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Hardware Official Microsoft Surface Thread V1

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pristine
post Sep 10 2013, 01:12 AM

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QUOTE(Silverfire @ Sep 10 2013, 01:04 AM)
Some times Poslaju does that to my parcels too sad.gif They don't leave it on the driveway la, but they throw it in shakehead.gif

Best courier I've used should be Taqbin, have not tried DHL or FedEx.
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So far never experienced poslaju throwing my stuff.

Taqbin is amazing. DHL and fedex is quite a premium service. Their tracking is top notch, UPS is even better.

TS! Could we/you compile a list of apps surface users should/recommended to dl? Been seeing a the same kind of question appearing often. Especially for newer users.
pristine
post Oct 1 2013, 02:06 PM

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Is anyone using the micro hdmi to hdmi or VGA or dvi adapter? Where did you buy from? I'm looking to get one but all I can seem to find are micro hdmi to hdmi cables. I don't want cable. doh.gif
pristine
post Oct 1 2013, 02:35 PM

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Was thinking more of like this.

user posted image
pristine
post Oct 15 2013, 01:33 AM

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QUOTE(Xirality @ Oct 15 2013, 01:29 AM)
You're the first person who share service experience in here. I can feel your frustration.

I was shock that their service that sucks because they are quite famous here. Lots of college collaborate with them and they sold many Surface RT to universities.

Thanks for sharing your experience, do update us what happen next  nod.gif

and thanks for liking our country  tongue.gif
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Microsoft's service hotline for the Surface is actually quite frustrating if you choose to speak in English. They sent my call to China and it was rather torturous. And the service codes/e-mails/tickets have a time limit so you need to respond within the time, so if you're busy then it'll be rather difficult.

I sent my touch cover for RMA with box everything, it came back without the original box. To top it up, courier threw into my garage. shocking.gif
pristine
post Oct 15 2013, 01:36 AM

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QUOTE(Xirality @ Oct 15 2013, 01:34 AM)
what the freak!

I have doubts in purchase Surface 2 now  doh.gif
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Yeah. Courier was TNT, and actually I was warned by Harvey Norman to choose to speak in BM which I did at first, then the machine allowed me to choose BM or English again so I probably went wrong there. Never going to speak to Microsoft Surface division in English again. lol.
pristine
post Oct 15 2013, 01:45 AM

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QUOTE(Xirality @ Oct 15 2013, 01:40 AM)
they bad in English or what?
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they spoke funny and I couldn't really understand them. had to keep asking them to repeat. and then I repeated what they said so I was sure I heard correctly. sweat.gif
pristine
post Oct 15 2013, 11:02 AM

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QUOTE(stellaanne @ Oct 15 2013, 10:31 AM)
haiz...how come microsoft so sucks like this.they just thinking to selling their device out.without thinking about the future problem happen to the customers.why they can launch in asia.if they dont even have a service centre?no capital company?i think they have much money.
haiz...really frustating me.
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IINM there are other divisions locally that handle different things. Just that surface division is in china.
pristine
post Oct 17 2013, 11:39 PM

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updating mine now! have to download 2+ GB. lol
pristine
post Oct 18 2013, 12:29 PM

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New Facebook app addition to the store is nice. Proper Facebook app by Facebook themselves.

If you guys plug up your surface RT to a larger screen, split screen can get pretty awesome. brows.gif

Something to share with you guys. Windows 8.1 Review

This post has been edited by pristine: Oct 18 2013, 12:30 PM
pristine
post Oct 18 2013, 12:51 PM

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QUOTE(subrok007 @ Oct 18 2013, 10:11 AM)
guys, what games you all play in surface rt??
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I've got Robotek and Reaper installed on mine. Along with a few emulators, but I haven't tried that.

Hook up your RT to a large screen, plug up a wireless xbox controller and you've got a console. Somewhat. thumbup.gif
pristine
post Oct 18 2013, 02:23 PM

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QUOTE(subrok007 @ Oct 18 2013, 02:04 PM)
which emulators that work with surface RT?? can share??
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The ones I have are snes8x, VGb and gba I think.
pristine
post Oct 18 2013, 04:21 PM

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Has anyone tried split snap screens on an external display? I'm trying to get 4 snap screens but can only get 3. Using a 27" monitor.
pristine
post Oct 19 2013, 11:58 AM

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QUOTE(underworld @ Oct 19 2013, 11:39 AM)
after upgrade to windows rt 8.1 ,
need to re download the apps from the windows store
new apps I downloaded wont appear the shortcut on the metro start menu

anybody have this problem ?
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Mine seems to be working fine. Didn't have to redownload or change anything.
pristine
post Oct 21 2013, 04:45 PM

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QUOTE(blabla987 @ Oct 21 2013, 04:33 PM)
hey sifu, does anyone know where to buy screen protector and casing for windows surface rt?
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You can find hirota on the forums.
pristine
post Oct 21 2013, 05:56 PM

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QUOTE(menghao @ Oct 21 2013, 05:03 PM)
hi guys , if the fabric on the type keyboard is came off ( the connector part ) , can claim warranty from Microsoft?
they will replace a new keyboard?
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How bad? Maybe post a photo?

They replaced my touch cover for me coz the corners were splitting. Just don't bother sending the original box. They wont return it to you.
pristine
post Oct 21 2013, 06:15 PM

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Why 8.1 update retracted

So if that's the reason, then what? All of us running 8.1 will eventually have the error/can not reboot ever/what? blink.gif
pristine
post Oct 21 2013, 06:35 PM

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QUOTE(nexus2238 @ Oct 21 2013, 06:27 PM)
I think the current status is MS can't really tell why WRT8.1 is giving hell to some Surface units, and going alright for other units.
That's why MS decide to pull it altogether from the Store  hmm.gif
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Well, even so, it would be good to know whether the ones that got the update before the pull are in any danger. laugh.gif
pristine
post Oct 21 2013, 11:27 PM

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QUOTE(Ivangile @ Oct 21 2013, 11:20 PM)
Dear all, any one of you have problem with your touch cover? Mine cover edge is tearing and almost can see the inner layer. Besides, there seems to be glitch for touch cover, sometimes my surface couldn't get any input and need to off and on to get it detected.

Anyone have idea whether who should I refer to for this?
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HAHA! ME! I had the same problem. Send it for RMA. Call Microsoft directly and talk to the customer service agent. If you can speak bahasa, take that option otherwise they might send you to a China service agent.
pristine
post Oct 21 2013, 11:45 PM

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QUOTE(Ivangile @ Oct 21 2013, 11:32 PM)
How long would it take for the new cover to come? Now kinda using it everyday...
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I don't remember exactly, coz someone will come and collect the cover from you, then after awhile a new/repaired on will come back. About 2-3 weeks?
pristine
post Oct 22 2013, 01:12 PM

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QUOTE(menghao @ Oct 22 2013, 09:50 AM)
for this kind of problem can claim warranty?
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Yeah, can. But probably case to case basis. I got mine replace coz three corners of my touch cover split open. Just give it a shot and call them.

QUOTE(marauderz @ Oct 22 2013, 09:51 AM)
Question For Ppl Who Upgraded Surface Pro to 8.1

Have you guys seen any problems resuming from hibernate? I just noticed that my Surface Pro has been failing to resume from Hibernate after the 8.1 update. Seems like I'm not the only one to based on the forums.
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I had a similar problem that day when I shut down my surface rt and booted it some time later. Haven't turned it off since then. Lol. No problems from standby though.

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