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Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative

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jpong1
post Jul 23 2016, 03:21 PM

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QUOTE(blacktubi @ Jul 23 2016, 12:05 PM)
The respond of the user interface is faster. Wireless AC seem faster as well base on the PHY rate. I did not conduct a speedtest.
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thumbup.gif
jpong1
post Jul 23 2016, 04:33 PM

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QUOTE(wayne @ Jul 23 2016, 03:37 PM)
Hi guys, I don't know where to ask this but here goes.i bought a rt-n12hp to replace the Unifi 10mbps L7 networks router hoping it would be better but I was disappointed when I compared against the L7 router
1) speed test Only produced 7mbps
2) wireless signal was not stable,keep dropping
3) hung when using it for heavy streaming tv services
4) although advertised as high power but didn't seem to be any diff then L7 router

Could there be any tuning or settings to be tweak for optimum usage?thanks to all sifus here
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get latest fw : https://www.asus.com/Networking/RTN12HP/HelpDesk_Download/
jpong1
post Aug 3 2016, 11:35 AM

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been using and tetsing latest fw for RT-AC55UHP, the wifi stable and smoother now.
jpong1
post Aug 3 2016, 03:32 PM

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QUOTE(firdausbhari @ Aug 3 2016, 02:25 PM)
i know it might sound funny or crazy, but my router is really warm. i was thinking to buy a cheap cooling pad. do u guys think thats a good idea or im just gonna waste my money.
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mine ON all day, no warming problem.

jpong1
post Aug 8 2016, 04:30 PM

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QUOTE(firdausbhari @ Aug 8 2016, 04:18 PM)
Hi Asus. i got an issue with rt-n14uhp as a repeater.

A)main router = ac55uhp
B)repeater  = rt-n14uhp

B cannot connect to A.
update** ive changed the channel width on A to auto and it works
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looks like channel must be the same.
jpong1
post Aug 12 2016, 12:09 PM

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QUOTE(blacktubi @ Aug 12 2016, 09:59 AM)
I doubt this is router related. I am having issue with Whatsapp right now on TM network. I have been running the latest firmware on my AC68U for quite some time.
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you mean https://web.whatsapp.com/ ?
i have no prb.
jpong1
post Aug 15 2016, 09:17 PM

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QUOTE(developer @ Aug 15 2016, 07:10 PM)
how long is the asus rtn18u warranty?
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Normally, local Malaysia ASUS warranty is 3 years.
jpong1
post Aug 16 2016, 08:07 AM

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QUOTE(developer @ Aug 15 2016, 11:22 PM)
my router got a lot of problem that makes me wanna scream lol. will send back to asus. thanks for your help!
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actually is send back where you bought it, not sending back to ASUS.
@ASUSMy will advised you the same.
jpong1
post Aug 20 2016, 11:06 PM

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QUOTE(soonsian @ Aug 20 2016, 12:17 AM)
What is the proper way to perform hard reset? Is it press the reset button for 2 sec when the router is turn on ? I could not find any documentation explain that part except stating the location of the reset button.
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Press and hold the reset button on the router until the power light on the router begins to flash, and then release the button.
jpong1
post Aug 25 2016, 05:09 PM

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QUOTE(s4rab @ Aug 25 2016, 03:53 PM)
Hi,
I am new to setting up and appreciate your help.
I have just gotten a RT-AC5300 and I would like to replace my Astro TM Maxis Fibre modem with this. I saw some youtube urls for this. Is it also applicable to RT-AC5300?
Thanks.
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You cant replace modem, but can replace router.

jpong1
post Sep 2 2016, 07:26 PM

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QUOTE(prs516 @ Sep 2 2016, 04:28 PM)
I only found ASUS RT-AC55UHP Firmware version 3.0.0.4.378.5209 2015/04/20 from Asus MY website. I don't think this is the latest one. Please advice.
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log in to your router, it will auto detect; from there you click "update"

jpong1
post Sep 8 2016, 10:23 AM

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QUOTE(kmrdeva @ Sep 7 2016, 11:14 PM)
Interesting, I just tested with a portable fan and it wasn't even installed to the back of my router. Temp dropped from 87-89 C down to 67-69 degrees. Can't imagine how much better an attached fan or two would perform.  thumbup.gif

[attachmentid=7480998]
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How do we measure the temp of router ? thx
jpong1
post Sep 8 2016, 11:18 AM

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QUOTE(kmrdeva @ Sep 8 2016, 10:27 AM)
I believe these values are shown if you run the Merlin firmware (not stock Asus firmware).

