Iphone 5 3G Issue, stuck on edge
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 Dec 18 2012, 04:37 PM
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#1
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Junior Member
373 posts Joined: Mar 2011 
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QUOTE(jason_mufc @ Dec 18 2012, 04:35 PM) @tinkerbel: Appreciate the answer. That would be one way to look at it. However, this issue afflicts so many Celcom iPhone 5 users (based on the complaints on this thread). Could it be that all Celcom iPhone 5s have problems? if you google you will find that it is not exclusively to carrier. it is more likely problem with the device itself. i think need to wait for the latest fix to correct this issue. |
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Dec 19 2012, 02:28 AM
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#2
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Junior Member
373 posts Joined: Mar 2011
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My iphone 5 is good now. What i did was called the celcom customer service and lodge the report and reset network. Im not sure whether it was coincidence or not but anyway it is good now
another thing i might add, the 3g strengths of iphone 5 is not as good as what i experience from my galaxy tab 10.1. This post has been edited by leechers: Dec 19 2012, 09:32 AM |
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Dec 19 2012, 10:03 AM
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#3
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Junior Member
373 posts Joined: Mar 2011
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QUOTE(jason_mufc @ Dec 19 2012, 10:01 AM) @tinkerbel: Nope, EDGE all the way. Exactly like how Fumakila describes it. When in areas like my house in Sg Buloh, I used to get 3 to 4 bars of 3G. Now only EDGE. When I go to Damansara Jaya yesterday, full 3G. Even can turn off & on. have you tried calling celcom and lodge complain? i did yesterday and few hours later and up till now it is good.@fumakila: Does it mean update software? No need to swap phones right? |
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Dec 19 2012, 11:05 AM
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#4
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Junior Member
373 posts Joined: Mar 2011
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QUOTE(jason_mufc @ Dec 19 2012, 10:13 AM) @leechers: Haha I called 3 or 4 times man. They said they will monitor. Up till now my place still no 3G. When I go out it's ok the 3G quite strong. I even called and asked the guy who sold me the phone. HIs answer was NANO sim is quite unstable at this stage. Try and use a few days and see if it improves. If not come in for SIM swap. If still not fixed, then phone swap. But my hunch is that this is a network + software issue. I think fumakila's explanation might be it. The software now searches for the strongest signal and in my area, that is EDGE, but at my friend's place in DJ, it was 3G. Well, hope it gets resolved soon. well if it can capture 3g signal then i think you dont have to worry much. plus i suspect iphone 5 does not capture the signal as strong as other device, i comparing with my galaxy tab 10.1 same place, same telco, but galaxy tab 10.1 shows healthy and strong signal compare to iphone 5 |
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Dec 20 2012, 08:51 AM
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#5
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Junior Member
373 posts Joined: Mar 2011
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another thing i notice is that ios dont have the capability to fix it to only accept 3g/umts signal rather than choosing between edge or 3g/umts.
the same with my galaxy tab 10.1 before, where sometimes it will pick up edge signal, and when i set it to accept only 3g signal, it is good until now. |
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Jan 4 2013, 10:02 PM
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#6
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373 posts Joined: Mar 2011
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Jan 5 2013, 05:01 AM
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#7
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Junior Member
373 posts Joined: Mar 2011
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QUOTE(sfotsy @ Jan 5 2013, 01:55 AM) Today i got a nano sim card from Maxis and find 3G signal in my IP5 but for Celcom one, still in Edge (E) signal. i guess is inevitable, somehow i felt like maxis is better compare to celcom. So Angry here tomorrow i will go Celcom to request for changing my card. but please let us know the result |
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