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 Posts missing in Finance - Credit Card Section, UOB credit card thread

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TSnothingz
post May 3 2013, 10:46 AM, updated 13y ago

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Link

Some posts were missing including mine.

I remembered that member, miraclejustin was complaining that UOB charged him RM50 gst although he did not activate the card and the customer service told him to meet certain criteria to get RM50 cash back.

My replied was, he can follow the suggestion of the CS and he got nothing to lose. Simply swipe his card 3 times.

Are there anything wrong with the above posts? This is the current promotion offered by UOB can clearly spelled out in their official website.

I believe is our mod, the so hye who deleted the above posts. This so hye had also deleted my posts numerous times and replied sarcastically in the section repeatedly but still no action against him.

I demand for explanation. Thank you.
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post May 3 2013, 10:53 AM

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What, AGAIN???

Have LYN become like the mass media, where differing opinions cannot be heard?
se7en
post May 4 2013, 11:52 AM

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Did you try to PM the moderator in charge and request for an explanation?
TSnothingz
post May 6 2013, 02:56 PM

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QUOTE(se7en @ May 4 2013, 11:52 AM)
Did you try to PM the moderator in charge and request for an explanation?
*
He always says he does not want to give the mindset that gst can be waived while no laws or regulations specifically mentioned that we cant use that word. His theory is, i talk you listen.

This is not the first time he deleted my post, the last time i argued with him was solved by Boon. After the incident, this so hye still keeps on deleting my posts when my post mentions gst waiver or carries similar meaning.

What is there to discuss while you always say you are right and others are always wrong? Somemore you can see a lot of his sarcastic posts there to irritate other members, instead of helping other members, he creates arguments

This post has been edited by nothingz: May 6 2013, 02:57 PM
se7en
post May 6 2013, 03:22 PM

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please do not use derogatory terms against the moderators or you will earn yourself a suspension.

we will listen to your comments as well as request an explanation from the moderator with regards to his actions.
KTCY
post May 6 2013, 06:20 PM

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This is not the first time ! I faced that a few times. Even I voiced out complaints regarding certain bank bad customer service experience, it got deleted as well.
No reason given, nothing !

Way too arrogant !

I believe this forum / sub-boards are for all the people to share experience and things. But having to delete off, it's ridiculous. Might as well just close the discussion board.

Just my 2cent. Moderator at least should PM if he / she find the post offensive then we as a poster will at least modify it.


Human Nature
post May 6 2013, 06:48 PM

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I believe the post was deleted because it was a duplicate post, which can be found at another thread:

https://forum.lowyat.net/topic/2243367/+1920

Post #1922, which I have replied to and the matter is considered closed.
TSnothingz
post May 6 2013, 09:51 PM

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QUOTE(Human Nature @ May 6 2013, 06:48 PM)
I believe the post was deleted because it was a duplicate post, which can be found at another thread:

https://forum.lowyat.net/topic/2243367/+1920

Post #1922, which I have replied to and the matter is considered closed.
*
do you really track hye's activity? he has deleted a lot of my posts which you may not be aware of. most of them at the UOB thread there
Human Nature
post May 6 2013, 09:59 PM

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QUOTE(nothingz @ May 6 2013, 09:51 PM)
do you really track hye's activity? he has deleted a lot of my posts which you may not be aware of. most of them at the UOB thread there
*
I am not a staff or a mod or se7en. Just pointing out as per topic about that particular post.
TSnothingz
post May 10 2013, 05:07 PM

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No outcome on my complaint?
RBR
post May 10 2013, 06:14 PM

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I have asked hye to respond, as he is best placed to do so. That said, I suspect I know what has happened.
TSnothingz
post May 22 2013, 09:39 AM

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QUOTE(RBR @ May 10 2013, 06:14 PM)
I have asked hye to respond, as he is best placed to do so.  That said, I suspect I know what has happened.
*
He had more than 10 days to respond on my complaint which he had not done so. At the same time, he is still active in the forum.

Can i assume that he had agreed on my allegation that he had wrongfully deleted my/other members' posts at cc section?

