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[WTComplain] Against Infinity(elite member), BEWARE
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 Apr 11 2006, 12:16 AM
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#41
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Senior Member
4,840 posts Joined: Jan 2003 From: Universal  
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QUOTE(nicvoo @ Apr 10 2006, 11:35 PM) .........u so good? Just hope he wont lose anything in this case..especially shipping fees..u should get rm415 refund n he forks out for the shipping if the cans really get lost at the office its also infinity's fault n he should still refund  |
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Apr 11 2006, 12:40 AM
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#42
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Senior Member
4,840 posts Joined: Jan 2003 From: Universal
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no..
i opened one.. cuz i forgot to insert the minijack converter.. no idea how long to wait is slightly not fair to me.. Dont u think so? As i will have no headphone for use at the moment.. Refund to me is the best solution as i can get another headphone This post has been edited by accs_centre: Apr 11 2006, 12:48 AM |
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Apr 11 2006, 12:54 AM
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#43
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Senior Member
4,840 posts Joined: Jan 2003 From: Universal
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 QUOTE(^aMnESiA^ @ Apr 10 2006, 09:23 PM) without receipt , they might help u to send over but they will charge on it , just maybe they will help u ..better than u doing nothing and waiting for some reply that will never reach you.. This post has been edited by accs_centre: Apr 11 2006, 12:58 AMBUT before this , according mediaplex midvalley that i bought a set from there and well they told me that whole batch of RS85 are problem batch , and thats why they will replace a wired unit for me , instead of still change a another RS85 for me..for mediaplex or sennheiser warranty claim , as long as another unit is working fine , they wont change from WIRELESS model to a WIRED headphone once u purchased so as a conclusion this is so obvious that their RS85 seriously got problem, thats why they agreed to change to a wired unit for me .. no matter what if seller told the buyer that got one week personal warranty , which means they will refund in 1 week if there's a faulty item that delivered to the buyer..if seller refused to full refund , the buyer can actually sue the seller for breaking their promises according to the consumer laws... even if a shop or company sold out a faulty item and buyer returned to them before 1 week , if they refused to do 1 to 1 exchange , buyer also can report police according to malaysia consumer rights too.. actually buying stuff from website or even user from users become very common , and well if a very simple words which is " PROMISE" also we cant keep it , forget about saying into a real cyberworld , if buyer cant guarantee that what they going to buy gonna be a worth and nice deal , nobody dare to buy stuff from internet anymore no matter how reliable that website is , SO be a responsible MAN , dont be a irresponsible MAN ..ppl who dont responsible on something that done by them , they have no rights to considered themselves as A MAN , in fact just a hen..  |
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Apr 11 2006, 01:09 AM
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#44
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Senior Member
4,840 posts Joined: Jan 2003 From: Universal
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Read this if can..
QUOTE(^aMnESiA^ @ Apr 10 2006, 09:23 PM) BUT before this , according mediaplex midvalley that i bought a set from there and well they told me that whole batch of RS85 are problem batch , and thats why they will replace a wired unit for me , instead of still change a another RS85 for me..for mediaplex or sennheiser warranty claim , as long as another unit is working fine , they wont change from WIRELESS model to a WIRED headphone once u purchased so as a conclusion this is so obvious that their RS85 seriously got problem, thats why they agreed to change to a wired unit for me .. If it is Sennheiser product design fault.. Ya..it is not ur fault..If Senn say: Sorry, it is our design problem, no solution to fix this.. Then? shouldnt i get refund also? U told me the headphone behave like that just after i paid and received it.. QUOTE(Infinity @ Apr 11 2006, 12:37 AM) I have no idea how long. I did ask them how long they need b4 getting back to me, they said don't know... depends on their engineer workload. So, please wait. QUOTE(Infinity @ Apr 11 2006, 01:05 AM) the 2 emails contradict, no one can actually tell anything, so for peace of mind, i send to mediaplex and let them come out with the result. They told me 5 - 7 days or maybe more but i'll chase them for u ok? And just now u say dunno have to wait how long.. now say 5-7 days..I really lost my trust on you.. Sorry to say this.. This post has been edited by accs_centre: Apr 11 2006, 01:55 AM |
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Apr 11 2006, 01:17 AM
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#45
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Senior Member
4,840 posts Joined: Jan 2003 From: Universal
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For our case, i think it's better for us to let LYN's Admin/Staff/Mod Team who incharge of this Trade Zone Dispute Resolution Corner to have some discussion and direct us what to do..
