Out of curiosity, have you spoken with the general manager at The Curve yet? She's usually quite helpful with disputes, from what I've heard.

Customer service in KL is pretty archaic, so it's best to be very proactive in these situations (not just with Fitness First). Call and escalate (politely--this is partially your own fault) where appropriate--try to get the club general manager or sales manager, since the majority of the staff don't really have the authority to deal with your situation on their own.

Also, you shouldn't take CIMB's answers about not unable to help at face value--most banks have the ability to claw back fees (albeit for credit card customers), especially for unusual charges like in your situation. They're also worth following up with.

This post has been edited by angrydog: Jun 9 2010, 02:09 PM

So I forgot about Biggest Loser auditions being held at The Curve today. Good God. I saw one lady get stuck on the stairs for like 15 minutes!

This post has been edited by angrydog: Jun 13 2010, 04:21 PM

So does anyone know what the hell happened to the Olympic bars at FF Uptown? 2 out of 3 bars are missing! Ridiculous!

All the decline benches got removed ages ago 'for safety reasons'.

Not right now you can't! There's only one Oly bar at the moment.

The squat rack is still there. You just have to move the Oly from the bench presses over (assuming no one else is using it).

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Added on July 4, 2010, 4:31 pmSo I was at Fitness First at The Curve today, and the flat bench seat is coming apart--there's only ONE screw holding it on! Apparently it's been like this for over two weeks at this point. Between the missing bars at Uptown and this bench at The Curve, I'm going to have to talk to the manager!

This post has been edited by angrydog: Jul 4 2010, 04:31 PM

I guess you could try it if you look similar to your dad--the photos on your card and their database are really low resolution.

I'm not condoning this in any way, I should note.

First Club and Platinum members can bring guests in on weekends.

Uh, that's a True Fitness, dude.