Does he owe us an apology for repeatedly deletion of our posts/comments which were actually genuine replies?
RBR
post May 23 2013, 08:41 PM

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I'll look into it.
TSnothingz
post Jun 7 2013, 09:42 PM

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QUOTE(RBR @ May 23 2013, 08:41 PM)
I'll look into it.
*
another 2 weeks gone, our dear hye still does not want to defend himself here. does he feel guilty? don't know how to defend himself? hide himself under the sand?

anyway, it is now due to return me justice.
TSnothingz
post Jun 30 2013, 05:26 PM

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RBR
se7en

your explanations have been long overdue and that coward hye dares not even come here to explain his noob/childish act?
idoblu
post Jul 3 2013, 08:52 PM

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This post has been edited by idoblu: Jul 7 2013, 09:08 AM
TSnothingz
post Jul 4 2013, 06:05 PM

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when members do wrong, banhammer, suspension, thread deletion can come altogether but while mod do wrong, 1 month also cannot give explanation. world class!
TSnothingz
post Aug 5 2013, 07:48 PM

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Is this the attitude of the Admins of LYN? Promised to look into the matter but never did even after weeks. Cannot set a good example but expect the members here to behave, totally nonsense!
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post Aug 5 2013, 09:02 PM

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QUOTE(nothingz @ Aug 5 2013, 07:48 PM)
Is this the attitude of the Admins of LYN?  Promised to look into the matter but never did even after weeks.  Cannot set a good example but expect the members here to behave, totally nonsense!
*
feel sorry for you bro.
havent face this kind of trouble before.
Mr.Docter
post Aug 5 2013, 10:57 PM

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QUOTE(nothingz @ Jul 4 2013, 06:05 PM)
when members do wrong, banhammer, suspension, thread deletion can come altogether but while mod do wrong, 1 month also cannot give explanation. world class!
*
I am agree with you, that someone HAVE to come here to justify his act. Failure to do so (on top of no action taken by other authorities personnel) will somehow implies if you are somebody, you are untouchable. Almost no different with how some of our current political individual acts.

HOWEVER to avoid YOU from becoming the target here, I hope you can be more subtle in channeling your anger/feeling.

Best of luck in solving this issue. People are silently watching to know the ending wink.gif
TSnothingz
post Aug 6 2013, 01:30 PM

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Just some inefficient clowns who dont know how to run the show, prefer to hide their heads under the sand like an ostrich, dare not face the truth

That fella who likes to delete my post sounded so damn MAN in the credit card section but when it comes to Helpdesk Section, he totally got no balls to explain his noob acts. Somemore those higher authority chose to protect that kid, although continuously being humiliated. typical 1Malaysia spirit
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post Aug 6 2013, 11:04 PM

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QUOTE(nothingz @ Aug 6 2013, 01:30 PM)
Just some inefficient clowns who dont know how to run the show, prefer to hide their heads under the sand like an ostrich, dare not face the truth

That fella who likes to delete my post sounded so damn MAN in the credit card section but when it comes to Helpdesk Section, he totally got no balls to explain his noob acts. Somemore those higher authority chose to protect that kid, although continuously being humiliated. typical 1Malaysia spirit
*
i feel sorry for what has happened to you but i hope you can reduce the anger in your current posts to avoid being beaten by banstick.

since i cant help, lets wait and see how are the results.
TSnothingz
post Aug 7 2013, 02:13 PM

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QUOTE(raymondtong94 @ Aug 6 2013, 11:04 PM)
i feel sorry for what has happened to you but i hope you can reduce the anger in your current posts to avoid being beaten by banstick.

since i cant help, lets wait and see how are the results.
*
only those who did wrong will feel offended while others are just holding pop corn. those that are incapable should at least apologise but they chose to act stupid. this is leadership quality of LYN
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post Aug 27 2013, 05:25 PM

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QUOTE(KTCY @ May 6 2013, 06:20 PM)
This is not the first time ! I faced that a few times. Even I voiced out complaints regarding certain bank bad customer service experience, it got deleted as well.
No reason given, nothing !

Way too arrogant !

I believe this forum / sub-boards are for all the people to share experience and things. But having to delete off, it's ridiculous. Might as well just close the discussion board.

Just my 2cent. Moderator at least should PM if he / she find the post offensive then we as a poster will at least modify it.
*
Agree with you point.

personally i do appreciate Mod or Admin to point out the wrong use of certain so-called finance "term". But the attitude of being Guru in Finance or not friendly reply upset many members.