1) Refund or 2) Wait mediaplex checking As we both stand still with our opinion.. This post has been edited by accs_centre: Apr 11 2006, 01:19 AM |
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Apr 11 2006, 01:20 AM
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#46
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Senior Member
4,840 posts Joined: Jan 2003 From: Universal
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I believe when solution cant be agreed by both parties...
Asking for their help wont be a problem.. Or if they willing to help? Do u accept? This post has been edited by accs_centre: Apr 11 2006, 01:25 AM |
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Apr 11 2006, 02:01 AM
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#47
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Senior Member
4,840 posts Joined: Jan 2003 From: Universal
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QUOTE(kidmad @ Apr 11 2006, 01:58 AM) no point stick it at original plan. to be serious IT JUST DUN SOUND RITE WITH SUCH HEADPHONE IN PRODUCTION. dun u think so? Yes lor.. I agree to give him RM15 for his money spent on this case.. Still he dont satisfied..1st, i buy ur thg. now problem occur. u ask me to wait for da goods after ive paid u? 2nd, its just not fair for our buyer. paying rm400 and ended up with so much trouble. shouldnt u be da 1 making sure da headset is working fine with smooth sound.. etc? Infinity, i do think that, the best way for u to handle dis case rite now, is to fully refund him, get ur senn repair with no more such features and so, then once again sell it in LYP? but the way u handle ure sales now, its hardly for sum1 to buy from you again. accs, if i were u, ill definately go and look for him in his company. thgs like dat shud be talk face to face instead in LYN. If i go to find him in his working place, it will be a really unhappy ending.. |
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Apr 11 2006, 02:23 AM
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#48
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Senior Member
4,840 posts Joined: Jan 2003 From: Universal
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I didnt lie from starting..
show proof again and i will answer one by one... Seeing wat u posted is much much pointless.. This post has been edited by accs_centre: Apr 11 2006, 02:33 AM |
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Apr 11 2006, 02:52 AM
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#49
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Senior Member
4,840 posts Joined: Jan 2003 From: Universal
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QUOTE(kernel @ Apr 11 2006, 02:49 AM) accs_centre: What was the source for the headphones? Those i tried:1. Creative SB X-fi elite pro- sound card front speaker output (green) and external drive headphone out.. 2. Philips DVD Player model DVP3005 This post has been edited by accs_centre: Apr 11 2006, 02:53 AM |
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Apr 11 2006, 03:00 AM
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#50
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Senior Member
4,840 posts Joined: Jan 2003 From: Universal
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QUOTE(Infinity @ Apr 11 2006, 01:05 AM) accs, there was nothing personal against u. Of course, from the buyer point of view you want the best out of the product (perfect). But if the product is like that from the company, I have no personal warranty for customer dissatisfaction. If the headphone sucks ! then sennheiser sucks, cause they produce the headphone (provided it's not faulty). If i sell faulty thing and doesn't tell u, I'm bad, but i didn't, i did tell u wat i know that it does behave like that. Ya.. u sent for checking..Peace. Accs: fair ? BUT see back the Quote.. Amnesia oledi say whole batch having same problem.. U had made the statement above.. So, r u going to say the product is like that from the company, I have no personal warranty for customer dissatisfaction. So, no refund also lo? am i right? |
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Apr 11 2006, 03:07 AM
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#51
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Senior Member
4,840 posts Joined: Jan 2003 From: Universal
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How's about with " if the product is like that from the company, I have no personal warranty for customer dissatisfaction ", will u still send to singapore and u pay the charges incurred as u said?
This post has been edited by accs_centre: Apr 11 2006, 03:11 AM |
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Apr 11 2006, 03:15 AM
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#52
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Senior Member
4,840 posts Joined: Jan 2003 From: Universal
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Not fair, dude..
