U can claim ur warranty at any digi store with 1 on 1 replacement if they have the stock for your model. However those replacement phone are refurbished unit.

Halo,

My iDigi plan will expire 15 June 2013. Can I take up a new contract (+ iphone 5) now so that the next billing month would start with the new contract?

I casually asked the staff at digi store and he said i can only sign up on 16 June 2013. If i sign up 16 June, means 1 day will be pro-rate charged RM88 plan, and the rest will be based on new contract which is RM60 per month. Is this correct?

Just dont want to waste my time waiting after 15 June.

Appreciate your feedback. Thanks!

This post has been edited by fgt: Jun 7 2013, 02:36 PM

Call digi customer service to get official answer, sometime store staff will give confuse answer.

digi when can have LTE?

According to internal source (not from DiGi, but from ZTE competitor and others), ZTE as a sole contractor responsible to switch all the DiGi towers/sites to ZTE box which can handle all GPRS, EDGE, 3G, HSDPA, 4G LTE failed to achieve it's KPI and promise.

That's why you will notice that in the DiGi tomorrow network website ZTE name disappear and the number of upgrading sites become slower since the beginning of year 2013.

At this moment still not sure whether ZTE still responsible for the upgrade or has been terminated. We believed that DiGi may postpone it's plan to end of this year, if DiGi want to be first full coverage LTE telco.

My iPhone 5 lock button getting less responsive, went to digi store to, keep on looking my screw and ask me got open before, then only ask another technician to check and clarify that never open before. At the end agree to replace my iPhone. But no replacement unit stock. Hai....

next time bring magnifier and borrow them to see any evidence on your screw.

prove them that you never open before.

Digi suck. Signal bad! Data Speed bad.

DIGI! Where is your 1st LTE equiped Network huh?

It was DiGi big mistake that trust ZTE commitment.

end up with ZTE failed to achieve the KPI

customers only see what Digi can give to them

That's why DiGi is stuck with the initial plan now. From the first LTE become the last (if we don't count U Mobile).

Confirm to be last already one.

Unless Celcom wants to be a troll.

Celcom is launching LTE for iPhone 5 tomorrow. Trial launch.

I am having the same issue with u,my right side of lock button no respond d and i had to press very hard on middle, btw, how old are ur iphone5?
I did fall my phone for few times and scratches around the edge, will the staff blames tat this problem is caused by me and did not want to replace?
So finally they ask u to wait how long for the refurbished set?

If the staff blame and kacau-kacau, stand and walk away, go to next branch.

Keep trying, until the last, must be a branch staff will accept your claim.

I believe, sometimes, just be polite and eventually you'll get what you want.

DiGi staffs usually less fussy. I've dealt with tonnes of Maxis staffs and god, they are irritating ....

Agree that DiGi staffs is better than Maxis.

Yeap.

Sometimes, I got pissed and just tell me I'll complain to MCMC.

That's usually the keyword to keep them civil....

Hahaha, this one I totally agree with you.
Try use this point , they confirm gets nervous LOL

Mine wan got tiny scratch too. They main concern more like water damage by keep on look at the sign, then whether open before or not. see my iPhone screw dun stop which i am very sure never open since it under warranty. About replacement set,i suppose is refurbished wan, need wait 2 week.
Bring your iPhone go to claim since still under warranty. No harm trying.