Sorry to say it make me feel like this forum belong to my father. Don't like my rules please leave.
tifosi
post Aug 27 2013, 11:59 PM

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Hi RBR and se7en,

I would like to report against @hye, the moderator at the Credit Card Section. He deleted my post because I was replying against him implying that he is wrong.

QUOTE(hye @ Aug 27 2013, 06:34 AM)
I'd like to remind our readers that GST are not waiverable for credit cards in Malaysia. If you wish to use credit card, pay the GST. Else if you insist to get GST waived then there's a great product for you - get the Citibank debit card. No need to ask others on how to get GST waived.

I hope I made myself clear on this long standing and never ending issue.
*
I replied that the GST could be absorbed by the bank depending on your usage. I have had a card that I swiped for more than 30K pa and when I called them they absorbed the GST for me. So I told him off that it's possible and I've been there and done that. Told him that what doesn't work for you doesn't necessary don't work on others.

You can check on your log on what I had posted in the Citibank thread in CC section.

He is the most arrogant moderator I ever seen in my 10 years lurking in this forum. He thinks he is the only right person in the forum. Not the first time I encountered these situations but I think enough is enough so I am lodging a report here. I'm not the only person that encounter issues with him as well.

I do hope to see him stripped off his moderation power and elect someone else who is more humble/knowledgeable and do not boost around as if he owns the forum.

I really hope the Admins could do something about it and NOT NATO. Thanks
KTCY
post Aug 28 2013, 10:58 AM

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QUOTE(tifosi @ Aug 27 2013, 11:59 PM)
Hi RBR and se7en,

I would like to report against @hye, the moderator at the Credit Card Section. He deleted my post because I was replying against him implying that he is wrong.
I replied that the GST could be absorbed by the bank depending on your usage. I have had a card that I swiped for more than 30K pa and when I called them they absorbed the GST for me. So I told him off that it's possible and I've been there and done that. Told him that what doesn't work for you doesn't necessary don't work on others.

You can check on your log on what I had posted in the Citibank thread in CC section.

He is the most arrogant moderator I ever seen in my 10 years lurking in this forum. He thinks he is the only right person in the forum. Not the first time I encountered these situations but I think enough is enough so I am lodging a report here. I'm not the only person that encounter issues with him as well.

I do hope to see him stripped off his moderation power and elect someone else who is more humble/knowledgeable and do not boost around as if he owns the forum.

I really hope the Admins could do something about it and NOT NATO. Thanks
*
second that. Moderator is there to help, not to simply delete our post.
Point out our wrong, not delete the post without any info.
Way too arrogant.
Human Nature
post Aug 28 2013, 11:44 AM

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The problem will start when the CC forum will be littered with multiple questions on how to waive GST.

Perhaps one way is to allow one specific thread and the thread starter should be responsible for the outcomes.
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post Aug 28 2013, 11:27 PM

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QUOTE(tifosi @ Aug 27 2013, 11:59 PM)
Hi RBR and se7en,

I would like to report against @hye, the moderator at the Credit Card Section. He deleted my post because I was replying against him implying that he is wrong.
I replied that the GST could be absorbed by the bank depending on your usage. I have had a card that I swiped for more than 30K pa and when I called them they absorbed the GST for me. So I told him off that it's possible and I've been there and done that. Told him that what doesn't work for you doesn't necessary don't work on others.

You can check on your log on what I had posted in the Citibank thread in CC section.

He is the most arrogant moderator I ever seen in my 10 years lurking in this forum. He thinks he is the only right person in the forum. Not the first time I encountered these situations but I think enough is enough so I am lodging a report here. I'm not the only person that encounter issues with him as well.

I do hope to see him stripped off his moderation power and elect someone else who is more humble/knowledgeable and do not boost around as if he owns the forum.

I really hope the Admins could do something about it and NOT NATO. Thanks
*
I like the way and confident he have till he won't bother to come and justify his action here even after all these complaints.

Watching how this issue will end though smile.gif
cfa28
post Aug 29 2013, 10:36 AM

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QUOTE(nothingz @ Aug 5 2013, 07:48 PM)
Is this the attitude of the Admins of LYN?  Promised to look into the matter but never did even after weeks.  Cannot set a good example but expect the members here to behave, totally nonsense!
*
Hi sis (or is it Bro).

