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 Iphone 5 3G Issue, stuck on edge

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AE111
post Dec 18 2012, 10:36 PM

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This happen to my Iphone 4 and Iphone 5. I guess maybe IOS 6 issue. Turn On than Off Airplane Mode, it will connect back 3G. Currently using Maxis.
SUSleechers
post Dec 19 2012, 02:28 AM

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My iphone 5 is good now. What i did was called the celcom customer service and lodge the report and reset network. Im not sure whether it was coincidence or not but anyway it is good now

another thing i might add, the 3g strengths of iphone 5 is not as good as what i experience from my galaxy tab 10.1.

This post has been edited by leechers: Dec 19 2012, 09:32 AM
jason_mufc
post Dec 19 2012, 10:01 AM

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QUOTE(tinkerbel @ Dec 18 2012, 08:55 PM)
@jason_mufc,
When the phone doesn't show 3G do U still get 3G connectivity speed or U don't?  I don't haf the same issues with mine, thankfully.
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@tinkerbel: Nope, EDGE all the way. Exactly like how Fumakila describes it. When in areas like my house in Sg Buloh, I used to get 3 to 4 bars of 3G. Now only EDGE. When I go to Damansara Jaya yesterday, full 3G. Even can turn off & on.

@fumakila: Does it mean update software? No need to swap phones right?
SUSleechers
post Dec 19 2012, 10:03 AM

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QUOTE(jason_mufc @ Dec 19 2012, 10:01 AM)
@tinkerbel: Nope, EDGE all the way. Exactly like how Fumakila describes it. When in areas like my house in Sg Buloh, I used to get 3 to 4 bars of 3G. Now only EDGE. When I go to Damansara Jaya yesterday, full 3G. Even can turn off & on.

@fumakila: Does it mean update software? No need to swap phones right?
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have you tried calling celcom and lodge complain? i did yesterday and few hours later and up till now it is good.
jason_mufc
post Dec 19 2012, 10:13 AM

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QUOTE(leechers @ Dec 19 2012, 10:03 AM)
have you tried calling celcom and lodge complain? i did yesterday and few hours later and up till now it is good.
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@leechers: Haha I called 3 or 4 times man. They said they will monitor. Up till now my place still no 3G. When I go out it's ok the 3G quite strong. I even called and asked the guy who sold me the phone. HIs answer was NANO sim is quite unstable at this stage. Try and use a few days and see if it improves. If not come in for SIM swap. If still not fixed, then phone swap. But my hunch is that this is a network + software issue. I think fumakila's explanation might be it. The software now searches for the strongest signal and in my area, that is EDGE, but at my friend's place in DJ, it was 3G. Well, hope it gets resolved soon.
SUSleechers
post Dec 19 2012, 11:05 AM

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QUOTE(jason_mufc @ Dec 19 2012, 10:13 AM)
@leechers: Haha I called 3 or 4 times man. They said they will monitor. Up till now my place still no 3G. When I go out it's ok the 3G quite strong. I even called and asked the guy who sold me the phone. HIs answer was NANO sim is quite unstable at this stage. Try and use a few days and see if it improves. If not come in for SIM swap. If still not fixed, then phone swap. But my hunch is that this is a network + software issue. I think fumakila's explanation might be it. The software now searches for the strongest signal and in my area, that is EDGE, but at my friend's place in DJ, it was 3G. Well, hope it gets resolved soon.
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well if it can capture 3g signal then i think you dont have to worry much. plus i suspect iphone 5 does not capture the signal as strong as other device, i comparing with my galaxy tab 10.1 same place, same telco, but galaxy tab 10.1 shows healthy and strong signal compare to iphone 5
jason_mufc
post Dec 19 2012, 12:00 PM

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QUOTE(leechers @ Dec 19 2012, 11:05 AM)
well if it can capture 3g signal then i think you dont have to worry much. plus i suspect iphone 5 does not capture the signal as strong as other device, i comparing with my galaxy tab 10.1 same place, same telco, but galaxy tab 10.1 shows healthy and strong signal compare to iphone 5
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@leechers: Exactly! At first I was a bit worried cos no 3G at all. Then when you move to city areas like Damansara and Bandar Utama, the bloody thing picks up 3G, so yes it an capture 3G signal. Previously I used Samsung GS3 and I get H+ all the time so yes I agree IP5's signal capturing not as strong. For our sake I hope an update will resolve this.
sovietmah
post Dec 19 2012, 12:16 PM

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Not sure if this IOS 6.0.2 will solve ur problem or not TS.

http://9to5mac.com/2012/12/18/apple-releas...ring-bug-fixes/
jason_mufc
post Dec 19 2012, 12:53 PM

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QUOTE(sovietmah @ Dec 19 2012, 12:16 PM)
Not sure if this IOS 6.0.2 will solve ur problem or not TS.

