Anyone here mine to share your experience with alliance bank? I applied for visa signature credit card lately via their app. I submitted IC and EPF statement as per request by app.
Submitted everything then this is what they reply me.
"Jst updated in system, for employment checking is failed yea
There are 2 ways for us to proceed for you,
- arrange u walk in to nearest branch with green-lane to complete the biometrics
- arrange a video conferencing via google meet to share screen with me ur epf statements & ic"
Upon checking with the staff why employment check fail, this is what she told me:
- comment from credit department is the company not listed and process not completed by me so I am not sure why they said so
Kind of ridiculous, I do own public bank visa signature and hsbc visa signature, HSBC visa signature, Standard chartered, Citibank, Affin bank, Ambank where the first two income requirement even higher than their visa signature card.
Yet this is my first time got nonsense reply "company not listed". The company information was provided and even available online. The second option she suggest also nonsense where those documents I already submitted and yet she ask to share screen.
Sound like she suspecting my epf statement and ic is fake. Or either she suspecting I am not a real person by asking me to do biometric. My credit score everything they can extract from BNM and yet she ask for something so nonsense. If she ask for payslip then it seem more make sense but she not even ask for that.
Based on my personal experience, seem like the staff are not professional in collecting and processing info. The app is like a joke after I submit through app then they ask me go for manual submission or video conference. I guess better apply via website like ringgitplus or comparehero instead of direct via their apk
Really first time I receive a feedback from bank that "Company not listed". Kind of speechless
each bank has its own background check; no point comparing with other banks as each has its own rules, policies and procedures. having cards from other banks does not guarantee approval from Alliance or others.
Alliance already provided you the reasons and options*. now up to you.
if you cannot accept their procedures, then dont get their products at all. simple as that.
*you may still get rejected at the final approval process. i guess now is just screening stage.