which care center u went? i think the technicians like to bs. even my camera problem, they say is "normal". ptuih! i sent so many sample pictures, and it seems that it is "normal" woh! and say that this is cheap phone, cannot compare with DSLR cameras. wah lao. i send to the HQ (amcorp)

EDIT: lol bro saw your post in Nokia's FB. amcorp service centre really full of bs! while i find the customer service representatives ok, it is the technicians that ticks me off. the customer service only can tell you what the technicians told them, so the main source of the bs is the technicians.

Yes, amcorp mall...
I've brought my phone 3 times there.
first time I complaint about the touchscreen problem, but they replaced the battery . What the F!!!

second time, they manage to replace the touchscreen, then the compass sensor failed

3rd time is today.

Which service center do you recommend? Berjaya plaza?

Wow, i experience the same bs service as you. First time i went, they just did a factory restore!! Secondly, change lens. Thirdly, change motherboard. AND now they say problem is solved since changed everything already. But the original problem which is the image blurring is still there! WOW!!

I guess i should've sent it to Berjaya... really unhappy at Amcorp @ Ms Caren Tee for her incompetence. I hope Nokia Malaysia can take stern action against her!

Demand a new replacement from Nokia Malaysia bro. The service centre at amcorp really spoilt my phone gao gao liao.

EDIT: saw Nokia's reply to your problem. Look's like jia lat for u also liao... really sad bro

Wow, i experience the same bs service as you. First time i went, they just did a factory restore!! Secondly, change lens. Thirdly, change motherboard. AND now they say problem is solved since changed everything already. But the original problem which is the image blurring is still there! WOW!!

I guess i should've sent it to Berjaya... really unhappy at Amcorp @ Ms Caren Tee for her incompetence. I hope Nokia Malaysia can take stern action against her!

Demand a new replacement from Nokia Malaysia bro. The service centre at amcorp really spoilt my phone gao gao liao.

EDIT: saw Nokia's reply to your problem. Look's like jia lat for u also liao... really sad bro

Damn funny, the FB say the compass is suppose there, then amcorp mall nokia care say it isn't.

go check wpcentral or nokia forum...see got this issue...

for my understanding, cannot be the compass feature gone if it stated on specifications.

check the manual specification...it got compass, complain again kaw kaw...

before that test hardware whether the compass function or not ....

I encounter this issue with my 720 for some time already. Whenever I switch it off, it will automatically restart. I can't completely shut down my 720.

Anyone encounter similar issue? and what was your way to resolve the issue?

Thanks!

Sensor Emitter show "Compass not supported", and Nokia Care Suite get result 'failed' when testing Magnetometer.

Just sent a very unfriendly email to mobiletechnic, asked them to give the final confirmation before i pay the 4th visit.

Really understand your situation bro. I am very frustrated with the amcorp mall service center. I went a total of... heck, I lost count. They were efficient in calling me to inform that it is "ready for collection", but not "problem solved".

Now I am also worried that I encounter the same problem as you -- functions missing, etc. I suspect they might just exchange lens and motherboards between Lumia 720's available in the service center. They claim to "ship it from overseas as locally no stock", but as it is taking too long (about 1 month+) and with my repeated e-mails and calling, suddenly magically "got stock" a few hours after I officially complain to Nokia Malaysia AND Singapore. Now, I suspect the parts are not new, and possibly swapped between repair units.

memanglah, the earpiece last time I send phone there for repair. I checked the phone is not lighting up when I make calls. Which means that the proximity sensor not connector or rosak de lol

sample pic from photosynth(my house )

Really understand your situation bro. I am very frustrated with the amcorp mall service center. I went a total of... heck, I lost count. They were efficient in calling me to inform that it is "ready for collection", but not "problem solved".

Now I am also worried that I encounter the same problem as you -- functions missing, etc. I suspect they might just exchange lens and motherboards between Lumia 720's available in the service center. They claim to "ship it from overseas as locally no stock", but as it is taking too long (about 1 month+) and with my repeated e-mails and calling, suddenly magically "got stock" a few hours after I officially complain to Nokia Malaysia AND Singapore. Now, I suspect the parts are not new, and possibly swapped between repair units.

I called 03 7957 2211 and asked for Margeret/Caren. Email is hq.admin1@mobiletechnic.com and caren.tee@mobiletechnic.com

Yup, I am requesting a new phone as replacement because my phone is a new phone (less than one month old) when sent to repair. They only replace parts, and so far I waited a total of 2 months (1 month for lens, 1 month for motherboard). And it is not new phone because my screen protector was there, although they actually peeled it off and replaced it haphazardly, with air bubbles and dust underneath! Not only that, there's a scratch on the cover. Fortunately Ms Caren agreed to replace the cover too.

I did not check the IMEI, but if it is different, it could be new, or swapped with someone else's.

I am unhappy because now they say that my phone is "normal", when it is exactly, if not worse, then the condition before I sent it to repair. The camera images is still faulty. So when I asked her why in the first place they say got problem and agree to replace lens and motherboard? Then now apparently it is "normal"?? Really tired of their excuses. I kept demanding for a brand new replacement set or a refund! This is already OK as I did not seek compensation for lost network operator bills for the past two months!

Omg, really losing hope with the service centre... sad.

Pic quality looks ok without blurring. sample from default camera app? 

I called 03 7957 2211 and asked for Margeret/Caren. Email is hq.admin1@mobiletechnic.com and caren.tee@mobiletechnic.com

Yup, I am requesting a new phone as replacement because my phone is a new phone (less than one month old) when sent to repair. They only replace parts, and so far I waited a total of 2 months (1 month for lens, 1 month for motherboard). And it is not new phone because my screen protector was there, although they actually peeled it off and replaced it haphazardly, with air bubbles and dust underneath! Not only that, there's a scratch on the cover. Fortunately Ms Caren agreed to replace the cover too.

I did not check the IMEI, but if it is different, it could be new, or swapped with someone else's.

I am unhappy because now they say that my phone is "normal", when it is exactly, if not worse, then the condition before I sent it to repair. The camera images is still faulty. So when I asked her why in the first place they say got problem and agree to replace lens and motherboard? Then now apparently it is "normal"?? Really tired of their excuses. I kept demanding for a brand new replacement set or a refund! This is already OK as I did not seek compensation for lost network operator bills for the past two months!

After get back the phone, sell it then upgrade to 925.

Using Microsoft Photosynth similar to Android's Photosphere hehe 

No resale value la if get back in such condition.

Now my problem is that I don't even have a smartphone to use and monthly contract still on-going. I guess we are the few unlucky ones to get a lemon Lumia 720. From where you bought your phone? Perhaps can avoid buying there...