Hey guys, i just got iphone 5 from Celcom.

Weird things happen,

I live in SS2, my house is at level 10, usually no problem getting 3g, my maxis and digi all got 3g, but my celcom iphone 5 stuck on edge network, reset network settings and everything reboot also useless,

when i go down stair, Ground floor, got 3g signal, i go back up 10 floor 3g network stays on!

But once u turn off 3g and on again it will be gone, stuck on edge!

Do you guys think is iphone issue or network issue?

possible for both either network or phone problem. better go to celcom and ask with the phone along

well, yes indeed i do also have this problem? Hopefully it is network problem not the Phone problem

so yours is celcom as well bro?

Test your celcom card with you another phone to eliminate possibility of phone problem
You will need a nano sim adapter for other phones


This post has been edited by benny888: Dec 15 2012, 07:27 AM

yes indeed, it is from Celcom. This is really madness, worst then my old IP3GS
Going to Celcom to verify is my card insert it properly or not, or the setting is not correct, i guess it is my setting cause the seller maybe wrong setting.


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Added on December 15, 2012, 7:46 amwell, I will going to test my card with my another Phone and see what is the problem ? it is card or my new IP5.

This post has been edited by sfotsy: Dec 15 2012, 07:46 AM

hey bro, pm me your contact, join you to celcom

Same as mine, I got it from digi. Try reset network settings. It's work for me.

Mayb fon problem, send back to exchange

Yup digi also got problem.. Had tis problem with my ip5.. In building line down.. Try reset

I bought my phone yesterday and I think the 3G got probl ady same like yours. It's on edge now hais so slow zzzzzzZzzzzzzzzzzzzzz dono what's wrong.

I called up celcom they said they will refer back to me soon

I am having the exact same problem! I have called Celcom countless times to ascertain the issue but so far no resolution yet. Sometimes when I drive, I get 3G, but I do not use the phone when I drive . I never had this problem with Celcom when using my previous iPhone 4.

Does anyone have an update on this issue? Is it the phone? The line? Nobody in Celcom seems to have an answer.

@jason_mufc,
If the problem is only happening when you're at home and not when you're at other places then it must be the network. If it's appearing all the time and at different places then it's the phone!

this also happen to me..
it seem that if the 3G line is too low signal, it will always use EDGE, even where ur place have 3G coverage
it only happen when 3G signal is too low..like mine 2/5 signal bar
there seem like no option to use 3G line only for Iphone5
and i am celcom user..

This post has been edited by fumakiller: Dec 18 2012, 04:08 PM

@tinkerbel: Appreciate the answer. That would be one way to look at it. However, this issue afflicts so many Celcom iPhone 5 users (based on the complaints on this thread). Could it be that all Celcom iPhone 5s have problems?

if you google you will find that it is not exclusively to carrier. it is more likely problem with the device itself. i think need to wait for the latest fix to correct this issue.

@jason_mufc
It is possible that it is a Celcom Network issue; perhaps Celcom is doing something on their end? If they are, there will soon be a new "Network Settings"

@fumakiller: Do you have this problem in just one place? Or also many places?

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Added on December 18, 2012, 4:44 pm@leechers: Wow I didn't know that. My google search only resulted in Celcom complaints haha. There are a handful of DiGi complaints here but no Maxis also innit?

@tinkerbel: Let's hope, because my iPhone 5 has been changed before. The backside metal surface had obvious scratches. Otherwise, the phone works perfect.

This post has been edited by jason_mufc: Dec 18 2012, 04:44 PM

it only happen when i at the places with low coverage of 3G
it never happen when i at the high coverage area like at the centre of city

it is the problem of the phone..
it always pick the signal with highest coverage..
in this case is EDGE..
just make report to Apple to add a fix next update..

P/S : if only IPhone 5 have a function like my sony phone that can only choose 3G line T_T

This post has been edited by fumakiller: Dec 18 2012, 09:09 PM

@jason_mufc,
When the phone doesn't show 3G do U still get 3G connectivity speed or U don't? I don't haf the same issues with mine, thankfully.