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Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative
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voncrane
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May 3 2016, 05:39 PM
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QUOTE(Bnose98 @ May 3 2016, 03:18 PM) Hi @ASUSmy ,I had bought a rt-ac1200hp for unifi ,but then when im proceed to set up the internet , the connection is time out, even the unifi id and password is correct... And there no option to choose either unifi home or unifi business like other asus router can.. Can you help me 😅 Can you confirm it's running a Malaysian firmware?
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voncrane
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May 8 2016, 03:11 PM
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QUOTE(Hornet @ May 8 2016, 02:19 PM) Hi all I'm currently using a Asus DSL-N55U-C1 modem/router for Streamyx. Soon, I'll be upgrading to Unifi, so I want to ask is it possible to just use this same N55U as a router for my Unifi later? Seems like the WAN setting has an option between ADSL WAN and Ethernet WAN. Wonder if I can connect the Unifi through Ethernet WAN Nope, not compatible with Unifi.. If you prefer not to use the stock router, you'll have to get a router only device (e.g. Asus RT- models) and not modem-router combo.
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voncrane
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May 11 2016, 04:54 PM
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QUOTE(katyPerry @ May 11 2016, 03:37 PM) The reason I dont need 5Ghz because I only can find two other wireless network around my house, their signal are weak too, only 1 ~2 bars. I dont experience signal loss/disconnections because my house wifi is not overlap with them. But what are their difference between RT-N18U and RT-N14UHP. Would prefer cheaper alternative if the expensive one dont give me too much benefit Go to Asus Malaysia's wireless router products page. Add both routers to the comparison list...Compare... Differences are listed there... TLDR: Get the RT-N18U instead.
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voncrane
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May 15 2016, 11:54 PM
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QUOTE(Nocx @ May 15 2016, 09:54 AM) I was walking past a shop and saw asus routers. I am on unifi and using their IPTV. I read a bit online and sae that the RT-AC55UHP seems to be a good fit? Any other recommendations? It depends on your network requirements.. Good thing, is you've done your research and seem satisfied with the RT-AC55UHP, which is a decent choice.. Typically, a better router will cost more. IMO, wireless routers are important investments, lasting years, so buy the best performing router you can afford.
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voncrane
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May 25 2016, 01:39 AM
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QUOTE(am3 @ May 24 2016, 04:25 PM) I have narrow to this two Rt-n14uhp And Rt-ac1200hp Between this two which are better? And which one is better if you're far from yes tower? I'd go with the RT-AC1200HP.
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voncrane
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May 25 2016, 11:33 AM
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QUOTE(am3 @ May 25 2016, 10:30 AM) there are 2 models rt-ac1200 and rt ac1200hp. Both can use yes 4g dongle? I saw one with 4 antenna and another with built in antenna. which are better? When in doubt, always go with the model listed on the official website.
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voncrane
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Jun 28 2016, 11:19 PM
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QUOTE(christina1 @ Jun 28 2016, 07:13 PM) Hi All, Anyone using this router TP link archer c3200 ? If yes please let me know how good it is ...plan to used for my small office. I have to ask again.. Are you trolling? Else after all the previous suggestions, advice, back and forth, etc.. It's inappropriate for you to come into a dedicated Asus technical support thread to ask about a TP-Link product.
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voncrane
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Jul 2 2016, 07:12 PM
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QUOTE(abusuffian @ Jul 2 2016, 05:26 PM) Already done and failed.. Reset also already done.. 30-30-30 reset also done.. WPS Bitton reset also done.. Obvious questions... Tried a different LAN cable or appropriate port?
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voncrane
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Jul 23 2016, 04:55 PM
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QUOTE(wayne @ Jul 23 2016, 04:42 PM) thanks for the suggestion but it came with latest fw 3.0.0.4.378.9443 as stated on that website. but i did find a newer Version 3.0.0.4.380.2943 from Asus USA, can i patch with that? http://www.asus.com/US/supportonly/RT-N12H...lpDesk_download  When you performed the speedtest, was it over wireless or Ethernet connection.. And which test server? If you haven't already, reboot both the router and BTU, then do another speedtest. To improve wireless performance, you could try repositioning the router.... around less interference..
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voncrane
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Jul 23 2016, 06:47 PM
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QUOTE(wayne @ Jul 23 2016, 05:33 PM) Speedtest was on wireless and yes it might be subjective but compared to L7 router original placing it less by 2 mbps.its weird Test servers are local servers like Ytl or maxis or tm Thing is when I swap back to L7 I did get 10mbps And another thing I noticed the free ram is like 2mb upon startup or so is that normal? That's with normal usage browsing No downloads or heavy usage yet. That's indeed weird. Unfortunately, I can't comment on the available RAM upon boot up as I don't have the device. Perhaps ASUSmy can comment on that..