http://9to5mac.com/2012/12/18/apple-releas...ring-bug-fixes/
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This is just a wifi fix. Maybe 6.1 will be more extensive. Either ways, fingers are crossed.
sfotsy
post Dec 19 2012, 12:58 PM

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QUOTE(sovietmah @ Dec 19 2012, 12:16 PM)
Not sure if this IOS 6.0.2 will solve ur problem or not TS.

http://9to5mac.com/2012/12/18/apple-releas...ring-bug-fixes/
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No i do not see any improvement at all when talking about 3G signal! mad.gif


Added on December 19, 2012, 1:01 pm
QUOTE(jason_mufc @ Dec 19 2012, 10:13 AM)
@leechers: Haha I called 3 or 4 times man. They said they will monitor. Up till now my place still no 3G. When I go out it's ok the 3G quite strong. I even called and asked the guy who sold me the phone. HIs answer was NANO sim is quite unstable at this stage. Try and use a few days and see if it improves. If not come in for SIM swap. If still not fixed, then phone swap. But my hunch is that this is a network + software issue. I think fumakila's explanation might be it. The software now searches for the strongest signal and in my area, that is EDGE, but at my friend's place in DJ, it was 3G. Well, hope it gets resolved soon.
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this is what been told also, i have to wait for 3 days and see the status goes into Edge or 3G. By the way are you a Maxis user?


This post has been edited by sfotsy: Dec 19 2012, 01:01 PM
jason_mufc
post Dec 19 2012, 02:05 PM

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QUOTE(sfotsy @ Dec 19 2012, 12:58 PM)
No i do not see any improvement at all when talking about 3G signal!  mad.gif


Added on December 19, 2012, 1:01 pm

this is what been told also, i have to wait for 3 days and see the status goes into Edge or 3G. By the way are you a Maxis user?
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No sir, am with Celcom. From past experience Celcom has been quite good with my iPhone 4. This is the first time I am experiencing Network issues with them. Got sick of Maxis' way of overcharging and billing practices.
sogoatticus
post Dec 19 2012, 03:23 PM

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im using celcom also from ip4 to ip5, from my exp,

1)ip4 no problem on/off 3g.
2)recently i noticed today to connect to 3g it takes time a bit compared to ip4
3)what i've done yesterday was reset all settings
4)my location is PJ

i've played around on/off at System Services, not sure if it have anything to do with retrieving 3g signal
jason_mufc
post Dec 19 2012, 04:03 PM

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QUOTE(sogoatticus @ Dec 19 2012, 03:23 PM)
im using celcom also from ip4 to ip5, from my exp,

1)ip4 no problem on/off 3g.
2)recently i noticed today to connect to 3g it takes time a bit compared to ip4
3)what i've done yesterday was reset all settings
4)my location is PJ

i've played around on/off at System Services, not sure if it have anything to do with retrieving 3g signal
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@sogoatticus: In PJ I get instant 3G haha. No need to reset anything. 3G just appears. What makes me mad.gif is my own area only EDGE. Lucky at home got Unifi.
affendy_6611
post Dec 19 2012, 04:03 PM

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u try change the simcard digi or maxis . if it the same happen ..
i thing the iphone problem ..

is happen again like my X-iphone 4s i use digi .. even i stay i subang normally people get 3g .. but me sometime got n sometime dsapear..

so i research . i konw wat happen . so i need but the case vapor alluminium the price around rm200 or rm400 it depends model .. when i use . my line 3g always with me everytime ...

This post has been edited by affendy_6611: Dec 19 2012, 04:04 PM
fumakiller
post Dec 19 2012, 06:28 PM

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anyone that also have this problem,
plz make a report to apple support
so that they can make a fix next update..
i dont think that report from only 1 person can make apple aware of this problem..
nubJeff
post Dec 19 2012, 06:39 PM

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Which iOS you guys using?I'm using 6.0.1 its fine for me...
sfotsy
post Dec 19 2012, 09:00 PM

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QUOTE(jason_mufc @ Dec 19 2012, 02:05 PM)
No sir, am with Celcom. From past experience Celcom has been quite good with my iPhone 4. This is the first time I am experiencing Network issues with them. Got sick of Maxis' way of overcharging and billing practices.
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Yes i am also first time having this problem as trying to catch it slowly see is the card problem or not?
tinkerbel
post Dec 19 2012, 09:39 PM

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@jason_mufc,
So when you're home you don't get 3G connectivity but EDGE? Or could it be that it doesn't show that you're on 3G but perhaps your connection is 3G connection? Is that possible?

I live in Sg Buloh too and don't have the same issues as you; then again, I'm on Maxis
SUSleechers
post Dec 20 2012, 08:51 AM

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another thing i notice is that ios dont have the capability to fix it to only accept 3g/umts signal rather than choosing between edge or 3g/umts.

the same with my galaxy tab 10.1 before, where sometimes it will pick up edge signal, and when i set it to accept only 3g signal, it is good until now.
TS-YS-
post Dec 20 2012, 09:19 AM

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I sold my iphone 5 smile.gif

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