will be ignored.

That's why packaging is important. Put layers and layers of supporting stuffings and papers to prevent the item from being damaged from throwing lor. You know la, poslaju employs elephants to work for them