Amnesia bought from Mediaplex and the shop promised to give him another model as replacement.. QUOTE(^aMnESiA^ @ Apr 10 2006, 09:23 PM) BUT before this , according mediaplex midvalley that i bought a set from there and well they told me that whole batch of RS85 are problem batch , and thats why they will replace a wired unit for me , instead of still change a another RS85 for me..for mediaplex or sennheiser warranty claim , as long as another unit is working fine , they wont change from WIRELESS model to a WIRED headphone once u purchased so as a conclusion this is so obvious that their RS85 seriously got problem, thats why they agreed to change to a wired unit for me .. This post has been edited by accs_centre: Apr 11 2006, 03:18 AMno matter what if seller told the buyer that got one week personal warranty , which means they will refund in 1 week if there's a faulty item that delivered to the buyer..if seller refused to full refund , the buyer can actually sue the seller for breaking their promises according to the consumer laws... even if a shop or company sold out a faulty item and buyer returned to them before 1 week , if they refused to do 1 to 1 exchange , buyer also can report police according to malaysia consumer rights too.. actually buying stuff from website or even user from users become very common , and well if a very simple words which is " PROMISE" also we cant keep it , forget about saying into a real cyberworld , if buyer cant guarantee that what they going to buy gonna be a worth and nice deal , nobody dare to buy stuff from internet anymore no matter how reliable that website is , SO be a responsible MAN , dont be a irresponsible MAN ..ppl who dont responsible on something that done by them , they have no rights to considered themselves as A MAN , in fact just a hen.. |
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Apr 11 2006, 03:19 AM
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#53
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Senior Member
4,840 posts Joined: Jan 2003 From: Universal
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QUOTE(Infinity @ Apr 11 2006, 03:17 AM) erm... he got it for RM999 Oh..like that ga?u got it for RM400 a difference of RM599  Faster return RM400 to me and i go to buy RM999 one.. RM400 for no-warranty stuff.. i dun wan.. |
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Apr 11 2006, 03:21 AM
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#54
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Senior Member
4,840 posts Joined: Jan 2003 From: Universal
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QUOTE(kernel @ Apr 11 2006, 03:19 AM) What went on between Amnesia and Mediaplex is their business...Infinity isn't Mediaplex. Ya lo.. i perfer Mediaplex business ethics now.. that's y i want refund lo..Differ RM599 then i have no right to get a proper set? Wat law is this? If RM400 is a new one.. Then infinity can say differ RM599.. so u cant expect so much in warranty.. Logic.. This post has been edited by accs_centre: Apr 11 2006, 03:23 AM |
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Apr 11 2006, 03:24 AM
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#55
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Senior Member
4,840 posts Joined: Jan 2003 From: Universal
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QUOTE(kernel @ Apr 11 2006, 03:17 AM) If the headphone is deemed to be in perfect condition and you are not satisfied with it, Infinity should not bear any responsibility for shipping to Singapore to have it checked. But he knew about that problem before sell to me wor..no responsibility ga? Oic.. |
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Apr 11 2006, 03:29 AM
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#56
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Senior Member
4,840 posts Joined: Jan 2003 From: Universal
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QUOTE(kidmad @ Apr 11 2006, 03:26 AM) ermm nop. i mean if he doesnt practice a refund, so within da 7 dayz warranty period wat else he gonna do??? His personal warranty no need to cover anything.. Cuz Sennheiser fault ma.. But why infinity said i can test at his place before pay ler.. BUT god, i didnt ! After paid, then cant return if have problem ler.. this is his style to trap people ma.. |
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Apr 11 2006, 03:31 AM
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#57
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Senior Member
4,840 posts Joined: Jan 2003 From: Universal
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QUOTE(Infinity @ Apr 11 2006, 03:30 AM) again i have to emphasize, if it's NOT a problem confirm by mediaplex, it's a feature, why am i responsible. Show me which part of Sennheiser Website or documents say it is feature?if it's not a problem, even Mediaplex won't repair for u if u buy RM999 |
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Apr 11 2006, 10:02 AM
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#58
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Senior Member
4,840 posts Joined: Jan 2003 From: Universal
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Wow..suddenly so many people to comment here..
