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TSPrince J
post Jul 15 2014, 08:57 PM

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From: Team ILLEGEAR


QUOTE(whatsayyou @ Jul 11 2014, 05:38 PM)
With the laptop plugged into just the power supply (i.e. battery taken out), the power adapter makes a whiny sound. Is this normal?

I've attached a sound clip below. Please rename to .m4a to listen to it.
*
Hey whatsayyou,

Have you contacted support@illegear.com ?

Try changing power socket to see if the problem still persists.

QUOTE(mibaa6 @ Jul 15 2014, 07:41 PM)
just get tha item yesterday.. when bring home these ***ing shit poblem happen.. cant open bios.. screen all black.. nothing appear... ***2
*
Dear mibaa6,

Have you contacted support@illegear.com ?

Please send an email with your serial, will assist.
whatsayyou
post Jul 17 2014, 12:59 PM

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Hey fellow Illegear owners, anyone of u using MPC-hc with madvr?
I'm having trouble displaying video when using it.
Renamed the file and made it use nvidia in the nvidia control panel, but i get a black screen and sound that hangs after 20 secs...
Wonder if others encounter the same issue as me.
Im using win 8.1
bhamophet
post Jul 17 2014, 01:51 PM

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who is your reseller in kuching?

syahmixp
post Jul 18 2014, 01:26 PM

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I've been looking to buy laptop that have similar specs as Asus N550JK but with touchscreen, but I found none. Instead I found Illegear RK-series and it piqued my interest. Will I ever see your products with touchscreen in near future? Is it possible for RK series to have touchscreen?

Your website is down since dawn.
gabrieltey
post Jul 18 2014, 01:51 PM

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erm . i think i need some opinion.

i purchase ILLEGEAR RS-15 Lite last year and was very satisfied with the machine. Recently .. while . playing 3D games. especially my favourite League of Legends, the fan kicks off VERY fast especially like after 10 mins only of gaming. Previously it would never have the loud sound of the fan at the back.

What might be the cause of this?
TSPrince J
post Jul 18 2014, 02:32 PM

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QUOTE(bhamophet @ Jul 17 2014, 01:51 PM)
who is  your reseller in kuching?
*
Hey bhamophet,

PMed you.

QUOTE(syahmixp @ Jul 18 2014, 01:26 PM)
I've been looking to buy laptop that have similar specs as Asus N550JK but with touchscreen, but I found none. Instead I found Illegear RK-series and it piqued my interest. Will I ever see your products with touchscreen in near future? Is it possible for RK series to have touchscreen?

Your website is down since dawn.
*
Hey syahmixp,

ILLEGEAR RK-17 has been selling very well since released. Currently we do not plan to add touchscreen on RK-15 and RK-17, that's pointless because it's not tablet.

Yes our site is down temporarily and we are sorting it out. Sorry about that.

QUOTE(gabrieltey @ Jul 18 2014, 01:51 PM)
erm . i think i need some opinion.

i purchase ILLEGEAR RS-15 Lite last year and was very satisfied with the machine.  Recently .. while . playing 3D games. especially my favourite League of Legends, the fan kicks off VERY fast especially like after 10 mins only of gaming. Previously it would never have the loud sound of the fan at the back.

What might be the cause of this?
*
Hey gabrieltey,

How have you been? It sounds like the dust has built up. You need to clean your dust and reapply thermal paste.
gabrieltey
post Jul 18 2014, 03:36 PM

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QUOTE(Prince J @ Jul 18 2014, 02:32 PM)
Hey bhamophet,

PMed you.
Hey syahmixp,

ILLEGEAR RK-17 has been selling very well since released. Currently we do not plan to add touchscreen on RK-15 and RK-17, that's pointless because it's not tablet.

Yes our site is down temporarily and we are sorting it out. Sorry about that.
Hey gabrieltey,

How have you been? It sounds like the dust has built up. You need to clean your dust and reapply thermal paste.
*
hey ..... surprised that you still remember me .. ok ok . will do .... clean dust. n reapply paste and see what happens

thanks.

syahmixp
post Jul 18 2014, 04:14 PM

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Having a laptop with touchscreen is a bonus. Do the touchpad support multi-touch gesture? Does this laptop support optimus technology?

I like the design pattern of RK-17, but for portability issue I might choose RK-15 instead, if there was no others that suit my needs.
TSPrince J
post Jul 18 2014, 04:32 PM

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QUOTE(gabrieltey @ Jul 18 2014, 03:36 PM)
hey ..... surprised that you still remember me .. ok ok . will do .... clean dust. n reapply  paste and see what happens

thanks.
*
Of course we do smile.gif We remember every customer that supports us.

QUOTE(syahmixp @ Jul 18 2014, 04:14 PM)
Having a laptop with touchscreen is a bonus. Do the touchpad support multi-touch gesture? Does this laptop support optimus technology?

