kenot be. i dun like e keras. can i get free upgrade to c250 ngek ngek ngek
mitsubishi wrecked customer's car, duwan pay compensation
mitsubishi wrecked customer's car, duwan pay compensation
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Apr 15 2013, 10:16 AM
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Junior Member
143 posts Joined: Jul 2009 |
kenot be. i dun like e keras. can i get free upgrade to c250 ngek ngek ngek
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Apr 15 2013, 10:19 AM
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Junior Member
84 posts Joined: Jan 2012 |
QUOTE(dinraxxx @ Apr 15 2013, 08:33 AM) Hi guys, I keep in touch with Ms Chai about her case before the attention from people became obviously exaggerated. She told me that they offer her to repair the whole thing for free, but she requested that they replace to a new car or refund on that car. If you look on the damage, the damage extends to the undercarriage of the car and also damages the chassis. Even if the repairs is done, the car's driving and feel would never be the same. What's making her angry is that, Mitsubishi Motors Malaysia don't pay full attention towards her case and did not assist her in settling this matter. They also seem to want to cover the story up by blocking her from their Facebook page. If you want the full story, I will post screenshots of her chat with me. QUOTE(FlamingFox @ Apr 15 2013, 08:46 AM) Haihz my car kena accident last year and til today, can still feel it's not as nice as it used to be. Although repaired, any vehicle with serious collision damage won't ever be the same again. Worst case, if you are involved in another accident. Watch below posted video! |
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Apr 15 2013, 10:22 AM
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Senior Member
1,836 posts Joined: Dec 2007 |
Okay, owner replied this to me just now:
10:10am Elizabeth Chai Option 1 : Subsequent to the unfortunate incident, we will make good your vehicle and the cost of repair will be borne by us. Upon completion, full inspection and diagnosis will be done by Mitsubishi Motor Malaysia's technical personnel to ensure the quality of work and meet the required condition. Additional offer: a) FREE service maintenance for TWO years i.e. 60,000km or 36 months to 90,000km or 54 months, whichever comes first from the date of vehicle's registration date. b) Cash amount RM2,000.00 as compensation of loss of use. c) Extended warrant of ONE year of 20,000km whichever comes first effective from the expiry of standard warranty of 3 years or 100,000km. Within the extended warranty period, we will undertake to replace and make good any part damages or issues arising as a result of the said repair. Option 2: Car replacement with another similar model used vehicle (Mitsubishi Pajero Sport VGT) and same manufactured year (2011). The condition will be reasonably good, color preference subject to market availability at that moment. The selected vehicle will be fully inspected and diagnosed by Mitsubishi Motors Malaysia technical personnel to ensure it meet standard specification/requirement. Additional charges such as transfer fees, inspection fees and insurance premium will be fully borne by us. Additional offer : a) FREE service maintenance for ONE year or 20,000km to the selected vehicle effective from the existing mileage whichever comes first from the date of vehicle's registration date Option 3: Buy back your existing vehicle with agreeable request market value. In addition, cash amount RM2000.00 as a compensation of loss of use. Me option 3 could you explain it further 10:19am Elizabeth Chai Option 2 doesn't compensate anything in cash 10:19am Me meaning you buy the same brand new vehicle 10:19am Elizabeth Chai Option 3 is buy my car at market value so if market value is less than my existing loan balance, then I have to bear the cost all the accessories that I bought for my car will be wasted Option 2 is to overtrade my car with another USED unit which means should I decide to sell that car next time, it will be considered as third hand car. |
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Apr 15 2013, 10:26 AM
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Junior Member
143 posts Joined: Jul 2009 |
option 3 is the 1 easy to deal but u need to bare to lost of resell value.
