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 Astro On-the-Go for Android, Finally it's here for Android users but

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VirginGreen
post Aug 15 2015, 10:38 AM

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QUOTE(satriaguy @ Aug 14 2015, 01:10 PM)
yes, it run on broadband or mobile data, make sure you have unlimited quote
*
Thanks. Can only use my wifi i guess haha

Maxieos
post Sep 4 2015, 01:33 AM

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QUOTE(gunners_my @ Jul 28 2015, 08:12 AM)
like I said, not too sure on the njoi package.. but, with ala carte, definitely got...
for aec news, it is pre recorded each day even when I missed it... but, since my package and yours (njoi) included AEC, I assume yours will be the same like mine: meaning, AEC is available live and most of AEC programmes are pre recorded for later viewing...
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Sorry for late reply , can you screenshot the AEC news which are pre recorded ? Njoi doesn't seem to have the function.
Wanted to know whether your Beyond astro subscriber works ? Thanks smile.gif
gunners_my
post Sep 4 2015, 09:04 AM

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QUOTE(Maxieos @ Sep 4 2015, 02:33 AM)
Sorry for late reply , can you screenshot the AEC news which are pre recorded ? Njoi doesn't seem to have the function.
Wanted to know whether your Beyond astro subscriber works ? Thanks smile.gif
*
here u are , bro...


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Maxieos
post Sep 4 2015, 09:13 PM

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QUOTE(gunners_my @ Sep 4 2015, 09:04 AM)
here u are , bro...
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Thanks , never know there's it's there , but what's the link for the section ? I went to tv show didn't popup the AEC.
Can post the link too ? Thank you smile.gif
gunners_my
post Sep 4 2015, 10:48 PM

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QUOTE(Maxieos @ Sep 4 2015, 10:13 PM)
Thanks , never know there's it's there , but what's the link for the section ? I went to tv show didn't popup the AEC.
Can post the link too ? Thank you smile.gif
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bro, it's a daily updating programme... so, only available at certain period of time. after that, they delete it.. so, there's no permanent link to it... the trick is... just type "evening edition" at the top right of search column... u shld be able to find it when it's available...
Maxieos
post Sep 5 2015, 02:33 AM

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QUOTE(gunners_my @ Sep 4 2015, 10:48 PM)
bro, it's a daily updating programme... so, only available at certain period of time. after that, they delete it.. so, there's no  permanent link to it... the trick is... just type "evening edition" at the top right of search column... u shld be able to find it when it's available...
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Went to http://www.astro.com.my/ and type it
Dont have http://www.astro.com.my/search/Default.asp...ening%20edition

Went to https://my.onthego.astro.com.my/index.html
Dont have either https://my.onthego.astro.com.my/index.html#...ing%2520edition

Where do you type ?
gunners_my
post Sep 5 2015, 10:45 PM

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QUOTE(Maxieos @ Sep 5 2015, 03:33 AM)
bro, as attached... it's located at the top right corner.. the search button...


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HarpArtist
post Sep 6 2015, 12:49 PM

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the app does not function on rooted phones... what in the world...
benny888
post Sep 6 2015, 03:39 PM

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QUOTE(HarpArtist @ Sep 6 2015, 12:49 PM)
the app does not function on rooted phones... what in the world...
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It has been like that since so many months ago !!
HarpArtist
post Sep 6 2015, 03:44 PM

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QUOTE(benny888 @ Sep 6 2015, 03:39 PM)
It has been like that since so many months ago !!
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sorry im late to the party tongue.gif im so not going to unroot my phobe just for this sigh... guess I'll wait until i can afford a smartphone as my 2nd phone.
Maxieos
post Sep 7 2015, 10:05 PM

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QUOTE(gunners_my @ Sep 5 2015, 10:45 PM)
bro, as attached... it's located at the top right corner.. the search button...
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Wonder you are accessing using your phone or windows ? version for the apps ? Is it the same ?



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megahertz
post Sep 8 2015, 11:39 AM

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Currently i have few devices that i used to stream the Astro on the go apps as below
- ipad mini (IOS)
- nexus 5 ( android)
- minix x8-h (android)

recently i have updated my android OS update on the minix x8-h and the AOTG apps on the minix x8-h to the latest version 7.3.2, since then i unable to stream the video content and it always pop-up this error:
ERROR,
device name android neo-x8-h@ already exists

based on the FAQ that i found in this section:
Where can I view/update my list of authenticated devices?
Astro on the Go will automatically register the first three devices using your Astro ID for playback as authenticated devices. If you login and playback content with a fourth device, a prompt will appear to request a switch of devices. You will then be able to view a list of authenticated devices and perform an update if desired. Please take note, this update can only be performed once a month with no more than 10 updates in a calendar year. - See more at: http://support.astro.com.my/HelpCenter/Art...h.imMJZtF4.dpuf

mean there is limit on the devices that u can use to login ur account ?
or i think it could be because of bugs in the new apps, my devices is same, by right can identified its the same devices as before
gunners_my
post Sep 8 2015, 10:02 PM

