Hi guys,

I've been using Maxis Fiber (10M) for 6 days now. Even on the the first day, the connection was very unstable and always disconnect. I hardly get above 5M on speedtest/download. If you're a gamer, I warn you not to subscribe to Maxis. It's a real pain in the ass.

I was previously an UNIFI customer but I never had any problem with UNIFI. I do feel regret now. The conclusion is MAXIS FIBER SUCKS BIG TIME.

Yeah, but how can you tell which (UniFi or Maxis Fibre) is better suited for your area before actually applying for it and then trying it?

UniFi user here, and lately my ping has been around 150ms-210ms. In the past, it was between 120ms-160ms. Called TMnet and they claimed the issue is with game's server (FFXIV) and not theirs. At the moment, I'm not sure where the issue lies but one of the technicians also mentioned that TMnet's currently doing some undersea cable installations and maintenance.

I see. When I was with Unifi, I've never had any problem with ping. Usually, I play dota2, the SE Asia server is very near (Singapore).

When it comes to Maxis, ping is not the issue. The problem is, I always get disconnected every 20 minutes. When I checked, there was no internet connection at all. Then, I have to wait 1 minute before Internet comes back.
Does it sound like Fiber Internet?? Not to mention, the speed is unstable. I subscribe for 10M, but I usually peaks at 4M max and it's even worst at night. Very frustrating. My speedtest: http://www.speedtest.net/my-result/3318871298

You can checked similar cases on their forum:
https://forum.maxis.com.my/forum_topic.asp?TOPIC_ID=9316
https://forum.maxis.com.my/forum_topic.asp?TOPIC_ID=17827
https://forum.maxis.com.my/forum_topic.asp?TOPIC_ID=3423
https://forum.maxis.com.my/forum_topic.asp?TOPIC_ID=12884
https://forum.maxis.com.my/forum_topic.asp?TOPIC_ID=17827

and these are just some of them, you can browse for more.

This post has been edited by VX569: Dec 9 2014, 10:49 PM

Agreed...

Maxis fiber SUCKS

I upgraded from 5Mbps Unifi to 10Mbps Maxis and now regret like nobody business.....

If you intended to use Internet from 7pm to 12pm, DONT USE MAXIS. 10Mbps speed will go down to 0.5Mbps. I got no such problem with Unifi. They asked me to used Internet other than that period.

Now I need to get a timer for my Maxis router. Need to reboot for 1/2 hours everyday. My timer reset at 4am. If not the router hang and cannot surf internet.

I see… Well, thanks for the heads up regarding Maxis.

This post has been edited by DJ-Spike: Feb 20 2014, 06:32 PM

Unifi is the best service I used at the moment. I did selling unifi and maxis fibre but mostly recommended unifi to my customer as myself enjoyed with the service. Now the offer is nice.

This is the promotion ongoing now.
Unifi 5mbps: Free HyppTV everywhere(2 accounts which worth Rm5) & HyppFlicks(VOD Channel 811 which worth Rm15)
Unifi 10mbps: Free HyppTV everywhere(2 accounts which worth Rm5) & HyppTV Mega Pack or HyppTV Sports Pack(Which worth Rm50)
Unifi 20mbps: Free HyppTV everywhere(2 accounts which worth Rm5) & HyppTV Mega Pack or HyppTV Sports Pack(Which worth Rm50)

HyppTV Everywhere is a apps which android and ios user can install for watching the same tv channel which available.

All users can get Rm80 Aztech Homeplug voucher within 30 days after the service activation to their door step.

Customer also would receive call from our partner company which ask them whether interest on the Samsung smart tv at cheaper price or not.

Offer for unifi customer only.

I'm planning to upgrade to VIP10. What's the monthly charge ?

RM199/month

no upgrade promo for current unifi 5mb user ?

upgrade to 10mb for free if subsribe megapack/sport pack worth rm50 a month

just out of curiosity... does the unifi sport has all BPL matches? i know they have all champions league but to me BPL more important

Don't bother with the Astro IPTV + Maxis package. It's a great package, but the customer service around it is so bad, we almost ended up suing them. In the end, we kept the Maxis broadband and got rid of the IPTV.

Right now the account is still quite messy because every time we call them, they STILL tell us that this is under Astro IPTV (in fact once, they were using information from the last time I was a Maxis postpaid subscriber, almost 5 years ago!)

Speed-wise, Maxis is pretty good. I just did a speedtest, and the results are as follows:

Ping: 32ms
Download: 9.68 Mbps
Upload: 12.89 Mbps

One issue I have now is that when I wake my computer up from standby, it takes a long while (approx 2-3 minutes) to connect back to the Wi-Fi. I didn't have this problem last time, but then again none of my other devices have this issue so I'm not sure what's causing it.

if maxis 10mbps + basic astro iptv = now how much to pay?

lets say u decided unsubscribe the astro iptv with the maxis. but to maintain the maxis ftth. what is the penalty?

No, only those aired on Astro Super Sport 1 & 2 are available on HyppTV so if you're getting HyppTV to watch BPL matches then you're subscribing to the wrong provider

if none of your other devices face this issue it is almost certainly not astro/maxis fault.
try checking your device, your wifi adapter perhaps?

how compare to abnxcess?

https://forum.maxis.com.my/forum_topic.asp?TOPIC_ID=18248

this guy sarcastically funny..!!

Yeah I figured it had more to do with my device than anything else. I've actually gotten pretty used to it, so it doesn't really bug me


The last time I called Maxis for support due to internet issues, I found out from them that there is actually only around 3 people in tech support department for the home fibre service. During off-peak hours, weekends, and public holidays, it goes down to 1-2 people.

http://www.speedtest.net/my-result/3347333278

Got AstroIPTV+ Maxis 10mbps, constant 10mbps download speed. Seems my neighbour is able to get 8ms ping, mine is constantly 12/13ms. Upload is also slow at average of 5-6mbps. I'm living in Penang

where are you staying? i though i want to get maxis,