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Apr 15 2013, 10:28 AM
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Senior Member
1,170 posts Joined: Apr 2011 From: Deus Vult |
QUOTE(dinraxxx @ Apr 15 2013, 10:22 AM) Okay, owner replied this to me just now: maybe take option 2, but ask MMM to label it as 'refurbished car' instead? at least the price wont drop that much...10:10am Elizabeth Chai Option 1 : Subsequent to the unfortunate incident, we will make good your vehicle and the cost of repair will be borne by us. Upon completion, full inspection and diagnosis will be done by Mitsubishi Motor Malaysia's technical personnel to ensure the quality of work and meet the required condition. Additional offer: a) FREE service maintenance for TWO years i.e. 60,000km or 36 months to 90,000km or 54 months, whichever comes first from the date of vehicle's registration date. b) Cash amount RM2,000.00 as compensation of loss of use. c) Extended warrant of ONE year of 20,000km whichever comes first effective from the expiry of standard warranty of 3 years or 100,000km. Within the extended warranty period, we will undertake to replace and make good any part damages or issues arising as a result of the said repair. Option 2: Car replacement with another similar model used vehicle (Mitsubishi Pajero Sport VGT) and same manufactured year (2011). The condition will be reasonably good, color preference subject to market availability at that moment. The selected vehicle will be fully inspected and diagnosed by Mitsubishi Motors Malaysia technical personnel to ensure it meet standard specification/requirement. Additional charges such as transfer fees, inspection fees and insurance premium will be fully borne by us. Additional offer : a) FREE service maintenance for ONE year or 20,000km to the selected vehicle effective from the existing mileage whichever comes first from the date of vehicle's registration date Option 3: Buy back your existing vehicle with agreeable request market value. In addition, cash amount RM2000.00 as a compensation of loss of use. Me option 3 could you explain it further 10:19am Elizabeth Chai Option 2 doesn't compensate anything in cash 10:19am Me meaning you buy the same brand new vehicle 10:19am Elizabeth Chai Option 3 is buy my car at market value so if market value is less than my existing loan balance, then I have to bear the cost all the accessories that I bought for my car will be wasted Option 2 is to overtrade my car with another USED unit which means should I decide to sell that car next time, it will be considered as third hand car. |
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Apr 15 2013, 10:28 AM
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Senior Member
619 posts Joined: Jul 2009 |
to be honest i think this time around they did deal with this problem responsibly , so i guess to bare a few k of lost is always better than to bare tens of thousands of lost
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Apr 15 2013, 10:34 AM
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Senior Member
3,772 posts Joined: Jan 2003 |
QUOTE(jie88 @ Apr 15 2013, 09:34 AM) u re kidding me bro , i was saying the value will drop , why the hell do you need to throw it away ? you are a joke , not the motor industry . Value drop only if it's disclsoed the car had an accident before. If no one say anything no one will know.QUOTE(kurangak @ Apr 15 2013, 09:38 AM) of coz still can be used, but not as good as it used to be, sumore this is a major accident, for sure the chassis got bend a little last time my kancil involved in accident almost similar to this (langgar lamp post, not tree) look not really that bad, but after the accident, when it goes above 80, the steering wheel will shake, bring to alignment, balanced the tire etc still dont fix... QUOTE(dinraxxx @ Apr 15 2013, 09:55 AM) Right now it's simple, TnC states they will held no responsibility upon the damage and loss upon the car. Meaning the owner can't do anything if it happens in the vicinity of the workshop. Now that the mechanic banged the car to a tree which is outside of the workshop site, and judging from the picture the owner posted, look at how the side-mirrors are pushed to the front by the impact. This shows that the car was at high speed at that time. Why the hell would a technician drive outside from the service center. If I bang your car, what would you say? Of course you want your money right? Pay up the damage incurred towards your vehicle. Look at how bad the damage would be. If it's just a minor accident with just the bodykit removed from the chassis, windshield or headlight busted can la consider for free replacement of parts, this? Look at the undercarriage , side fenders and bonnet man!you can even see the chassis exposed already! Even the radiator and engine are banged together. Would you say, "It's okay. Repair my car please to the original state." Hell no man. You'd definitely do the same thing. If you say you won't, then you are a joke brother. It's not fair to pass judement on the extent of damage, we are not qualified loss adjusters.their offer to repair for me is fair enough, shit happens. your luck lah sometimes. QUOTE(dinraxxx @ Apr 15 2013, 10:22 AM) Okay, owner replied this to me just now: This is already excellent from MMM. No need to go all out to smear them10:10am Elizabeth Chai Option 1 : Subsequent to the unfortunate incident, we will make good your vehicle and the cost of repair will be borne by us. Upon completion, full