I can feel your pain but unfortunately, since this is a free forum, not much u can do about it. Just continue posting and if its deleted, just PM the person your views / comments.

To say that u want to delete how to waive GST cos there is no regulation is just as good as telling people that u cannot ask for a better Interest Rate for your Housing Loan and just pay the price quoted.

Everybody knows that Banks are willing to waive GST for selected customers depending on your usage pattern.

OCBC Titanium is automatic waiver if annual usage is above a certain amount. Its in their T&C.

I managed to ask Public Bank to waive for me as I was a good customer. Citi, CIMB, Hong Leong refused to waive, so I cancel.

This forum belongs to [Se7en] and he is actually not answerable to us, cos we pay nothing. However, he is very polite not to repeat the famous UMNO mantra,

Kalau Tak Suka, <insert>, but I suspect, if u push him too hard, he may just say that.

Happy posting and mods, happy deleting moderating.

To add on, those who say that the RM50 GST is legally required, there is a difference between "Tax Planning" and "Tax Evasion".

Asking Banks to waive GST is Tax Planning cos the Govt still gets the RM50, just not directly from your pocket.

Tax Evasion is different. You cannot evade the RM50 GST other than to cancel your CC. So, no crime is involved here and although I am not a Lawyer, I will challenge anyone to prove otherwise.

That said, since I don't pay anything, I have no issue to my post being deleted. Just wondering how long this post will remain.

This post has been edited by cfa28: Aug 29 2013, 11:41 AM
Human Nature
post Aug 29 2013, 10:48 AM

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QUOTE(cfa28 @ Aug 29 2013, 10:36 AM)
Hi sis (or is it Bro).

I can feel your pain but unfortunately, since this is a free forum, not much u can do about it.  Just continue posting and if its deleted, just PM the person your views / comments.

To say that u want to delete how to waive GST cos there is no regulation is just as good as telling people that u cannot ask for a better Interest Rate for your Housing Loan and just pay the price quoted.

Everybody knows that Banks are willing to waive GST for selected customers depending on your usage pattern.

OCBC Titanium is automatic waiver if annual usage is above a certain amount. Its in their T&C.

I managed to ask Public Bank to waive for me as I was a good customer.  Citi, CIMB, Hong Leong refused to waive, so I cancel.

This forum belongs to [Se7en] and he is actually not answerable to us, cos we pay nothing.  However, he is very polite not to repeat the famous UMNO mantra,

Kalau Tak Suka, <insert>, but I suspect, if u push him too hard, he may just say that.

Happy posting and mods, happy deleting moderating.
*
OCBC is offering RM50 as Annual Usage Bonus and it should not be perceived as automatic waiver for anything. No mention of waiver in their T&C. It is up to the customer to use the RM50 to offset or pay for the GST or he/she can spend it on other things.
cfa28
post Aug 29 2013, 11:00 AM

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QUOTE(Human Nature @ Aug 29 2013, 10:48 AM)
OCBC is offering RM50 as Annual Usage Bonus and it should not be perceived as automatic waiver for anything. No mention of waiver in their T&C. It is up to the customer to use the RM50 to offset or pay for the GST or he/she can spend it on other things.
*
NO. My Annual Statement and my wife shows an GST amount and the corresponding Waiver and my detail T&C Sheet says that GST will be waived if Annual Usage is at least x amount.
Human Nature
post Aug 29 2013, 11:02 AM

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QUOTE(cfa28 @ Aug 29 2013, 11:00 AM)
NO. My Annual Statement and my wife shows an GST amount and the corresponding Waiver and my detail T&C Sheet says that GST will be waived if Annual Usage is at least x amount.
*
Saw the new PDS. Interesting, I will bring this up at the OCBC thread.

This post has been edited by Human Nature: Aug 30 2013, 08:13 PM
elimi8z
post Aug 29 2013, 11:57 AM

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woah,even se7en and rbr can't hold hye on his leash?