Screenshot below, taken off SNB forum.

user posted image
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oh, then I unable to know....@@
jpong1
post Sep 27 2016, 10:44 PM

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QUOTE(firdausbhari @ Sep 27 2016, 10:16 PM)
Hi ASUSmy

i've updated to the firmware u shared. can get connection but, cannot login to asus webpage. restart router. reset. still cannot login to asus webpage sad.gif

ive upgraded to 3.0.0.4.378_5209 which i download from the site. the firmware that supports ASUS Router app not available anymore?
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Can login router page ? If can, click the version number , it will detect the latest f/w version which is 3.0.0.4.380_3264

This post has been edited by jpong1: Sep 27 2016, 10:46 PM
jpong1
post Sep 29 2016, 12:01 AM

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QUOTE(Zero-Enna @ Sep 28 2016, 04:16 PM)
I am using ASUS RT-AC68U and also using the latest firmware downloaded from https://www.asus.com/my/Networking/RTAC68U/...pDesk_Download/

I want to setup it to replace the existing UniFi router. but i dont see this option "Special Requirement from ISP" and the right side to choose "ISP Profile" as per https://youtu.be/ESAPAJqWxH4?t=1m32s

any expert have any idea what to do?
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flash back to previous f/w version and try.
else, have to enter manually.
jpong1
post Oct 20 2016, 09:10 PM

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QUOTE(waisang @ Oct 20 2016, 11:47 AM)
Hi, i have Asus RT-N12D1 router and running firmware version 3.0.0.4.378_9479-g4945ac6 on Unifi network, what do you check if your router randomly hanged (The Internet is fine on different router) and force to reboot to back online

Think it is something went wrong with the firmware, based on the Asus Router System Monitor App, the RAM is almost fully 97% utilized out of 27mb/28mb and CPU usage is 2% usage, i have 6 devices connected to the network, we are mainly for web surfing, WhatsApp texting.
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May be you need a better router.
Mine is RT-AC55UHP , normally 2-4 PC and mobile devices connected, and memory usage is 50-60% of 128MB.
so far never hang or re-boot itself.


jpong1
post Nov 8 2016, 02:00 PM

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QUOTE(silrave @ Nov 8 2016, 12:00 PM)
guys
can i ask
asus unifi router warranty how long?
i worry get strike by lightning
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3 years, but not sure covered by warranty or not if strike by lighting....
jpong1
post Nov 8 2016, 11:08 PM

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QUOTE(silrave @ Nov 8 2016, 08:06 PM)
gg
worry get sstrike by lightning
cause open 24 hours
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Connect to Surge protector.



jpong1
post Dec 17 2016, 09:10 PM

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QUOTE(JY. @ Dec 17 2016, 05:49 PM)
How do we register for warranty? Bought one new router from Lazada and it entitles 3 years local warranty. Let say I want to claim warranty, what is the requirement? Is the tax invoice sufficient to claim?
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Keep the receipt and register online will do.
Claim warranty need to go back where you bought, in your case that bought online where the shop seller did issued a receipt , that receipt will show who is the actual seller. When claim, bring back to that shop seller.


jpong1
post Dec 27 2016, 01:19 PM

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QUOTE(rjflyguy @ Dec 27 2016, 01:08 AM)
My RT-AC55uhp is downloading firmware updates now... Anyone knows what is this latest update features?

Edit:
Nevermind...  Got my answers already. The latest update RT-AC55UHP new update:

ASUS RT-AC55UHP Firmware version 3.0.0.4.380.4180
Security related
- Updated OpenSSL library to 1.0.2j to fix security issues.
- Updated Dropbear SSH to 2016.74 to fixe security issues.
- Fixed a security vulnerability regarding XSS.
- Fixed a security vulnerability regarding CSRF.
- Added protection for Brute-force attack.

Bug fixed
- Fixed Chrome, Edge and IE compatibility issues.
- Fixed quick internet setting wizard compatibility issues.
- Fixed AiCloud related issues.

Modified
- Supported Google DDNS.
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thanks, updating now...was on fw : 3.0.0.4.380.3264

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