I've been using Unifi 5Mbps for 2 years now and never experienced any breakdown (maybe I'm lucky) and never called them once. Speed is fast even during peak hours and I can get the max speed during torrenting. Recently I was called by TM and agreed to to upgrade to 10Mbps for RM20 extra p.m. Now I'm enjoying the extra speed for torrents. I can vouch for Unifi. If you are brave in spite of all the horror stories, go for Maxis.

How long it takes to upgrade to VIP10?

It is tied for 2 years, right?

Is there any freebies for the new contract?

I've a friend who works at TM. He says Maxis rent TM optic fibre so if you were the boss of TM will you give the best product to your competitor? So that's why Maxis always receive a lot of complaints. I think this is the how business work  That's what he said la.  And also right now, TM is doing the promotion for upgrading your speed with cheaper price & free hypptv etc. Last week, one of my friends got a phone call from TM to upgrading her speed and the registration through the phone call. And after 48 hour she enjoyed the 10mbps internet speed with much cheaper than the normal price. Idk what the specific price is but I think it's a opportunity if I got  selected for this promotion bcz she says it's only for selected customer. But it sounds cool I can upgrade only through phone call and no need to pay money for fuels, parking and tolls only to fill up the forms. LOL  And I heard, if you take this upgrading promotion, your price will still remains even the promotion is ended. Wahhh, I wish my unifi acc is selected for this promotion. Please Telekom Malaysia! LOL 

hi innterested in UniFi,but is HyppTv free with the package n i note that maxis fibre gives no DECT phone nor cal forwarding =( anyway unifi seems quite good from reading comments here.
is what iana93 said true-about " Maxis rent TM optic fibre so if you were the boss of TM will you give the best product to your competitor? "?

My friend worked at TM and he said that.

my friend said differently.. Maxis just utilised the access part of HSBB.. for layer 3 and core they will use their own.. no different interms of access.. so if maxis bad, their routing is bad.. and for sure their international gateway not as good as TM.. as big as TM.. and maybe domestic design in terms of concurrency and contention ratio also not as good as TM.

Thinking of upgrading from Streamyx to Unifi 5. Any promotions?
What is the best way to upgrade? Go to sales booth or TM branch?

TM Puchong branch always very busy. Hate to wait there. Been to Kelana Jaya branch, usually quite quiet.

currently im moving to the new place, would like to shift my unifi frm my old place to the new place. but, info given from TM saying that as your new place is low demand on unifi hence there is no unifi service available there.

weird thing is when i check the coverage from unifi website. some units of my new place are currently using unifi.

does any1 hv fren work in TM ? would like to know how come my unit got no unifi but oth unit are using unifi. really hope to use unifi at my new place, would like to know if there is anyway to solve this?

thank you.

I got a call last month from TM, upgrade from 5Mb to 10Mb for RM20 but have to renew contract 2 years.

I turned it down coz don wan to get tied down with contract again. Sigh RM20 for extra 5Mb. Heart itchy leh...

I got many calls from TM from the past few months asking me to upgrade to Unifi. I'm currently using Streamyx 4mb line. I told them I'm fine with the existing plan. The reason is I'm afraid of the download quota that they'll enforce in the next couple years. 60gb a month is just bollocks. Currently in my house that have 4 person living in, the usage is nearly 10gb a day.