Epic
wKkaY
post Aug 29 2013, 07:26 PM

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I'm looking into this now.
TSnothingz
post Aug 29 2013, 08:43 PM

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QUOTE(tifosi @ Aug 27 2013, 11:59 PM)
Hi RBR and se7en,

I would like to report against @hye, the moderator at the Credit Card Section. He deleted my post because I was replying against him implying that he is wrong.
I replied that the GST could be absorbed by the bank depending on your usage. I have had a card that I swiped for more than 30K pa and when I called them they absorbed the GST for me. So I told him off that it's possible and I've been there and done that. Told him that what doesn't work for you doesn't necessary don't work on others.

You can check on your log on what I had posted in the Citibank thread in CC section.

He is the most arrogant moderator I ever seen in my 10 years lurking in this forum. He thinks he is the only right person in the forum. Not the first time I encountered these situations but I think enough is enough so I am lodging a report here. I'm not the only person that encounter issues with him as well.

I do hope to see him stripped off his moderation power and elect someone else who is more humble/knowledgeable and do not boost around as if he owns the forum.

I really hope the Admins could do something about it and NOT NATO. Thanks
*
QUOTE(KTCY @ Aug 28 2013, 10:58 AM)
second that. Moderator is there to help, not to simply delete our post.
Point out our wrong, not delete the post without any info.
Way too arrogant.
*
thank you for your support, at least i'm not alone. that hye is still hiding his head below the sand

QUOTE(cfa28 @ Aug 29 2013, 10:36 AM)
Hi sis (or is it Bro).

I can feel your pain but unfortunately, since this is a free forum, not much u can do about it.  Just continue posting and if its deleted, just PM the person your views / comments.

To say that u want to delete how to waive GST cos there is no regulation is just as good as telling people that u cannot ask for a better Interest Rate for your Housing Loan and just pay the price quoted.

Everybody knows that Banks are willing to waive GST for selected customers depending on your usage pattern.

OCBC Titanium is automatic waiver if annual usage is above a certain amount. Its in their T&C.

I managed to ask Public Bank to waive for me as I was a good customer.  Citi, CIMB, Hong Leong refused to waive, so I cancel.

This forum belongs to [Se7en] and he is actually not answerable to us, cos we pay nothing.  However, he is very polite not to repeat the famous UMNO mantra,

Kalau Tak Suka, <insert>, but I suspect, if u push him too hard, he may just say that.

Happy posting and mods, happy deleting moderating.

To add on, those who say that the RM50 GST is legally required, there is a difference between "Tax Planning" and "Tax Evasion".

Asking Banks to waive GST is Tax Planning cos the Govt still gets the RM50, just not directly from your pocket.

Tax Evasion is different. You cannot evade the RM50 GST other than to cancel your CC. So, no crime is involved here and although I am not a Lawyer, I will challenge anyone to prove otherwise.

That said, since I don't pay anything, I have no issue to my post being deleted.  Just wondering how long this post will remain.
*
you set rules, you expect members to follow. does it mean that moderators don't have to follow? when members raise objections, you see how that coward reacts? he was too manly to delete my posts but no balls to admit mistake, should have cut his ....
TSnothingz
post Aug 29 2013, 08:49 PM

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i remembered that i posted at the Citibank Card Thread to ask that covard hye to respond here few days ago since he kept on mentioning GST this and that, he could not prove himself right here but still dare to post at the CC Section
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post Aug 30 2013, 12:43 PM

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QUOTE(Mr.Docter @ Aug 28 2013, 11:27 PM)
I like the way and confident he have till he won't bother to come and justify his action here even after all these complaints.

Watching how this issue will end though smile.gif
*
Properly because nobody properly tagged/ quoted him here? Not sure if pasting a quote indirectly gains you a "reply to me".

So here: hye


TSnothingz
post Aug 30 2013, 01:39 PM

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QUOTE(Seager @ Aug 30 2013, 12:43 PM)
Properly because nobody properly tagged/ quoted him here? Not sure if pasting a quote indirectly gains you a "reply to me".

So here: hye
*
i have quoted his name number of times, he is just to covard to come here admit mistakes. he got no gxgx ok?
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post Aug 30 2013, 01:40 PM

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b00n, cherroy, and I have come to a consensus to allow discussions of "GST Waiver". The term may be technically incorrect (depending on your perspective), but it is not illegal and not morally wrong to discuss it.