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voncrane
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Jul 28 2016, 02:09 PM
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QUOTE(nitehawk @ Jul 28 2016, 11:43 AM) It is connected to the RJ11 ports. MikroTik maybe too technical for my friend to configure and managed. I hope to recommend him to something that is easier to managed as his house already have AP setup and these APs (8 in total) will connect to this new router. Enabling both sets of wireless can be confusing and difficult to troubleshoot in the future. In terms of performance and features, what are the differences between these models? Thank you. Simple.. Go to Asus's website.. Under routers.... Select the 2 or more models of interest.. Click the compare button.. You'll be presented with similarities and differences.. Profit!
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voncrane
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Aug 17 2016, 02:00 AM
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QUOTE(deathTh3Cannon @ Aug 16 2016, 09:52 PM) may i know which service center to check for router? i out of idea already.. repeater keep disconnect and reboot itself.. Unfortunately, there are no "service centers" where Asus routers are concerned. It's a popular complaint against Asus Malaysia and till date, they are yet to implement such. For now, you'd have to return it to the seller to claim warranty.
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voncrane
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Aug 17 2016, 07:28 AM
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QUOTE(raynman @ Aug 17 2016, 04:56 AM) There are plenty of ASUS service centers in Malaysia. http://www.asus.com/my/support/Service-Center/MalaysiaHow come only routers cannot be sent directly to a service center? What is so special about routers? Dunno
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voncrane
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Aug 20 2016, 08:55 AM
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QUOTE(wtw0911 @ Aug 20 2016, 02:13 AM) Anyone knows how long is the warranty for the Asus router? Yes... You only need to go back one page to find the answer..
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voncrane
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Aug 20 2016, 11:44 PM
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QUOTE(wtw0911 @ Aug 20 2016, 11:24 PM) Oh I only read through the first few posts on this thread and it is not written there that's why Thanks! Wondering if my router is entitled to the warranty or not since there are few lights that doesn't light up anymore. I know it is a small issue but I am super OCD  No problem.. Sure, you can send it in for warranty.. However, you need to decide if not being able to use it for an unspecified period of time, is worth getting the lights fixed..
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voncrane
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Aug 23 2016, 01:48 PM
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QUOTE(ahhl @ Aug 22 2016, 02:26 PM) software base i am using Hypptv setopbox android to lunch the apk. how to do this UDY to HTTP proxy? http://www.iptvsaga.com/router-configuration-for-iptv/Subscribe to higher package.. Contact IPTV provider.. QUOTE(firdausbhari @ Aug 22 2016, 07:55 PM) Hi all Im using AC55UHP. Hooked it up with DLink 850L as an AP. Hook up both router with my hdd, 500gb each. I can access both 55UHP n 850L using AiCloud. But then, changed to Tplink C5. Same thing, hook it up as an AP and 500gb hdd. The problem is i cannot access C5 using AiCloud.... Do u guys think the C5 doesnt support that?  AiCloud is an Asus service.. Tp-Link =/= Asus.
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voncrane
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Aug 23 2016, 07:50 PM
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QUOTE(firdausbhari @ Aug 23 2016, 02:57 PM) i mentioned it works with the DLink 850L, dlink =/= asus....... MyDlink cloud services =/= Asus AiCloud....
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voncrane
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Aug 24 2016, 03:05 PM
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QUOTE(ahhl @ Aug 24 2016, 08:41 AM) i dont want to go to that solution as once everyone upgrade to higher speed, congestion will still occur. just imagine paying 300 for that sorry for double posting as i accidently hit enter so to my original question can my router do it? I understand, which is also why I suggested you contact the IPTV services provider for a resolution.. Naturally, if it's an illegitimate service and running on TM's Hypptv box (read as unauthorized), then the lagging could be from their end.. Such services are known to operate on an "as is" basis..
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voncrane
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Sep 19 2016, 02:26 PM
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QUOTE(young_97 @ Sep 19 2016, 10:27 AM) So.... umm ASUS one gt cheap 5Ghz AC router ? need OpenVPN Server The concept of "cheap" is subjective... Think of a router's job... Very important, No? Always buy a good one, not just a cheap one.. Now, if you get a good one at a cheap price? Even better... So analyze your network and requirements, then only purchase one which performs best within such conditions... IMO, buying a router is like buying a living room TV, one does not change that every year despite newer model releases. QUOTE(sHawTY @ Sep 19 2016, 02:04 PM) Save RM200 a month After 10 months you can buy the ASUS RT-AC5300 Or 5 months with the ASUS RT-AC68U  Cheeky you!...
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voncrane
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Sep 30 2016, 03:39 PM
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QUOTE(ymbulk @ Sep 30 2016, 03:15 PM) If I bought an Asus item from a KL shop through the Internet and the item is spoilt and is still under warranty, can I send the item to JB Asus service center for RMA process instead of sending it back to the KL shop? The reason is because I currently live in JB. Don't think that's possible.. For routers, Asus Malaysia still insists on buyers returning the device to the original point of purchase and having the seller claim from them. It's silly.. They know.
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