QUOTE(junclj @ Sep 23 2018, 11:35 PM)
just call tm anytime or chat to them in the tm website to open report. they will arrange technician to come to your home. TM will only replace either brand TP-Link or D-Link to you. i have Lucent i240g too but it is not related to the BTU.
You need to upgrade to a better router.
My unifi turbo 500mbps can’t get full speed. some people say that my router RT-AC55UHP maximum only can get 300mbps.
That’s why now I am facing the similar issue like you too. TM was sent technician to my home but he can’t confirm why my line only can get 300mbps. There have many reasons can cause my line can’t get full speed. However, my first step need to do is upgrade router. That’s why Im looking for RT-AC86U in taobao.
see the link here, i am now discussing about buying a cheap Asus router.
https://forum.lowyat.net/topic/4617839/+220Even with cable connection cant go over 300mbps?
Ur router spec looks fine to me
If it was tested with wifi, then yes, u need multiple chain wireless and ur device must have multi chain support wireless ac
If only single chain ac like my one plus 3t, speed will only about 300+mbps cannot go over 400mbps
Check out wireless explaination thread by soonwai. Got well explaination there
This post has been edited by squall0833: Sep 23 2018, 11:55 PM