inspection and diagnosis will be done by Mitsubishi Motor Malaysia's technical personnel to ensure the quality of work and meet the required condition. Additional offer: a) FREE service maintenance for TWO years i.e. 60,000km or 36 months to 90,000km or 54 months, whichever comes first from the date of vehicle's registration date. b) Cash amount RM2,000.00 as compensation of loss of use. c) Extended warrant of ONE year of 20,000km whichever comes first effective from the expiry of standard warranty of 3 years or 100,000km. Within the extended warranty period, we will undertake to replace and make good any part damages or issues arising as a result of the said repair. Option 2: Car replacement with another similar model used vehicle (Mitsubishi Pajero Sport VGT) and same manufactured year (2011). The condition will be reasonably good, color preference subject to market availability at that moment. The selected vehicle will be fully inspected and diagnosed by Mitsubishi Motors Malaysia technical personnel to ensure it meet standard specification/requirement. Additional charges such as transfer fees, inspection fees and insurance premium will be fully borne by us. Additional offer : a) FREE service maintenance for ONE year or 20,000km to the selected vehicle effective from the existing mileage whichever comes first from the date of vehicle's registration date Option 3: Buy back your existing vehicle with agreeable request market value. In addition, cash amount RM2000.00 as a compensation of loss of use. Me option 3 could you explain it further 10:19am Elizabeth Chai Option 2 doesn't compensate anything in cash 10:19am Me meaning you buy the same brand new vehicle 10:19am Elizabeth Chai Option 3 is buy my car at market value so if market value is less than my existing loan balance, then I have to bear the cost all the accessories that I bought for my car will be wasted Option 2 is to overtrade my car with another USED unit which means should I decide to sell that car next time, it will be considered as third hand car. |
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Apr 15 2013, 10:40 AM
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Senior Member
2,294 posts Joined: Sep 2011 |
Elizabeth Chai Pei Shin?
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Apr 15 2013, 10:41 AM
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Senior Member
619 posts Joined: Jul 2009 |
QUOTE(rcracer @ Apr 15 2013, 10:34 AM) Value drop only if it's disclsoed the car had an accident before. If no one say anything no one will know. Bro you must be kidding me , you dont even know how to check if the car is accident free by checking the front frame of the car ? no one would take a 2nd hand car with previous accident record , hence the price is lower . no one is smearing MMM hell we dont even need to smear you can go see mmm fb page its full of complain now . i just wonder if you are working for MMMIt's not fair to pass judement on the extent of damage, we are not qualified loss adjusters. their offer to repair for me is fair enough, shit happens. your luck lah sometimes. This is already excellent from MMM. No need to go all out to smear them |
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Apr 15 2013, 10:42 AM
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Senior Member
3,772 posts Joined: Jan 2003 |
QUOTE(jie88 @ Apr 15 2013, 10:41 AM) Bro you must be kidding me , you dont even know how to check if the car is accident free by checking the front frame of the car ? no one would take a 2nd hand car with previous accident record , hence the price is lower . no one is smearing MMM hell we dont even need to smear you can go see mmm fb page its full of complain now . i just wonder if you are working for MMM honestly i don't i'm not an engineer or loss adjuster, how would i know |
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Apr 15 2013, 10:44 AM
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Senior Member
619 posts Joined: Jul 2009 |
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Apr 15 2013, 10:46 AM
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Junior Member
143 posts Joined: Jul 2009 |
that why option 3 is the worry free like owner also know will have this issue.
option 3 only u need to bare the lost coz versus with current car value. good side: u get the accuse to change new car. |
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Apr 15 2013, 10:47 AM
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Senior Member
3,772 posts Joined: Jan 2003 |
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Apr 15 2013, 10:48 AM
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Senior Member
619 posts Joined: Jul 2009 |
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Apr 15 2013, 10:49 AM
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Senior Member
1,170 posts Joined: Apr 2011 From: Deus Vult |
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Apr 15 2013, 10:54 AM
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Senior Member
1,836 posts Joined: Dec 2007 |
Rcracer, if your car involves in an accident by a technician, then it will be my pleasure to say good luck in settling the case fair and square. But bear in mind you will suffer the consequences of loss(since you're so rich and don't mind about shit happens), safety of you and your family has been compromised with the car safety and structure itself is in no good shape to withstand future damage and alot of maintenance cost to be bear in the near future.