I like the design pattern of RK-17, but for portability issue I might choose RK-15 instead, if there was no others that suit my needs.
*
Hi there,

RK-15 has multitouch gesture and Nvidia optimus features.

Hope clarify.
TSPrince J
post Jul 22 2014, 10:23 AM

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NTSC 90% Super Glossy display is available on RK-17.
syahmixp
post Jul 22 2014, 05:00 PM

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Hi Prince J, I ordered the laptop yesterday. Hoping to see it soon smile.gif
GrumpyCat
post Jul 23 2014, 12:19 PM

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Hello,
I've been eyeing on ILLEGEAR RE-15 EVO series for quite a while now. However I need some assistance with the Primary Drive, Secondary Drive and Primary mSATA Solid State Drive.

I'm planning to go on SSD since some online reading gives it more pros than cons. Do I need a secondary drive?
As for the Primary mSATA Solid State Drive do I need it?

I wouldn't say I'm a full hardcore gamer but regular laptops have been failing me over the years (i.e. overheating, slow start ups after a certain period etc)
So I'm looking for something which can last a little longer.

Advice please ? smile.gif
syahmixp
post Jul 23 2014, 02:47 PM

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Since this looks like more to generic question, I will provide some answer wink.gif

SSD provide speeds, but price per GB is still too expensive. You got more speed but with less space.

Regular spinning HDDs can provide more space but can't provide great speed. Imagine 500~MB/s SSD vs 70~120MB/s HDD.

mSATA is a SATA port, as micro USB to USB. Its basically the same but smaller in size and of course, smaller SSD. Since its smaller, some SSD products might be slower compared to its regular 2.5" version.

If you need both speed and size, I recommend go with SSD (around 64-240GB) + HDD, install OS and primary apps in SSD and the rest, data, games inside regular HDD.

If you want a game to load faster, then choosing SSD with big space is wise for you. If your games and apps doesn't takes as many space, using 64GB-120GB single SSD might be enough.

If you are tight in budget, you can add SSD later.

Here a basic calculator:

Windows is usually around 16GB
Essential apps (Office, Multimedia, Photo editing) is around 10-20GB
Games from big company usually take at least 4GB per game. Nowadays it usually takes at least 12-20GB per game.
Indie and small games usually takes only few MBs to around 4GB per game.

For me, I like my windows and applications to start and loading fast, but I don't care much about the game loading time. Still I have a lot of data to store. So I will choose SSD for windows and apps and a big HDD to store data and games.

Choose wisely wink.gif

This post has been edited by syahmixp: Jul 23 2014, 02:53 PM
TSPrince J
post Jul 23 2014, 05:04 PM

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QUOTE(GrumpyCat @ Jul 23 2014, 12:19 PM)
Hello,
I've been eyeing on ILLEGEAR RE-15 EVO series for quite a while now. However I need some assistance with the Primary Drive, Secondary Drive and Primary mSATA Solid State Drive.

I'm planning to go on SSD since some online reading gives it more pros than cons. Do I need a secondary drive?
As for the Primary mSATA Solid State Drive do I need it?

I wouldn't say I'm a full hardcore gamer but regular laptops have been failing me over the years (i.e. overheating, slow start ups after a certain period etc)
So I'm looking for something which can last a little longer.

Advice please ? smile.gif
*
Hi GrumpyCat,

The storage options depend on your budget.

For budget tight users they normally opt for 120/128GB SSD + 1TB HDD.
GrumpyCat
post Jul 24 2014, 11:39 AM

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Thank you guys! I think I already have a general idea on what to have biggrin.gif
TSPrince J
post Jul 24 2014, 11:49 AM

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DELETED

This post has been edited by Prince J: Aug 8 2014, 11:52 AM
milky
post Jul 24 2014, 04:03 PM

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@Prince J
got an email from illegear.. there is a showroom now at empire damansara?
may i know where is that?
TSPrince J
post Jul 24 2014, 04:04 PM

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QUOTE(milky @ Jul 24 2014, 04:03 PM)
@Prince J
got an email from illegear.. there is a showroom now at empire damansara?
may i know where is that?
*
Hey milky,

ILLEGEAR SDN BHD
D-13-8, Empire Damansara SOHO 2, PJU 8/8, Damansara Perdana, 47820 Petaling Jaya, Selangor, Malaysia.
Tel: 03-76100987
Fax: 03-76110989
bugb34r
post Jul 25 2014, 01:06 AM

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Hi Prince J,

Do you have replacement for laptop rubber bumper? (the one on the monitor bezel). I would like to get one, because mine fell off few days ago.

Laptop model : RE15
TSPrince J
post Jul 25 2014, 10:29 AM

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QUOTE(bugb34r @ Jul 25 2014, 01:06 AM)
Hi Prince J,

Do you have replacement for laptop rubber bumper?  (the one on the monitor bezel).  I would like to get one, because mine fell off few days ago.

Laptop model : RE15
*
Hi,

There are two types of the rubber feet, which one do you need? Please place your order with sales@illegear.com

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