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> How to apply for SIRIM?, Update: Procedure to apply inside

lecutus
post Aug 28 2020, 04:39 PM

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Joined: Nov 2017


QUOTE(CallMeBin @ Aug 7 2020, 09:43 AM)
Hello guys,

Update as of August 7, 2020. It is just like ^ said.

Make an account and apply here: https://ecomm.sirim.my/

Please read these 2 manuals which helped me:
https://www.sirim-qas.com.my/wp-content/upl...etter_-Copy.pdf

http://www.dagangnet.com/infosite/eGuide/SRC/COA-Trader.pdf

I had trouble with the payment as the system didn't update the status after I made the payment. So I asked them on WhatsApp and sent them the receipt (You can also email them the receipt and let them know the issue). By next morning (like 9:30), my application was approved.

I believe if the system was able to update the application status automatically after you pay, your application would be approved within the same day (considering the working hours la).

Regarding cost, it's actually now either RM20 (Certified Product) or RM40 (Non Certified/New Product).
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Thanks for this - helped set me in the right direction.

Thankfully, the online process is pretty fast and mostly painless. I created and submitted my application at around 3AM and I got the permit/Clearance Letter around 2PM (so less than 12 hours).

Similarly, I had an issue with the payment acknowledgement as the system did not update the status after payment was made. If not for this issue, approval would have been much faster. But email support was surprisingly fast and very helpful.

Some tips:
- if you need help, send them an email at SIRIMEPERMIT@sirim.my. They respond quickly. Forget about calling or using the Whatsapp hotline - no response there.
- the online form is not too complicated but it'll take some time to figure out what they are asking for. Some terms would be unfamiliar unless you are in the industry. Personally, I just guessed as best I could instead of asking for clarification and complicating things (I have a suspicion that they dont really pay too much attention to the details - so long as the info is provided, they can check the box and approve).
- my payment was made via credit card. To resolve the issue with my payment not being updated, I sent them email with my transaction code (obtained from calling the credit card center) and the last 4 digits of my credit card. Took SIRIM about an hour to update the payment. Not too shabby.



 

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