That's the disadvantage of HLJ. However, they are the most forgiving when it comes to cancelling orders. Amiami and Hobby Search are quick with the banhammer if you have to cancel something without a very good reason.

As for Mandarake, not all their stores are equal. Nakano is definitely the best store of them all, hands down. Fastest response, helpful staff, quick processing and delivery. Complex (Akihabara), Grandchaos and Umeda are decent as well but you should expect to wait 2-3 days for order confirmation. Be a bit careful with Fukuoka though, they aren't the most fluent in English so be wary of miscommunication.

want to ask normally at mandrake it stated the item is open box only and so is the figure in good condition? want to buy 1 figure from them which is quite cheap.

THanks

You shouldn't have anything to worry about unless the item description mentions things like 'parts stained' or 'loose joints'. Anyway Japanese collectors usually take good care of their stuff but there still might be cases where figures have issues like smudges, damaged paint/decals that might have escaped the attention of Mandarake staff.

I started off with HLJ but stopped buying from them for years after I found out AmiAmi.

AmiAmi didn't ban me yet but I did receive a warning letter of some sort regarding abandoned POs.

umm, amiami got new system.
now the system will auto cancel and put back the item for sale if you didn't pay in 7 days

no more warning letters

waah auto cancel now , should have just let it cancelled by itself instead of sending them a mail to cancel the other day , oh well

I just got my Bandai AGP MS Girl Wing Gundam Zero, and there's one part missing 
anyone here knows where to email Bandai ask for parts replacement?

I just got my Bandai AGP MS Girl Wing Gundam Zero, and there's one part missing 
anyone here knows where to email Bandai ask for parts replacement?

All sales are final. No returns will be accepted, with the exception of defective items. Please contact us within 7 days of receipt if there is a problem with your item or order.

well, no matter how it's not good to PO when not needed. I admit do have random urge when I see those cute eyes of nendo. or some mecha I saw from some show ......... then later decided, nahhh don't need.

well, no matter how it's not good to PO when not needed. I admit do have random urge when I see those cute eyes of nendo. or some mecha I saw from some show ......... then later decided, nahhh don't need.

Buy first think later

If you buy from amiami, contact them back. They will replace the parts for you if you manage to contact them within 7 days after delivery

too bad, Yoshii-kun helped me order from amiami and sent to his hse, it arrived last month but I yesterday only got it from him 

HLJ finally shipped out my order, after 6 business days!
Champion