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QUOTE(megahertz @ Sep 8 2015, 12:39 PM)
Currently i have few devices that i used to stream the Astro on the go apps as below
- ipad mini (IOS)
- nexus 5 ( android)
- minix x8-h (android)

recently i have updated my android OS update on the minix x8-h and the AOTG apps on the minix x8-h to the latest version 7.3.2, since then i unable to stream the video content and it always pop-up this error:
ERROR,
device name android neo-x8-h@ already exists

based on the FAQ that i found in this section:
Where can I view/update my list of authenticated devices?
Astro on the Go will automatically register the first three devices using your Astro ID for playback as authenticated devices. If you login and playback content with a fourth device, a prompt will appear to request a switch of devices. You will then be able to view a list of authenticated devices and perform an update if desired. Please take note, this update can only be performed once a month with no more than 10 updates in a calendar year.  - See more at: http://support.astro.com.my/HelpCenter/Art...h.imMJZtF4.dpuf

mean there is limit on the devices that u can use to login ur account ?
or i think it could be because of bugs in the new apps, my devices is same, by right can identified its the same devices as before
*
bro... just some buck... I had this problems few days back too... but, after a while (few days later), it was back to normal...
gunners_my
post Sep 8 2015, 10:05 PM

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QUOTE(Maxieos @ Sep 7 2015, 11:05 PM)
Wonder you are accessing using your phone or windows ? version for the apps ? Is it the same ?
*
bro, phone or windows are the same... version wise, I think it's the same.. the latest...
As for your problem.. I think two possibilities:

1. as the evening edition not availabile 24 hours, it could be that when u key in, it's deleted already
2. Not sure on the njoi package.. maybe there's some limitation...
gunners_my
post Sep 8 2015, 10:06 PM

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QUOTE(Maxieos @ Sep 7 2015, 11:05 PM)
Wonder you are accessing using your phone or windows ? version for the apps ? Is it the same ?
*
bro, phone or windows are the same... version wise, I think it's the same.. the latest...
As for your problem.. I think two possibilities:

1. as the evening edition not availabile 24 hours, it could be that when u key in, it's deleted already
2. Not sure on the njoi package.. maybe there's some limitation...
megahertz
post Sep 9 2015, 09:15 AM

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QUOTE(gunners_my @ Sep 8 2015, 10:02 PM)
bro... just some buck... I had this problems few days back too... but, after a while (few days later), it was back to normal...
*
did u get same error device name already exist ?
reported to their Customer service in FB, most of them either ask me to relogin, logout all devices, reinstall etc which doesn't help at all.
last night i tried, still get same error. sad.gif

gunners_my
post Sep 9 2015, 08:26 PM

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QUOTE(megahertz @ Sep 9 2015, 10:15 AM)
did u get same error device name already exist ?
reported to their Customer service in FB, most of them either ask me to relogin, logout all devices, reinstall etc which doesn't help at all.
last night i tried, still get same error.  sad.gif
*
their customer service are crap... never know how to solve our problems except asking for ID... unfortunate at yr side.. my side, after 1 day, all remains ok... so, donno how to help u...
megahertz
post Sep 10 2015, 08:46 AM

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QUOTE(gunners_my @ Sep 9 2015, 08:26 PM)
their customer service are crap... never know how to solve our problems except asking for ID... unfortunate at yr side.. my side, after 1 day, all remains ok... so, donno how to help u...
*
email reply from their CS.
"Referring to your email, we regret to inform you that Astro On The Go (AOTG) allows only 3 devices to be logged in at a time.
By the time you login at the 4th device, you will need to switch any of the former 3 devices to be updated with the latter device.
Only 1 switch is allowed in a month and 10 switches are allowed yearly and you will only be able to proceed with another switch in the next consecutive year.
By the time being, you will need to stick the any of the 3 devices that you have used earlier to login to AOTG. "

so i guess just need to wait for next month and try again to switch the device.
gunners_my
post Sep 10 2015, 09:18 AM

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QUOTE(megahertz @ Sep 10 2015, 09:46 AM)
email reply from their CS.
"Referring to your email, we regret to inform you that Astro On The Go (AOTG) allows only 3 devices to be logged in at a time.
By the time you login at the 4th device, you will need to switch any of the former 3 devices to be updated with the latter device.
Only 1 switch is allowed in a month and 10 switches are allowed yearly and you will only be able to proceed with another switch in the next consecutive year.
By the time being, you will need to stick the any of the 3 devices that you have used earlier to login to AOTG. "

so i guess just need to wait for next month and try again to switch the device.
*
oh, yup.. it happenned to me few months back.. that's why I very cautious not to over swtich.. always stick to my 3 devices...
but, recently,it still came out with this message even though I didn't switch... but, it's only for 1 day,,, hmm.gif hmm.gif
megahertz
post Sep 10 2015, 11:15 AM

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QUOTE(gunners_my @ Sep 10 2015, 09:18 AM)
oh, yup.. it happenned to me few months back.. that's why I very cautious not to over swtich.. always stick to my 3 devices...
but, recently,it still came out with this message even though I didn't switch... but, it's only for 1 day,,,  hmm.gif  hmm.gif
*
actually i didnt switch before, currently the acc tied to my 3 devices only,

the problem occurred on my minix device, where i just recently update the firmware update. it could be the apps treat it as new device. sad.gif

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