I'm not wishing you bad luck. But since this is what your mentality sets on, there's no point in arguing to a guy like you who don't understand about what other experienced. No pun intended. |
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Apr 15 2013, 10:58 AM
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Senior Member
3,772 posts Joined: Jan 2003 |
QUOTE(dinraxxx @ Apr 15 2013, 10:54 AM) Rcracer, if your car involves in an accident by a technician, then it will be my pleasure to say good luck in settling the case fair and square. But bear in mind you will suffer the consequences of loss(since you're so rich and don't mind about shit happens), safety of you and your family has been compromised with the car safety and structure itself is in no good shape to withstand future damage and alot of maintenance cost to be bear in the near future. for me it's repairable, no big deal only front end damageI'm not wishing you bad luck. But since this is what your mentality sets on, there's no point in arguing to a guy like you who don't understand about what other experienced. No pun intended. MMM anyways offer to take back the car, so if cannot accept then sell back to them lah or take the second hand option of another most probable accident repaired car and bring your k mechanics here to check for you. the pajero VGt is built on ladder frame rails that runs parallel to each other, these are the main load breaing structures, the damage runs between them directly, not on the chasis, front ends are meant to absorb impacts anyways so they crumple. point is, the owners actions will determine how MMM handles customers cars from now on, my guess is, there will be no more test drives unless owner present, so good luck getting big problems fixed |
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Apr 15 2013, 11:05 AM
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Senior Member
6,113 posts Joined: Jan 2003 From: Pokey Oaks |
QUOTE(jie88 @ Apr 15 2013, 10:41 AM) Bro you must be kidding me , you dont even know how to check if the car is accident free by checking the front frame of the car ? no one would take a 2nd hand car with previous accident record , hence the price is lower . no one is smearing MMM hell we dont even need to smear you can go see mmm fb page its full of complain now . i just wonder if you are working for MMM If the car is repaired well, I don't think i will know it's been in an accident before just by looking at the frame. Sorry, I'm just a common man on the street, not a car enthusiast.If I'm the owner, I'll take Option 3. There's no way I'll drive back the repaired car. |
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Apr 15 2013, 11:22 AM
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Senior Member
1,170 posts Joined: Apr 2011 From: Deus Vult |
QUOTE(rcracer @ Apr 15 2013, 10:58 AM) for me it's repairable, no big deal only front end damage If its only a minor dent i oso dun mind la... But u can see how deep the front end cave in, for shure the damage is serious n extensive... Damage from accident can be covered cosmetically but u dunno wat damage it does structurally. The stress / crack it made frame, only way to check is by laser alignment / xray.MMM anyways offer to take back the car, so if cannot accept then sell back to them lah or take the second hand option of another most probable accident repaired car and bring your k mechanics here to check for you. the pajero VGt is built on ladder frame rails that runs parallel to each other, these are the main load breaing structures, the damage runs between them directly, not on the chasis, front ends are meant to absorb impacts anyways so they crumple. point is, the owners actions will determine how MMM handles customers cars from now on, my guess is, there will be no more test drives unless owner present, so good luck getting big problems fixed Sure, after it is fixed it will looks new like nothing happened. But u might never know what problem brewing in it problem such as steerin wheel shaking, car cant be aligned properly, high speed instability etc. Which is the reason why market price for used car wit istory of accident, even a minor one, is markedly low with the one without This post has been edited by kurangak: Apr 15 2013, 11:23 AM |
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Apr 15 2013, 11:23 AM
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Senior Member
3,772 posts Joined: Jan 2003 |
QUOTE(kurangak @ Apr 15 2013, 11:22 AM) If its only a minor dent i oso dun mind la... But u can see how deep the front end cave in, for shure the damage is serious n extensive... Damage from accident can be covered cosmetically but u dunno wat damage it does structurally. The stress / crack it made frame, only way to check is by laser alignment / xray. then take up the offer of getting a secondhand car which also probably was bought back by MMM or give up the car to MMMSure, after it is fixed it will looks new like nothing happened. But u might never know what problem brewing in it problem such as steerin wheel shaking, car cant be aligned properly, high speed instability etc. Which is the reason why market price for used car wit istory of accident, even a minor one, is markedly low with the one without there is still way out |
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