Let's put this matter to rest now.
cfa28
post Aug 30 2013, 01:49 PM

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QUOTE(wKkaY @ Aug 30 2013, 01:40 PM)
b00n, cherroy, and I have come to a consensus to allow discussions of "GST Waiver". The term may be technically incorrect (depending on your perspective), but it is not illegal and not morally wrong to discuss it.

Let's put this matter to rest now.
*
Its good that the Owners / Staff / Moderators of LYN are open to members feedback. To those who fought for this cause, congrats, but please refrain from further name callings or victory parades and lets move on for the next 'just cause' to champion.


wKkaY
post Aug 30 2013, 01:55 PM

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QUOTE(cfa28 @ Aug 30 2013, 01:49 PM)
Its good that the Owners / Staff / Moderators of LYN are open to members feedback.  To those who fought for this cause, congrats, but please refrain from further name callings or victory parades and lets move on for the next 'just cause' to champion.
*
+1
b00n
post Aug 30 2013, 07:52 PM

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May I also post my first and final word here to clarify the usage of the term "waiver".

Like I explained to wKkay also, the bank has no right to "waive" tax which is imposed and to be collected by tax department. The banks are merely collecting from the customer, hence the billing; and pays to the tax department.

They can however have usage programs which if one qualifies, the banks will discretionary "pay on-behalf" of the customers. Even for customer whom defaulted on their payments on card, the bank still has to pay the tax department the RM50.

Since Credit Card section sits under Finance umbrella, we should advocate responsible financing and refrain from giving the perception (especially to new guys) that the banks "waive" this tax.

The original intention of this RM50 tax per card is not only meant for Government Revenue which everyone perceive, but also to deter over-leverage on cards which is one of the contributing factor to the rising household debt. The banks does not profit from this tax collection.

So pls for everyone whom has posted in this topic and are also regulars in Credit Card section; advice accordingly and refrain from giving out the perception it is a waiver from the banks. It is the banks paying on-behalf.

Btw, banks are not allowed to "advertise" blatantly that they are "waiving" tax, hence OCBC Titanium case; I honestly do not know how it went through the compliance department because they can be fined by the tax department and BNM.

This post has been edited by b00n: Aug 30 2013, 07:54 PM
Human Nature
post Aug 30 2013, 08:19 PM

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+1

Just to add for the OCBC case, they are using the term 'Auto GST Redemption' upon a minimum retail spend/cash advance per annum.
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post Sep 4 2013, 09:56 PM

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QUOTE(wKkaY @ Aug 30 2013, 01:40 PM)
b00n, cherroy, and I have come to a consensus to allow discussions of "GST Waiver". The term may be technically incorrect (depending on your perspective), but it is not illegal and not morally wrong to discuss it.

Let's put this matter to rest now.
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thank you for the unbiased view, this should set a very good example that there is no one man show in a specific section that allows him to delete comments freely.

before arriving to the judgement, he still kept on deleting other members' and my posts, should there be any action against hye? he should at least apologise for the mistakes he had done and not act blind over there. he sets such a bad example and unfit to be a moderator!
wKkaY
post Sep 4 2013, 10:16 PM

misutā supākoru
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QUOTE(nothingz @ Sep 4 2013, 09:56 PM)
thank you for the unbiased view, this should set a very good example that there is no one man show in a specific section that allows him to delete comments freely.

before arriving to the judgement, he still kept on deleting other members' and my posts, should there be any action against hye? he should at least apologise for the mistakes he had done and not act blind over there. he sets such a bad example and unfit to be a moderator!
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Actually, we provide hye and other section moderators the autonomy to run their sections as they please. They can set rules and enforce them. What hye did is well within the boundaries we set, so no apology is needed.

However, the rules can be contested, as you have done.

I think our shortcoming, as a moderating team, is that we weren't decisive on whether we wanted to continue or change this rule. This matter really should have been closed in May.

While I have your attention, I would like to point out that you that you have acted in an unbecoming manner when you lashed out insults at hye. We normally take action on that, but in this case I have made an exception as I saw that you only did it when you weren't getting any response. I ask that you refrain from doing that in the future.

Thanks.
TSnothingz
post Sep 4 2013, 11:27 PM

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Removed. This isn't a competition and we don't keep score here -wK

This post has been edited by wKkaY: Sep 4 2013, 11:37 PM

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