Talking back to Internet info search.. Someone delighted me.. Where and what is the source stated the headphone has 'fade-in and fade-out' feature? This fade-in,fade-out all the time is stated by Infinity and few End-user on the internet. End-user say about the fade-in, fade-out sound, but didnt say it is a feature. Only Infinity does.. From i created this thread until now, Infinity has revealed some info that he misleading/giving wrong info to me in selling this heaphone. This included: 1. He told me it is one year old and he only used it like less than 1 month in pm when i ask about the condition. Later, he said here, it is one year old but used 3 months. Does he lie somewhere? 2. When i got the headphone, after a afternoon battery charge, i tested and found the problem. Then i sms him.. He didnt tell me on the fade-in, fade out is a feature..he asked me charge again.. Okie..Next day, i sms him again.. I said same problem occurs. He asked me to locate the transmitter, Adjust the volumn to solve the problem. It didnt solve. At Last, he asked me to try on DVD Player and Hi-Fi. Until i tried all and cant work..I asked for refund..He never asked me to return to him to have a check 1st to see it is faulty or not..Directly say only 80% refund cuz That is a feature..If he said return to him for a check 1st (like now he sent to mediaplex), then there wont be exist of this thread. Asked me to try so many solution then only say it is a feature? And if we see from Senn website, there is nothing regard to the fade-in, fade-out is so called feature.. Have a look.. General Description The RS 85 wireless RF headphone system with open, circumaural headphones features HiDyn plus (tm) noise reduction for wide dynamics and superb sound quality, ensuring a very natural and detailed sound reproduction. The RS 85 comes equipped with Center-Lock TM Auto-Tuning. A simple touch of a button, and the headphones will automtically adjust to the transmitter (and can simply be re-turned with a second touch if it locks on to your neighbour's transmitter). Features Uncompromising sound quality due to HiDyn plus (tm) noise reduction Lightweight, comfortable headphones incorporate volume control, one-touch auto-tuning and SAW input filter to eliminate RF interferences Reception through walls and ceilings, in the home and outside in the garden within a range of up to approx. 100 m Two switchable channels Supplied with second accupack Special audio filter in the transmitter eliminates TV interference 2-year guarantee http://www.sennheiser.com/sennheiser/icm_eng.nsf/root/04957 |
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Apr 11 2006, 10:07 AM
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#59
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Senior Member
4,840 posts Joined: Jan 2003 From: Universal
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3. At the early time in this thread, He keep saying if the unit is faulty, then only he refund.. If that is feature, no refund..
If it is not a feature claimed by Sennheiser? Just can proof it is faulty then can refund? Until i got info that whole batch has problem. He add-on, Faulty at sennheiser side he wont responsible as well.. Is this really fair to me? If it is a feature, maybe u all can blame me.. But if it is faulty but not only this particular set but whole set, then i have to accept it also? 4. He also describe the fade-in,fade-out as 'irritating' when he just got the unit.. Does he treat that as 'problem' as well? Nop..he just think it is irritating..So sell to me without telling me this.. This post has been edited by accs_centre: Apr 11 2006, 10:34 AM |
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Apr 11 2006, 10:45 AM
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#60
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Senior Member
4,840 posts Joined: Jan 2003 From: Universal
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QUOTE(a_yu_volution @ Apr 11 2006, 10:20 AM) ......guyz...heres an insight....mediaplex engineer dunno wats the prob...they sent it back to sennheiser centre(singapore most prolly) last nite.......mediaplex oso dunno how long senn will settle it.... The seller has clearly state that..so....since seller insisting to wait for the result to come out...wat do do...havto wait till then.... to all...i suggest to cool ur heads...and jz wait for the result...altho dem mah fan for buyer...but still the stuff had been sent out liao...and cant do nething but wait... anyway...since both party duwan stand down...so JZ WAIT.... clearly seller r not satisfied wif the claim the thing is faulty..so he seek for a CONFIRM result...tat is from mediaplex or senn centre...i hope the result will satisfy seller and buyer ..so both can proceed to resolution... and since tis will result in final result..pls...watever the outcome...abide to it....later dun go ask the capacitor company to verify its faulty or not... If it is whole batch problem, he is not responsible for that.. So, if this is no problem in the eyes of u all.. it's fine.. then it also means i can actually sell out the unit later..if my buyer complain me, i can refer back the result here..Of cuz, i will not include manufacturer batch problem into my personal warranty.. Hope my buyer will understand.. This post has been edited by accs_centre: Apr 11 2006, 10:48 AM |
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